Even though they said they could handle a gluten allergy watching the kitchen there was multiple points of cross contamination. The manager knew what celiac was but did very little to made the food safe.
— Not at all
— Some
— Average
Very kind and helpful staff here. When I asked about allergy information they said cross contamination would definitely be a problem and advised me that it is not safe for Celiac.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Excellent
Looking for a fast bite on our drive home from FL, brought us to City BBQ. Huge thanks to the previous reviews. Ordered online and left directions for gluten free/change gloves in comments. We did curb side pickup. Found the allergy list online easily. It was painless and great food. We were back on the road in no time! Brisket, salad, green beans and cole slaw were the gluten free items we ordered. All were great.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Great brisket And baked beans , they seemed well trained in GF food prep. I didn’t get glutened!
Yes
The brisket here is my favorite in the area. They're really good about changing gloves when cutting meat and scooping sides if you specifically tell them you have an allergy. The green beans with bacon in them are also so delicious. My favorite BBQ in Charlotte for sure.
Yes
Good BBQ, but all the sauces are too sweet. Baked beans are really sweet too. Green beans are full of awesome bacon flavor. They have an allergen list and all of the sauces are gluten free. Make sure to ask them to hold the toast and change gloves if you are gluten free.
Yes
The brisket is so good, and there are several veggies that are safe. They do a great job! (Just make sure you tell them so they don’t give you corn bread.)
Yes
Great. I looked online for their allergen menu, and I didn't see it posted. Didn't see the sauces on the allergen menu though.
Yes
Very happy with how they treated us on my visit yesterday. The area where they fill the orders is viewable from the main restaurant. I had asked them to change gloves to avoid cross contamination, and they complied. I watched a guy put the order together and then put a piece of Texas toast on the plate. Another employee caught it, then changed gloves and remade the order. Thanks for helping my family feel safe to eat here!
Several options available, and yummy without having a bun.
Got the pulled pork, baked beans, and collard greens with the original sauce. Told them I had a gluten allergy when I ordered in the store and made sure all of the items were gluten free when I ordered. I still had a reaction so there must have been some kind of cross contamination that happened. I usually don’t have a reaction with bbq so this was very surprising and sad when I swelled up and got sick.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
Great options! All meats and sauces are GF. If you tell the staff that you have celiac or an allergy they will change gloves and keep bread separate. Awesome sides and over all great food! Wish they would add a cider to their drink menu but can’t complain about good BBQ :)
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Brisket and green beans are what I usually get. Never had any issues
— Very
— Excellent
Not a great experience. Ribs came out with bread on them. We asked for no bread and we’re very specific about being celiac/gf. The brisket was so fatty could hardly eat. The green beans were good though.
— Not Much
— Below Average