Claire's On the Park

3.0 stars 3.0 out of 5 8 ratings
$$Gluten Free Menu, Burgers, Sandwiches + 6 more

225 Park Lane, Estes Park, CO 80517

(970) 586-9564
  • User profile picture thumbnail
    1 ratingMay 06, 2017

    Let me preface this by saying my 3 year old daughter has food allergies and I know that every time we eat out we are taking a risk. That being said, we were on vacation so we didn't have a choice. We did do our research to make sure they were able to accommodate her food allergies, and they were listed on a website of allergy friendly restaurants. I asked the server when we got there if she could check on the chicken tenders because my daughter is allergic to milk and eggs. She came back and said my daughter would be unable to eat them so I said "ok no problem, but she can have the pasta correct? It doesn't contain eggs?" The waitress said yes and we proceeded to order her food. The pasta came out and my daughter took a few bites and said she didn't like it. This was strange because she normally devours pasta. I signaled the server over and asked her if it was possible the pasta had eggs. She went back to the kitchen and lo and behold, they contained eggs. We rushed her out of there immediately per our anaphylaxis action plan, and left my mom there to deal with the server. Not only did they make us pay for our food, but they were extremely nonchalant and unapologetic. The server didn't seem to have any clue that she could have killed my daughter. It is clear to us that the staff is not properly trained on how to handle food allergies. The server should have immediately told a manager about her food allergies, and the chef should have been informed as well. They did pack our food to go for us and we were able to eat it later after everything had calmed down, but I learned later that our meal was not comped (they generously gave us a 20% discount 🙄), and when we called to discuss the situation they were still unsympathetic. They did say they would pay for any medical bills. I don't want their money, I want everyone to know that this restaurant clearly did not care that my daughter could have died, and they are an unsafe place to eat for people with food allergies. The waiter that served us should be fired. I will be sharing this on every platform I can find.

  • User profile picture thumbnail
    2 ratingAugust 22, 2016

    I was really excited about this place, and normally I don't give such low reviews, but I was sadly disappointed. The food took like 25-30 min to come, even though there was only like 6 other people there. It just wasn't as good as I thought it should be, especially for the price. I got a hamburger with gf bread, and a side salad instead of fries, and the flavor just wasn't there. It could have just been the time we went there. I did not get sick, however, and I have extremely gluten-sensitive, so that was good.

  • User profile picture thumbnail
    5 ratingAugust 19, 2016

    Great service and food. Enjoyed "the big breakfast" with gluten free toast. Recommend this restaurant.

  • User profile picture thumbnail
    5 ratingAugust 14, 2016

    eggs benedict with UDI'S gluten free bread was delish. comes with side of ranch potatoes, very filling! I am not Celiac, I had never heard the other comment that blue cheese is processed with wheat! We came back today for the same breakfast. We have eatten here many times, service always friendly .

  • User profile picture thumbnail
    5 ratingMarch 14, 2016

    Great place, tons of gluten free options. Service was great. The restaurant is comfy and easy to get to. It made me happy to have a gluten free club sandwich and I'm going back if I get a chance.

  • User profile picture thumbnail
    1 ratingOctober 17, 2015

    NOT gluten free. They put blue cheese on their so called gf salads and blue cheese is processed with wheat. When we talked to the waitress she just told us to take it off. They were rude and K ew nothing about gf.

  • User profile picture thumbnail
    1 ratingJune 21, 2015

    Basically some salads and nachos. They do not like you to special order. Food was slow coming out, nachos weren't that great and the service was horrible. We had to ask several times for silverware.

  • User profile picture thumbnail
    4 ratingNovember 15, 2014

    The nachos were really good. The menu had specific notations on gluten free dishes.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Gluten Free Menu
  • Sandwiches
  • Tortilla Chips

Categories

  • Breakfast
  • Lunch
  • Restaurant
Monday
7 am - 9 pm
Tuesday
7 am - 9 pm
Wednesday
7 am - 9 pm
Thursday
7 am - 9 pm
Friday
7 am - 9 pm
Saturday
7 am - 9 pm
Sunday
7 am - 9 pm

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