50% of 2 votes say it's celiac friendly
3584 Parkway
Pigeon Forge, TN 37863

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Overall Rating

Review


Staff is very incompetent of what gluten free even means. They have on their menu that you can't have cheese or sour cream but we all know that we can have that..I checked their BBQ sauce that they have for sale to make sure I could have it and it is gluten free however the menu says again that it is not.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They have a "gluten free ingredient" list but no gluten free menu. When I called to ask about it, the employee told me he didn't know what Was on that list and I could just drive by and ask to look at it. He finally went to look at the list. The BBQ sauce is not on the list of gluten free items. When we went to the restaurant, we asked for this GF list. We ordered off this list and told the waitress we were gluten free because of celiac disease. I asked her to make sure the kitchen knew we needed completely gluten free meals and we needed gloves changed and the surfaces wiped clean. She assured me "yes, they always do." My GF pork came out covered in BBQ sauce. When I told the waitress their sauce wasn't gluten free, she snapped that it was. I asked her to please check because it was not included in their GF list. She came back and said "ummm....so...some say it is gluten free and some say it isn't. Do you want it??" I asked for that meal to be remade with no sauce. My son's gluten free grilled catfish came out with hush puppies. When I told her hush puppies were not gluten free, she said "ummm....so I have to remake THIS whole meal too??" I responded with "I asked for gluten free and THIS isn't gluten free." She remade it with a huff. When she came back by to tell us it would take a while to remake, I informed her that we aren't gluten free for the fun of it. I do NOT plan on returning to this restaurant and do NOT recommend them!!! A manager never came out to check on our meal, even after we had TWO meals returned to be prepared properly. Very disappointing!!! I can deal with accidents, but the blatant disregard for health issues is frustrating and dangerous!!

Celiac friendly?

No

Updated 5 years ago read full review

Not celiac

Overall Rating

Review


They have a Gluten Free BBQ sauce so you can have BBQ Ribs and Pulled Pork which are excellent. Some of the staff seemed a little confused with the Gluten question but everyone knew the sauce was safe.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • None Listed

Categories

  • Barbecue
  • Dairy-Free Friendly
  • Keto Friendly
  • Lunch
  • Paleo Friendly
  • Restaurant
  • Takeout

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