City BBQ

3 recent ratings
$ • Barbecue Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Safety Rating
3 ratings

As rated by the community

8948 J M Keynes Dr Suite 420
Charlotte, NC 28262

Most Recent Reviews


Wheat Allergy
7 months ago

Asked for no bread. Got bread anyway, it was to-go so everything was contaminated 😭

Safety
Symptomatic Celiac
1 year ago

Even though they said they could handle a gluten allergy watching the kitchen there was multiple points of cross contamination. The manager knew what celiac was but did very little to made the food safe.

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Celiac
2 years ago

Very kind and helpful staff here. When I asked about allergy information they said cross contamination would definitely be a problem and advised me that it is not safe for Celiac.

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Is there a gluten-free menu?
  • — No gluten-free information on the menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Photos


Gluten free brisket and coleslaw
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More Reviews


Celiac
2 years ago

Looking for a fast bite on our drive home from FL, brought us to City BBQ. Huge thanks to the previous reviews. Ordered online and left directions for gluten free/change gloves in comments. We did curb side pickup. Found the allergy list online easily. It was painless and great food. We were back on the road in no time! Brisket, salad, green beans and cole slaw were the gluten free items we ordered. All were great.

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Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Gluten free brisket and coleslaw
Celiac
5 years ago

Great brisket And baked beans , they seemed well trained in GF food prep. I didn’t get glutened!

Safety
6 years ago

The brisket here is my favorite in the area. They're really good about changing gloves when cutting meat and scooping sides if you specifically tell them you have an allergy. The green beans with bacon in them are also so delicious. My favorite BBQ in Charlotte for sure.

Safety
Celiac
6 years ago

Good BBQ, but all the sauces are too sweet. Baked beans are really sweet too. Green beans are full of awesome bacon flavor. They have an allergen list and all of the sauces are gluten free. Make sure to ask them to hold the toast and change gloves if you are gluten free.

Safety
Celiac
6 years ago

The brisket is so good, and there are several veggies that are safe. They do a great job! (Just make sure you tell them so they don’t give you corn bread.)

Safety
Celiac
7 years ago

Great. I looked online for their allergen menu, and I didn't see it posted. Didn't see the sauces on the allergen menu though.

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Wheat Allergy
7 years ago

Very happy with how they treated us on my visit yesterday. The area where they fill the orders is viewable from the main restaurant. I had asked them to change gloves to avoid cross contamination, and they complied. I watched a guy put the order together and then put a piece of Texas toast on the plate. Another employee caught it, then changed gloves and remade the order. Thanks for helping my family feel safe to eat here!

Reviews of this Chain

Celiac
3 weeks ago

Great bbq and beans! Their sauce is gluten free. I told them that I have celiac and can’t have gluten. They changed their gloves and used new utensils. They even made an announcement in the kitchen telling them that they had a gluten allergy order coming through and what to do. They put my meal on a separate tray away from the gluten meals. Because of the comments on here about the sauce issue, I asked for to go containers of the sauce and silverware. Everything was delicious and i had no reactions.

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Symptomatic Celiac
1 month ago

A lot of items are gluten free across all city BBQ locations. Ask the staff, many are knowledgeable and will even give you to-go cups of sauce to avoid potential cross contamination with public sauce bottles!

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Safety Features
  • — Knowledgeable staff
  • — Staff accommodates
Symptomatic Celiac
1 month ago

The staff was very helpful in helping my husband find gluten free choices. The food was excellent

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Symptomatic Celiac
2 months ago

I really enjoyed eating here! The gluten free bbq sauce was amazing. I had the smoked turkey, and a jalapeno chedder sausage with a side of coleslaw. Everything was delicious and I didn't get sick.

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Gluten Intolerant
2 months ago

O.m.g. Now their nachos are AMAZING! Enough for 2 and perfectly balanced!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Good for corn-free
  • — Takeout
  • — Lunch
  • — Good for keto

More Info