Great burger and fantastic fries with a dedicated fryer. Our order took a long time because it was so busy and they automatically comped half our meal. No air conditioning so it was warm inside.
Nice staff, good burger, but they definitely did not use a separate fryer for the fries. I’m currently glued to my toilet about 30 minutes after eating there. Beware of the dedicated fryer claim and make sure you follow through with them on that.
Best gluten free burger I’ve ever had. Choice of beef, chicken, turkey and vegan burgers. Dedicated fryer for fries and sweet potato fries!
The burgers were so good and they servers were careful about asking if it is an allergy or not! The fries were great too!
Delicious meal!!!! Burgers were so impressive. Both regular fries and sweet potato fries were awesome, and nice big portions. Our little 5-year-old Celiac was able to get a kids' burger on a GF bun - the menu says it's Udis...whatever it was, it was impressive. The staff went out of their way to assure us they were keeping her patty away from all the others, and they extra cleaned the grill before cooking hers. Here is my favourite part - they have a dedicated fryer, but when we asked about that, they said unfortunately it was not working. When they sensed our disappointment, they quickly went back to the kitchen to set up a pot of oil so that they could do fries for her. Amazing service!!! Can't thank them enough. Really great experience.
Amazing food! I always get the mini cheeseburger with a GF bun and can even eat the truffle fries because they have a separate fryer. Hands down my fav. Restaurant to go to!
I've been here about five times and will continue to come back. This location does a great job of cooking a gluten free burger with fries. Their fries are the standout portion of the meal to me. They are hearty and crispy and you get more than enough for one person. The 1/2 pound burgers here are HUGE! Almost all of the burgers can be made GF. I recently got The Southern burger with pimento cheese, bacon, and mustard and found it to be incredibly tasty. I will say the burgers can be a little messy while eating but that is what napkins are for. I also love that they have at least 5 different ciders available and usually two of those are on tap. Their ciders are not just the normal ones either that you can get anywhere. I had a Potters rotating cider and the Blue Toad blonde, both delicious. I do want to caution you that though this specific location has a dedicated fryer, their location in Charlottesville DOES NOT! Will be coming back again!
Wow! They care. The food is excellent. We could even eat the fries because they don't use Vegetable (corn) oil. They use allergy free fine peanut oil. Come here!!! Ask for Bazin as a server. Randal was the manager. He came over to the table to double check our order. HaZaaaa!!
Citizen offers any sandwich on the menu on a GF bun, lettuce wrap, or without a bun entirely. There is a dedicated fryer for GF fries, and a couple GF Beers on the menu (as well as a variety of ciders)
Staff was very friendly and seemed very knowledgeable about what contained gluten. However, my boyfriend (non Celiac) & I both didn’t feel well after eating there, so we think our burgers were possibly undercooked.
Terrible. I watched them pull croutons out of a salad and try to pass it off as gluten free. It is also a shared fryer. Don't waste your time or money. I felt so uncomfortable waiting for my food that we just decided to leave.
This place used to be good but now it sucks. The staff is not knowledgeable about gluten at all. I was told the fryer is shared but it's ok because it's so hot the gluten cooks off. Um No!! I ordered a chicken sandwich, no bacon, lettuce wrapped because there was no gf bun available, no Mayo due to cross contamination and added avacado instead. they brought it to me on a bun. I had to send it back and get a new one made and then they had the audacity to charge me extra for avacado! When I complained they took off the avacado only and a manager did not come to the table. Don't go here, you can get better food and service elsewhere.
Although the burger is tasty, the staff is not knowledgable about gluten free food. Luckily, another person in my group also ordered a gluten free bun. When our burgers came, the buns looked different. I called the waiter over and asked if my bun was gf, turns out it was not. He barely apologized and the manager never came over. Poor customer service. The time before, I ate the french fries because I was told they were fried in separate oil. It turns out that they aren't. Not gluten free friendly at all.
I visited this restaurant with my two celiac kids. The front door staff told us that a dedicated GF fryer was used. My kids were pretty pumped that they could eat fries and more! The server told us that the fryer was shared and fried foods, including fries, would not be safe. He indicated that there has been some recent confusion about this. He then confirmed this with the kitchen. A manager also confirmed the same thing. My kids were able to have an Udi's bun with cheese and veggies. They really enjoyed their meals. Our server was knowledgeable and very helpful. It would be nice to see more GF options for vegetarians and ideally the menu would be clearly marked. We hoped that the vegan burger was GF but we were told to avoid it because it is dusted in flour. That's good to know, but it would be easy enough to dust them using a GF flour.
This place is great! We hit it several times during each visit to Charlottesville. I'm very gluten sensitive but not celiac and I've had no problems to date. Food is fried in peanut oil so watch sensitivity there. Gluten free buns and lettuce wraps available for the burgers. I highly recommend the truffle fries with garlic aoli. They're amazing.