Worst experience ever. I was treated like a nuisance. I asked for the gluten free bread service and was told they were getting low and had to save it in case another customer wanted it. I ordered gluten free but was brought regular food. I trusted them and they made me very sick. Don’t waste your money!
— Not at all
— Gluten-free items are marked on the main menu
A must for someone with celiacs! When I requested a gluten-free menu, our server IMMEDIATELY brought out free gluten free bread and butter. I told her about my celiacs and she told me that the man who owns the restaurant has two aunts with celiacs so it was important to him that his restaurants were able to accommodate celiacs. Not only did I feel safe to eat but everything was delicious!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Gluten free menu wasnt required but was a really nice touch and left no room for ambiguity.
I had the cheeseburger, which was very good, and a side of fresh fruit(no fries available -- I assume they do not have a dedicated fryer -- at least they're fully aware of cross contamination).
The gluten free menu was quite varied -- they've clearly spent time crafting an experience for their gluten free guests.
Our party had a great time. We will definitely return the next time we're in the area.
— Very
— Separate gluten-free menu
— Some
— Good
They had a whole gluten free menu - to include FIVE DESSERTS!!. They bring out pretzel bread for the table at the beginning of the meal, and once I asked for the gluten free menu she immediately asked if I wanted different bread for myself! There were plenty of options and they seemed very knowledgeable. I will definitely be going back!
— Very
— Separate gluten-free menu
— Some
— Excellent
This place was really great and really safe! Everything is marked GF on their menu and they even have desserts!! Great experience and I’m glad I found this place.
— Very
— Separate gluten-free menu
— Most/All
— Good
Been here a few times for special occasions and it’s genuinely great. The waitstaff are knowledgeable and there’s a pretty good selection of GF items. There’s a separate menu. There are even desserts!
— Very
— Separate gluten-free menu
— Some
— Excellent
I’ll start this review off by stating the food was good, and most importantly, safe. Would I come back for the food probably, but the service was some of the worst I’ve ever had. To start, they lost our reservation. No big deal, they made it right cause I had proof on my email. We were seated, and the waiter was slow. No biggie, they were slammed. Drinks took 20 mins to get. Afterwards, apps were ordered. About 10 mins after apps were order we ordered dinner. We requested that salads please come before food. Assured that would happen. 45 mins go by, no app, no salads. Frustrated at this point. Finally all food arrives, never saw an app, and food shows up with salads. I made it known I was unhappy and apps and salad were removed from check. The food was good but the service was so horrendous that it’s hard to stomach going back.
Yes
This is my favorite nice restaurant in Short Pump. Best to get reservation. Very large GF menu. Wines are very good. Love getting the Brussels sprouts salad or the chicken piccata. They also have a gluten free roll to offer so you're not missing out when the rest of your party is eating the yummy pretzel bread.
The good: Nice GF menu - food was good. The bad: took 15 mins after sitting before drink order was taken - two of three drink orders filled and server said they were no longer offering the third wine - so a substitute was ordered. No kidding - took another 20 mins to get it to the table. I won’t be doing this again.
I love the food, my waitress Cheyanne was amazing, and we had to wait but it was worth it,this place was an amazing experience
Love it! Eat there regularly. Tons of great gf options including multiple desserts!
Yes
this was an excellent place. I had the chicken parmesan and it was worth the 2-hour drive over here. Excellent service and friendly staff
Knowledgeable staff, the gluten free bread is AMAZING, and the GF pasta is also great.
Several people recommended this place to me. Ate here one time and got sick for two days. They have a gluten free menu that is extensive- no idea how I got so sick. Wine is very so-so in my opinion. I ordered a Chardonnay which is typically a dry wine and I found it very fruity and almost sweet. My friend, who is also gluten intolerant ate there with me and felt "bad" after eating. Not sure if this was a one-off day or what.
My friend took me here for a birthday dinner. First off, I love a place that prominently features its Gf menu on its website. And their menu looked amazing. The place is pretty and if you are a wine enthusiast you will love it! As I was driving I didn't partake of any of that but my friend got a glass of their passion fruit wine and it smelled heavenly.Several appetizers. I didn't get to try any this trip but they sound good and I will be returning at some point. My food was good. Not "write-home crazy fantastic" but a good meal. And I didn't get sick at all. They even offer GF desserts
I had the most amazing Parmesan crusted chicken! Oh and they had warm gluten free bread they were able to bring out too!! Also had the crème brûlée, and there were a few other dessert options. I would absolutely recommend eating here
— Very
— Separate gluten-free menu
— Excellent
Great gluten free options. They bring out gluten free bread (free of charge) and also have an extensive gluten free menu.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I want to preface this by saying I LOVE Cooper’s Hawk, I’ve had a wine membership for years and have never once (until now) had a problem eating at any of the 3 locations I’ve been to. They’ve always been very knowledgeable and accommodating. I always tell my server I have celiac disease when I order, even with the gluten free menu because I have significant symptoms, and they’ve always been wonderful about it.
That being said, I found a piece of gnocchi in my risotto there tonight and consequently am now in one of the worst symptom flares I’ve been in. I alerted my server to the issue right away and she and the manager were very apologetic and comped my meal. They even helped wheel me out to my car because I have POTS as well and gluten always triggers syncopal episodes for me.
I‘ve worked in restaurants before, and I know there’s no way to guarantee no cross contamination with a shared kitchen, so I don’t really fault Cooper’s Hawk. I’d still recommend them to anyone gluten free, celiac or not. Just wanted to make sure anyone else with intense symptoms knows this happened so they can use their best judgement the next time they go 🤍
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Oh my gosh. Delicious food offered from a gluten free menu. Many options and delicious. Also served a gf bread when my husband ate his delicious pretzel bread ( which if you are not gf; it’s to “die for”). Good service and yummy wines paired with food.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Guys. I went here for my birthday. These lazy gluten eating waiters never even came to take an order, give us a menu, or a kiss on both cheeks. Yes the gluten free menu and kitchen environment are gluten free, but when you disappoint me on my birthday you better expect me to leave a strongly worded 4 star review and bring up this experience every time I hear someone mention your restaurant. Some may say I’m petty. But I say I’m just hungry.
— Somewhat
— Some
— Average