CO (Closed)

Last night, through Uber eats, I ordered from Co. I ordered from the gluten free section and added a note saying everything must be gluten free (I have celiac). I received my order and noticed that only one item was labeled gluten free. I called the restaurant and they assured me that everything was gluten free, despite the lack of labeling. I opened a box and saw a fried pork spring roll. I called the restaurant back and explained that my order clearly was not gluten free; they apologized and said they would send me new food. Cool. Easy solution. An hour and 15 minutes passed (over two hours from my initial order) and I still hadn't received my food. I called Co and they said that they had just been waiting on a driver. At this point it was almost 10 PM, so I opted to cancel my order because it was late and undoubtedly my food was cold from sitting there for so long. An unfortunate situation, but these things happen.

Today, I still wanted Co. I ordered again through the Uber Eats app, but I wanted to do my due diligence. I called Co and explained the situation from last night and that I had just placed an order and wanted to ensure that it would all be gluten free. Of course, they assured me that it would be. I received my order and opened the container to find a fried edamame spring roll on top of my food. Immediately I called Co. The woman I spoke with assured me that it was gluten free and fried in a rice paper wrapper in its own fryer. I was still skeptical and asked her to double check. She "checked with the chef" (I assure you, she did not) and again stated that it was different from the pork spring roll given to me last night and was 100% gluten free. So, I ate it. But I didn't feel great about the situation and was starting to physically not feel well, so I called other Co locations. Every location unfortunately confirmed what I suspected. These spring rolls have a dough wrapper, they are not gluten free, etc. I then called Atlanta's Co back and the person who answered this time had the decency to be honest with me and also confirmed that the spring roll I had eaten was not gluten free. I will be sick for the next several days, if not longer. I am horrified that any restaurant conducts itself in this manner. No amount of due diligence will keep you safe if you eat at Co.

Celiac friendly?

No

gluten free menu available but food has been hit or miss im terms of taste. go on Tuesdays for half off sushi

not super confident about the safety of this place. ordered 4 dishes and 2 came out wrong although the manager was there before i could say sonething to grab dishes and send em back.

AMAZING! We arrived in Charleston very late and they were one of few that were still delivering. I ordered the Hanoi noodles with chicken (non gf ordered Korean BBQ banh mi) and the food was beyond amazing.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good with other allergies
• Offers delivery
• Offers online ordering

I walked in for lunch with two non-GF friends and ordered first. We decided to order takeout to go sit in the sun and not only were they SO accommodating to our request, they knew without me asking that they needed to label mine with my name and GF so I wouldn’t accidentally eat the wrong thing. The com chien was DELICIOUS and I was entirely safe the whole time!!! No reactions at all.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I definitely recommend this restaurant for anybody with Gluten allergies or not. They have a separate GF menu and our server (who has a Gluten allergy herself) noted that the kitchen takes precautions to keep everything separate. My husband got the GF Hanoi Noodles w/Shrimp and my daughter and I split the non-GF Carmel Pork Banhi Mi, the food was Amazing and Super Flavorful! And for an extra bonus my husband pointed out that the GF portion size was Huge compared to what he is normally given when he orders off GF menus.

Celiac friendly?

Yes

They have a smaller gluten free menu which includes sushi options, hibachi, and Pho. I got the pho with beef and do not have any reactions!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I was genuinely afraid to eat here...we ordered off the GF menu but the server and the kitchen were very obviously having a hard time with knowing what sauces and everything was and was not gluten free. We paid after our drinks and starter and left. definitely done recommend

Not enough flavor..super plain

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average