We unfortunately did not receive the glove changing and my daughter's "GF" soup came with a flour tortilla which I only intercepted after she had taken a few bites. Terrible service, to say the very least. So, if you like hipsters that ignore you when you remind them three times that it needs to be GF, this is the place for you. Really too bad because food is pretty good.
Excellent food and staff very knowledgeable about gluten They changed their gloves before they started and told me what I could and couldn't have. Almost everything is gluten free even the tortilla strips
This is a assemble up as you order Mexican place. While I was told by the staff who took my order they would isolate and change gloves, there was none of that, nor was the request passed down the line. I saw my order get contaminated before my eyes. I tried this place based on previous recommendations, but now having been there I do not see any way a celiac could get a contamination free order.
I've been to Costa Vida twice and both times and disappointed with there gluten-free awareness and lack of care. this last time the worker was unaware of gluten-free or protocol. so he asked the manager who was not much more aware. he did indicate the meats that were gluten free, but he in the workers we're not careful to keep the gluten items away from the gluten-free items. I don't think I will go there again. Chipotle is a better place to go for this type of food. they consistently know what they're doing and take great care.
We eat here almost on a weekly basis. Our daughter has Celiac and as long as you tell them you need gluten free, they will change their gloves, wash their hands and cook corn tortillas on the grill on foil and be careful going down the line. Some staff are more careful than others so watch them carefully if you go when they are really busy.
I try not to make things too complicated, So asked for a salad with a corn tortilla and the guy asked if it was gluten free. I said yes. He changed his gloves, wiped down the workspace, got my tin from 4/5 down the stack, and got a corn tortilla that was in a different location. He also used the rice and beans from further down the line away from the flour tortillas. In my opinion it was as celiac friendly as you could be when you flour tortillas on the menu.
I used to never eat Costa Vida ever anywhere because it seemed like all of them made me sick anywhere every time. I don't know if they changed protocols to anything but for the past year or so all locations have done well. I haven't gotten sick and they all taste fantastic. I am not a big fan of the gf tortillas but that is just me. I usually get the salad with no tortillas at all and ask for extra chips/strips. Occasionally I'll eat the nachos as they are gf on their own. So for any of those who were like me and stayed very clear of them I would say give it a shot you may be able to add another eating out option to your small sad list 😂 😝
This used to be my go-to place for lunch during the work day. Ate there several times for years without any problems. However, during the past year or so I've gotten sick every single time I've eaten there. I think where they were once vigilant to keep your order gluten free they aren't quite as careful any more. No dedicated GF area and they use the same spoons and tongs to dish the food onto your plate that they use to dish it on to flour tortillas. You WILL get cross contamination here. If you don't have Celiac you'll be fine, but if you do have Celiac go somewhere else if you don't want to be sick.
I have celiac and this is one of the few places I can eat. They will wash their hands and put new gloves on. Very knowledgeable. Staff have been very well trained. Pretty much everything is gluten free except the flour tortilla. They also have dairy free options. I always order inside to be sure it stays 100% gluten free as I am so sensitive.
They don't have separate cheese or toppings at this location. Didn't get sick - but I couldn't have anything on my enchiladas but sauce. GO TO THE ONE BY SAN TAN MALL. The san tan location has a whole separate hood for allergy toppings so you have many more options.
So I am finally accepting my allergy. I looked up another Mexican restaurant similar to this one and discovered that even the SALSA has gluten in it! The staff here was so accommodating for my allergy and changed their gloves. I learned that pretty much everything there (except the flour tortillas) is gluten free!!!! I’m so happy and so is my stomach!!
The staff here was amazing. When I asked about gluten free the let me know what their stuff contained and help me enjoy a nice late lunch with my daughter! I will be going back for sure! Delicious food and all made from scratch (they proudly told me that today) I will definitely be going back!
Apparently only 4 items on the menu at Costa Vida contain gluten! The employees at this location have been great to work with every time I have eaten here. I ask them to change their gloves because I have Celiac Disease and they are always polite and willing. I have eaten there multiple times since my diagnosis and have not had an issue yet. I normally order the nachos because I am unsure if they cook their corn tortillas on a separate surface than the flour.
I was grateful for the effort of washing and changing gloves, but I still got sick. Cross contamination all over the place. Saw wheat tortiallas draping into the toppings, same utinsels were used that touched the wheat tortillas. If they had seperate toppings used only on GF and its own area I'd come back all the time.
There are some possible chances for cross contamination, but the staff cared enough to pull a new bag of cheese for me and use only one hand for the other topping spoons, being careful not to touch gluten free stuff with that hand. Overall, this place could be scary if the staff weren't so great.
Website had info on what was safe, most of it was. Worker happily changed gloves and went slow to be careful and avoid cross contamination. Some said sauces were spicy but I didn't feel that way. They will give you a chip to try sauces before they put it on your food. So if you're worried about that, try them first. 7 year old celiac daughter was very happy and ate her veggie enchiladas up!
The food was great! I am very sensitive to gluten. I told my server that I needed just GF food. He took off his gloves, washed his hands and gave me a double container. I felt confident about my food and is was so good! You have to understand I haven't dared go out to eat for years! Thanks so much for such great GF food!
When I asked for corn tortillas the employee asked right away if I needed it to be gluten free and I said yes she quickly changed her gloves and made sure she placed tortilla on foil so no cross contamination would happen.... It did take a little longer but I can say that I felt very comfortable with the way they handled it and will definitely take my daughter there again.
10 am - 9:30 pm
10 am - 9:30 pm
10 am - 9:30 pm
10 am - 9:30 pm
10 am - 9:30 pm
10 am - 9:30 pm
We have worked diligently to remove wheat gluten from all our sauces, dressings, sauces and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free choices" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla soup...which uses corn strips. And, we can easily make all burritos with corn tortillas, enchilada-style. Just ask!