First of all they messed up my whole family’s order. We all the got the wrong food. Second of all, after specifically saying i had a gluten allergy and that no bread or wheat product can touch my food or plate, they came out with a piece of bread on my plate! And then they tried to just take it off and give me the same meal. After i had them make me new food, the waitress and even manager had the worst attitude with me and my family. It was the worst experience and made me never want to go back. If you’re celiac i would avoid this place
I eat here almost every Saturday. I order steak, salad and veggies, and have had no issues ever. very friendly and helpful.
I personally love Crackerbarrel food, but if you get anything that is cooked on the meat grill or from the fryer, it will be cross contaminated. Eggs, salad and a few of their vegetable sides will be your best option here
Strange disclaimer on their menu, says "these are items that are free of gluten or low in gluten". The amount of gluten is irrelevant. I'm pretty sure they're talking about the grits being cross contaminated, but "low gluten" items should not be on the gluten free menu. Of course, this is a shared kitchen, so cross contamination is a strong possibility on any foods. Staff seemed knowledgeable, though.
Didn't have anything other than vegetables on the gluten-free menu. Ordered a plain side salad, green beans and a baked potato. They couldn't even bring my food all at the same time. By the time I received my potato, the rest of my group had finished eating. The potato wasn't cooked completely, the green beans were ok, the salad had brown edged lettuce.
I had a horrible experience last time I went here. I would not recommend it to anyone! I can’t fathom why it is even coming up on this app. The waitress told me “Ma’am, we serve comfort foods here and if you can’t eat those, you are at the wrong place!” 😡 Wish I could give it zero stars.
Had breakfast there. Very friendly staff, but they only offered eggs, yoghurt without granola and fruits on their GF breakfast menu. I asked for GF bread, there was none which was very dull (couldn’t they just have GF bread in the freezer, and keep a separate toaster for the GF bread? Or put GF bread in a plastic bag and microwave it. Like other restaurants do). Also they don’t seem to know the difference between “wheat “ and “gluten”, since they got it mixed up in the menu.
Very few breakfast options for GF. My daughter and I both had tummy issues after eating there today. Seem to be less accommodating than in previous years. Do have an allergy menu that lists items in major allergen categories . No meats on the wheat free list. All are cooked on common griddle. My daughter only had poached eggs and still had issues.
Salad was served with crackers and biscuits although waitress was told 3 times no crackers..no croutons..no biscuits. She offered to take the crackers off and have the kitchen replace food just where the crackers were. NO! Hubby had salad for late dinner.
Like everywhere else that isn’t a dedicated gluten free restaurant, they can’t say it’s for sure gluten free but I eat here at least three times a week and have no issues. I have all the grilled fish, hamburger steak or grilled chicken tenders. They have a variety of sides I can eat, too. And it’s always good!
We've eaten there twice and both times hubby felt sick. Not horrible sick but defiantly I don't feel good need to lay down sick. The last time we went the manager came and talked to us and told us what was truly safe and what wasn't so he ordered eggs and the sweet apples. Came out with a biscuit in the eggs and when we pointed out he can't have that he's Celiac the waitress rolled her eyes and took it away and came brought new eggs but he still got sick. The only reason I didn't give this a 1 star is the manager tried to be real helpful which is always nice but we won't be going again. Meat is cooked on the same skillet as the pancakes. She did assure us the eggs are on their own surface but still....
Handy laminated allery menu for no egg, no wheat, no soy, etc. It says to notify the manager if cross contamination is a concern for you. No protein on the list (thus my 3 star rating).
Asked for a gluten free menu and was handed an allergy book. I asked the server for information on food prep and informed him I am Celiac. He said the salad was prepared separately, and if on the allergy menu, should be okay. I think there’s too much risk of cross contamination to be really celiac safe.
Their gluten free options are very very limited. It’s one little tiny page. Sucks. Go somewhere else.
They have a few gluten free items, but it’s not celiac safe. They make biscuits all day long in a shared kitchen. I’ve had a manager tell me they can not say anything is “gluten free” once it’s prepared.
Like all Cracker Barrels, there is not a GF menu, but an allergen menu. Check out the wheat free options, and avoid things cooled on the common cooktop. Eggs, baked potato, sweet potato, corn, carrots always safe for me.
If you just order a plain hash brown (make sure that you say “Can I get hash browns please, but make sure it’s not the casserole,”), bacon, and a fruit bowl it will give you just that. Not very knowledgeable on GF foods, but otherwise, great!!!
Was very unhappy my mother in law passed away and the hole family was going to diner here the website said they had a gf menu but they don’t the chicken is cooked on same grill as pancakes so not safe at all!!! I got a plain baked potato only thing I could eat on menu and it was hard and paid 4 for it!!!!
The first thing they did was send over their manager to give me a menu. It had a section for each of the 8 major allergens and he items that are free/ can be prepared free of them.I had the Chef Country Salad (sans the croutons and ham pieces) with Honey Mustard and it was AMAZING.I have celiac, and I was worried to go here because I hadn't been to one since years before I was diagnosed. I never got sick from the salad either. I was impressed. It could be possible that this isn't a celiac friendly place, but it is definitely wheat intolerance friendly based on what I saw from the menu.
The staff was super knowledgeable, and our waitress even offered to bring the manager over to speak to me. They don’t have any gluten free breads but there is still plenty to choose from. When you place your name for a table simply ask to see the allergy menu. I ended up getting a salad with Caesar dressing and our waitress opened a new bottle of dressing and cut fresh ingredients instead of taking them from the open bins and prepared my food in a separate section of the kitchen. She took extra care to put me at ease and even brought my food out while still wearing her gloves! Over all it was a great meal and I feel comfortable eating here again.
Disappointed in new menu. For lunch or dinner there is no GF option. It deals overall in side dishes. No protein. Manager was helpful and oversaw fish grilling - no seasoning. All went well this time. Old menu had a fish option I always chose and had no issues. Yes they are concerned about safety but have taken it to the point that it is impossible to have a meal from their new menu. Need to rethink! Why can other restaurants without a separate kitchen, and who are concerned about safety, provide GF meal options and CB cannot.
You can order your steak, and ask for it to be cooked in aluminum foil and served to you that way and you can feel safe your not getting cc. And it’s very tender and moist. Also ask for spicy grilled catfish, grilled chicken tenderloins and pork chops to be cooked that way. The manager is very helpful in trying to assure your food is not cc.
The staff here is amazing. we explained what we needed, they gave us the gluten free menu, made sure we understood that there were gluten items in the kitchen and let us know that they were cleaning the grill before they cooked my daughters food. We appreciate their efforts!
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