Cold Stone Creamery

The employee was willing to bring fresh ice cream and topping (M&Ms) from the back. She did say she couldn’t do the typical mixing process since the stone was a point of cross contact. We were happy to enjoy ice cream with family! No issues and we were very glad she was able to pull fresh ingredients.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They got out a fresh scooper and got mine from the back to avoid CC! I didn’t get any mix ins but had no issues! Just a little pricey!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

They were wonderful. The server was knowledgeable and went way out of her way to avoid cross contamination. They had a separate prep area, changed gloves without being asked, and were willing to check ingredients. Dairy free ice cream was available in one flavor

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They were very knowledgeable about which ice creams were gluten-free. Once I selected one, they went in the back and got me a fresh scoop from an unopened container to avoid cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff didn't know what flavors contain gluten, and didn't even seem to know the word gluten. There was no indication on the menu or other written information available. One of the servers called the manager to ask and were told that the only GF options were sorbet and almond milk ice cream. We're pretty sure they were confusing dairy-free and GF, but we didn't want dairy free ice cream and didn't feel comfortable ordering anything else.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Fantastic!! The attendant was very knowledgeable and steered us through the process. Mixed our ice creams in a special cold container. It was a very positive experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent