Cold Stone Creamery
2 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
2 ratings
As rated by the community
130 E Grand Ave Ste E
El Segundo, CA 90245
Most Recent Reviews
Review
The staff were super friendly and helped check everything was safe for me to eat. They have even brought out a separate tray to mix my ice cream on due to the risk of cross contamination where they usually mix the ice cream. I also ask for a new scoop and they are very accommodating. Felt very safe here!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Staff was friendly and knowledgeable and double checked ingredients in the ice cream flavor as well as toppings. They cleaned the surface before mixing mine, but it is on the same surface. I felt very comfortable.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for takeout
- Good with other allergies
Photos
Reviews of this Chain
Review
Staff didn't know what flavors contain gluten, and didn't even seem to know the word gluten. There was no indication on the menu or other written information available. One of the servers called the manager to ask and were told that the only GF options were sorbet and almond milk ice cream. We're pretty sure they were confusing dairy-free and GF, but we didn't want dairy free ice cream and didn't feel comfortable ordering anything else.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much/None
Review
Fantastic!! The attendant was very knowledgeable and steered us through the process. Mixed our ice creams in a special cold container. It was a very positive experience.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I love this place! If you ask, they’re always happy to get the ice cream from a new container in back. There are so many gluten-free options, and they’re very knowledgeable. Not to mention the ice cream is very high quality and delicious!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Called and spoke to the cake person. All ice cream cakes have gluten in them.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
Review
They do t use different cold stones to prepare, but I haven’t had issues as someone very sensitive to cross contamination.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good vegetarian options
- Good with other allergies
- Offers outdoor seating
More Info