Cilantro Mexican Grill (Closed)

5.0 stars 5.0 out of 5 4 ratings
$Allergen List, Fast Food, Mexican

1759 Post Road, Warwick, RI 02888

(401) 732-7884
  • User profile picture thumbnail
    5 ratingAugust 13, 2015

    Good food, knowledgeable staff. They have gluten free tortillas packaged separately and were careful to heat the tortillas between two layers of aluminum foil. Son reports, "I would give it 6 stars if I could!"

  • User profile picture thumbnail
    5 ratingJuly 18, 2015

    Wonderful experience!!! Friendly outgoing staff who visited our table to check on the quality and were very personable. Very cautious with gluten free food preparation and visibly took the necessary precautions to make sure there was no cross contamination. Great place!

  • User profile picture thumbnail
    5 ratingJune 10, 2015

    Cute chain just starting out. The staff was extremely nice and professional. The salsas, toppings, and guacamole are all fresh! The tacos hit the spot!

  • User profile picture thumbnail
    5 ratingJanuary 22, 2013

    Very similar to Chipotle. Very good with a fish option

  • User profile picture thumbnail
    3 ratingApril 26, 2017

    430 Newport Avenue, Rumford, RI 02916

    Updated review: Cilantro has undergone major staffing changes, and with these comes a constant cycling of employees. We used to see the same people there all the time, but now it's always someone new. Something seems to be going on with how they changed how they manage and/or pay their employees... but why this matters for this review is it means they don't know what to do about gluten concerns anymore. They'll go through the motions and show of changing the gloves, but everything else, they don't know or do. ie they will change their gloves and then use the tortilla press (aka Wheat Central) handle to tighten them up against... and they no longer automatically grab cheese from the secret second container (because hands touching flour tortillas would have gone in to grab cheese from the main one)... and someone who was just preparing something else (ie burrito!) grabs the (celiac!) burrito bowl to move it out of their way and touches their wheaty gloves up against the food in the bowl.... As you can see how excited and happy we were to have such a speedy, healthy, nearby option for food... with the 5 star review below... we have really been trying to work with them and be reasonable and remind them kindly about all the excellent and safe practices they used to have... but it is getting tiresome, and we are feeling like it is just too stressful to continue to go there and have to act like the food police... Before they used to just know and do EVERYTHING right. So sad..................... 3 stars because if you hound them, and you know all the pitfalls they should be avoiding, it is still possible to get a GF meal here. But you will feel like a demanding jerkface as you do, and it isn't comfortable at all. Very awkward. But if you can deal and know the pitfalls (tortilla press, secondary burrito-hands touching your stuff, cheese, lettuce, or any new thing they may get that is grabbed with the hands), you can probably get safe food. But if this weren't a place we used to go all the time, and we hadn't been conditioned to know where all the cross-contamination potential was being studiously avoided, I would guess we would not feel comfortable eating here, and thus we can no longer recommend it to others........... ----------------------- old review pre-2017: Staff is super knowledgeable, and changes gloves between customers by default when you mention you need to eat GF. Everything is GF except for the flour tortillas. YES, you can even have the on-site fried tortilla chips - the fryer is a dedicated one. This is the single cheapest healthy and satisfying GF option we have found near home. We go here All The Time.

  • User profile picture thumbnail
    5 ratingJuly 07, 2015

    1255 Reservoir Ave, Cranston, RI 02920

    Have never gotten sick here. Good fast food.

  • User profile picture thumbnail
    5 ratingSeptember 05, 2014

    1255 Reservoir Ave, Cranston, RI 02920

    Just like all the other Cilantro's just GREAT !!

  • User profile picture thumbnail
    5 ratingJanuary 28, 2013

    430 Newport Avenue, Rumford, RI 02916

    This place is great! They gave gluten free corn tortillas and wraps. All their meats and toppings do not contain wheat or gluten. The staff is very helpful and familiar with catering to the gluten free diet. The food is always great!

Gluten-Free Features

  • Allergen List

Categories

  • Fast Food
  • Mexican

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