Cold Stone Creamery

The staff were super friendly and helped check everything was safe for me to eat. They have even brought out a separate tray to mix my ice cream on due to the risk of cross contamination where they usually mix the ice cream. I also ask for a new scoop and they are very accommodating. Felt very safe here!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff was friendly and knowledgeable and double checked ingredients in the ice cream flavor as well as toppings. They cleaned the surface before mixing mine, but it is on the same surface. I felt very comfortable.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Good with other allergies

I got the cheesecake flavored ice cream, no issues.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The employee was willing to bring fresh ice cream and topping (M&Ms) from the back. She did say she couldn’t do the typical mixing process since the stone was a point of cross contact. We were happy to enjoy ice cream with family! No issues and we were very glad she was able to pull fresh ingredients.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

After consulting the nutrition/allergen menu and going to other Coldstones, we went in and confidently ordered for my son and me. The server rudely told us “nothing here is gluten free.” I explained to her we had looked at their website and there were safe items and asked if they had unopened ice cream in the back to serve from so there wasn’t risk of cross contamination. She told me they had “no ice cream frozen” and continued to be rude. I had to explain to her what would make our order celiac safe, and she very grumpily prepared it. I would not visit this location.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Excellent experience. As soon as the manager heard gluten -free he said that he will take care of it. He got the ice cream and toppings from new containers in the back. The ice cream is delicious and many gluten free options.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very detailed information on the cold stone website. Employee made out ice cream in the back away from other items and opened a new sleeve of cups and spoons to avoid cross contamination (without being asked). I was blown away by the extra effort!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent