delicious. not all staff are knowledgeable.
As soon as you tell them you must have gluten free items and no cross-contamination, the person uses new gloves, and even gets chips from a separate area. I have eaten here 5 times with absolutely zero issues! They are all very nice and helpful!
No celiac menu. They had no idea what it was.
We've been eating here since just after they opened and have had nothing but wonderful experiences. As soon as we say "gluten free" whoever is helping us immediately changes gloves and completes the entire order. Now we usually don't have to ask since they recognize us. Add the delicious food and generous servings to the helpful service, and we've never been disappointed.
very good !! super prepared for gluten free clients . they all discreetly changed gloves and all knew how to prepare the food correctly! thank you for making gluten free eating out easy and not a big deal !!
The 1st time I ate here, after seeing thru this app they were "gluten trained", I was impressed. I told the girl I had a gluten allergy and she immediately changed her gloves and didn't touch anything else till she was done with my food. However, the 2nd and 3rd time, very different stories. The 2nd time I went there were no customers in front of me so when I told her I had a gluten allergy and she just kinda looked at me and said "uh-huh" without changing her gloves I thought ok well maybe she had just put them on and hadn't touched any flour tortillas yet, so I ordered the nachos after confirming with her there was no chance of cross contamination in the chips, she assured me, carelessly, there wasn't. Well my 3rd visit I let the woman know I had a gluten allergy, she just looked at me. Since I had just seen her touching the flour tortillas I asked her to please change her gloves. She did, but looked slightly annoyed about it. I was just about to order the nachos when I saw the other woman behind the counter flipping the flour tortillas and then use her hands, with the same gloves, to go over and scoop chips out into a container and put the rest from her hands back into the drawer. I then decided to stick with a corn tortilla fish taco. As I was standing there I saw as these employees repeatedly used their hands, not the tongs, to grab cheese, lettuce, etc. I was very disappointed! I had been so excited about a place that had "oceans of gluten free choices", the food may be naturally gluten free, but the cross contamination is certainly there!! I hope management/owners read these reviews and will properly train ALL of their employees and become a safe place for GF customers.
Great food! Get the Baja bowl with grilled chicken and add your toppings. You walk in and tell them you have celiac disease and they immediately have the whole staff change their gloves. Food is great, no cross contamination and I didn’t get sick. Costa Vida, I love you!
The young man there knew quite a bit about what was gf. I got the chicken nacho. I was able to put anything I wanted on it. After getting my drink I noticed they have Rice Cinnamon Milk (df) there! I’m gonna try it next time for sure! Very happy, will be back!
This is one of the costa vida locations I do trust. I’ve gotten glutened at the several locations (including Riverdale) but I’ve never had a problem at this location. The owners of this location have celiacs in the family and I feel like they actually do get it. They always wash hands. Both my friend & I got sick from the Riverdale location two years ago so this is one of the few I go to .
Fabulous - no cross contamination. They always change their gloves or will at least ask if it’s a glove change before serving their food. A lot of the staff will even take time to wash their hands (up to their elbows) before putting gloves back on. I always get a salad with corn tortillas. :)
I have eaten here a lot since moving to Tooele. This location, specifically, is my favorite. The staff is knowledgeable and well-trained on making gluten-free items. The manager is fantastic and usually takes care of my order herself. There’s even an employee with celiac who understands the ins-and-outs of being truly gluten-free. The same is true for most other Costa locations, but this one really stands out.
I’ve eaten here twice and have been so impressed by their care over my food. They changed their gloves, washed their hands and made sure to follow my food all the way to the end of the line. I didn’t want to risk a corn tortilla though. So I can’t speak to those. But everything else was great and didn’t make me sick!
This is a assemble up as you order Mexican place. While I was told by the staff who took my order they would isolate and change gloves, there was none of that, nor was the request passed down the line. I saw my order get contaminated before my eyes. I tried this place based on previous recommendations, but now having been there I do not see any way a celiac could get a contamination free order.
I've been to Costa Vida twice and both times and disappointed with there gluten-free awareness and lack of care. this last time the worker was unaware of gluten-free or protocol. so he asked the manager who was not much more aware. he did indicate the meats that were gluten free, but he in the workers we're not careful to keep the gluten items away from the gluten-free items. I don't think I will go there again. Chipotle is a better place to go for this type of food. they consistently know what they're doing and take great care.
We eat here almost on a weekly basis. Our daughter has Celiac and as long as you tell them you need gluten free, they will change their gloves, wash their hands and cook corn tortillas on the grill on foil and be careful going down the line. Some staff are more careful than others so watch them carefully if you go when they are really busy.
I try not to make things too complicated, So asked for a salad with a corn tortilla and the guy asked if it was gluten free. I said yes. He changed his gloves, wiped down the workspace, got my tin from 4/5 down the stack, and got a corn tortilla that was in a different location. He also used the rice and beans from further down the line away from the flour tortillas. In my opinion it was as celiac friendly as you could be when you flour tortillas on the menu.
I used to never eat Costa Vida ever anywhere because it seemed like all of them made me sick anywhere every time. I don't know if they changed protocols to anything but for the past year or so all locations have done well. I haven't gotten sick and they all taste fantastic. I am not a big fan of the gf tortillas but that is just me. I usually get the salad with no tortillas at all and ask for extra chips/strips. Occasionally I'll eat the nachos as they are gf on their own. So for any of those who were like me and stayed very clear of them I would say give it a shot you may be able to add another eating out option to your small sad list 😂 😝
This used to be my go-to place for lunch during the work day. Ate there several times for years without any problems. However, during the past year or so I've gotten sick every single time I've eaten there. I think where they were once vigilant to keep your order gluten free they aren't quite as careful any more. No dedicated GF area and they use the same spoons and tongs to dish the food onto your plate that they use to dish it on to flour tortillas. You WILL get cross contamination here. If you don't have Celiac you'll be fine, but if you do have Celiac go somewhere else if you don't want to be sick.
I have celiac and this is one of the few places I can eat. They will wash their hands and put new gloves on. Very knowledgeable. Staff have been very well trained. Pretty much everything is gluten free except the flour tortilla. They also have dairy free options. I always order inside to be sure it stays 100% gluten free as I am so sensitive.
They don't have separate cheese or toppings at this location. Didn't get sick - but I couldn't have anything on my enchiladas but sauce. GO TO THE ONE BY SAN TAN MALL. The san tan location has a whole separate hood for allergy toppings so you have many more options.
So I am finally accepting my allergy. I looked up another Mexican restaurant similar to this one and discovered that even the SALSA has gluten in it! The staff here was so accommodating for my allergy and changed their gloves. I learned that pretty much everything there (except the flour tortillas) is gluten free!!!! I’m so happy and so is my stomach!!
The staff here was amazing. When I asked about gluten free the let me know what their stuff contained and help me enjoy a nice late lunch with my daughter! I will be going back for sure! Delicious food and all made from scratch (they proudly told me that today) I will definitely be going back!
Apparently only 4 items on the menu at Costa Vida contain gluten! The employees at this location have been great to work with every time I have eaten here. I ask them to change their gloves because I have Celiac Disease and they are always polite and willing. I have eaten there multiple times since my diagnosis and have not had an issue yet. I normally order the nachos because I am unsure if they cook their corn tortillas on a separate surface than the flour.
I was grateful for the effort of washing and changing gloves, but I still got sick. Cross contamination all over the place. Saw wheat tortiallas draping into the toppings, same utinsels were used that touched the wheat tortillas. If they had seperate toppings used only on GF and its own area I'd come back all the time.
There are some possible chances for cross contamination, but the staff cared enough to pull a new bag of cheese for me and use only one hand for the other topping spoons, being careful not to touch gluten free stuff with that hand. Overall, this place could be scary if the staff weren't so great.
Website had info on what was safe, most of it was. Worker happily changed gloves and went slow to be careful and avoid cross contamination. Some said sauces were spicy but I didn't feel that way. They will give you a chip to try sauces before they put it on your food. So if you're worried about that, try them first. 7 year old celiac daughter was very happy and ate her veggie enchiladas up!
The food was great! I am very sensitive to gluten. I told my server that I needed just GF food. He took off his gloves, washed his hands and gave me a double container. I felt confident about my food and is was so good! You have to understand I haven't dared go out to eat for years! Thanks so much for such great GF food!
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We have worked diligently to remove wheat gluten from all our sauces, dressings, sauces and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free choices" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla soup...which uses corn strips. And, we can easily make all burritos with corn tortillas, enchilada-style. Just ask!