They’ve worked really hard over the last few years to get their entire menu gluten free except for the flour tortillas! Costa vidas allergen list on their website shows what is gluten and dairy free if you have concerns. The staff at this location, however, could use a bit of training regarding CC. They changed gloves when I asked, but then left it to another employee to continue taking my salad down the line. I had to stop them before touching with their contaminated gloves. Luckily, I had no issues and most locations are better about staying with your food through the line.I’ve actually been to this location a few times as it’s an easy go-to when I need to travel to Pocatello and haven’t had problems before.
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
An extra star because the food is always delicious, but i am paying for it today. The things I noticed were:
The first person to help me, changed her gloves.
The scooping utensils were the same as the ones used for burritos and everything else, with no cleaning in between.
Nobody announced the gluten allergy to anyone else, and after my bowl went through the toaster, the employee grabbed it without letting me finish my sentence about having celiac, and him needing new gloves at a minimum. This is not exactly his fault as he didn’t know, and he did change his gloves after. (I know I can ask to have it remade but it was dinner and I didn’t want to be that guy. I know. I am still new to this and trying to find my voice to speak up for the way my food is prepared.)
My food was then placed on the same tray as all of the other orders from my group.
The cashier had kept her gloves on while processing the order and putting cups on the tray as well.
I don’t know why I thought this was a safe choice, it’s a cross contamination playground. You’re better off playing cafe Rio in your own kitchen.
— Not very
— Not Much
Always mention celiac order when I pick up. Friendly staff who seem well trained.
The guy was SO helpful with my questions. He changed his gloves as soon as I said I have celiac. Awesome service!
All of their salsas, rice, beans snd meats are GF. They have corn tortillas and without having to ask they warmed it on foil on the grill so as not to use the same surface that gluten was cooked on. The person helping us willingly changed his gloves and stayed with our gluten free meal through the line so he didn’t cross contaminate. They were very accommodating and have made efforts to create a lot of GF options. GF chips too!
A Mexican restaurant with tons of gluten free options. Everything except the wheat tortillas are gluten free.