Cold Stone Creamery
$ • Ice Cream Shop
Most Recent Reviews
Fantastic!! The attendant was very knowledgeable and steered us through the process. Mixed our ice creams in a special cold container. It was a very positive experience.
Excellent experience. As soon as the manager heard gluten -free he said that he will take care of it. He got the ice cream and toppings from new containers in the back. The ice cream is delicious and many gluten free options.
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Reviews of this Chain
They have gluten free and dairy free options. They have a book with ingredient of all the flavors if you ask! They will also get the ice cream from the back as well as prepare it back there to avoid cross contamination! Very nice staff!
Cold Stone has an allergen chart on their website. Lots of wheat free options. Went in for the first time. Explained to the worker we needed cotton candy with clean scoopers and just placed straight in a cup for my son. Great experience.
The server went to back and got ice cream from new containers. Told me which ones not to get. Even got fresh gf candy from back!
They have an allergy protocol. One of the young ladies working there was not aware but another one told her exactly what to do. They use gloves, mix your ice cream on a separate pan, use fresh ice cream and rinse off scoops under running water. My daughter is also dairy free and they had a few options for her too.
The staff was knowledgeable about which menu items were gluten free. When I told them I was celiac, they assured me they'd use fresh utensils and they prepared the ice cream on a separate clean space at the end of the assembly line. They have a large variety of gluten free ingredients, although I know the risk of cross contamination is pretty high with the food containers all set so closely together. Their understanding and precautions made me feel comfortable enough to try it, though.
