I’ve always had a very great experience here. Eaten here probably 20 times or more. Once they accidentally brought me a plate that didn’t have the gf sticker and I asked if it was GF. The server was very apologetic and said they had mixed up my order. They brought me a new order, gave me extra soup and a coupon for a free meal. I love this place and have never gotten sick.
They have an amazing gluten free menu, but the owner is incredibly rude. Whenever staff ask her a GF question on our behalf, she looks extremely annoyed, and she has horrendous customer service, especially when busy. For example, my wife called ahead, and it STILL took an hour after the point they said to come pick it up. We found out (only) half of the wait it was because they forgot to turn on the GF fryer. When asking for compensation for an hour wait for a simple pickup that was promised to be ready, she refused to do anything beyond a bowl of soup. Another time we purchased gift cards in a promo and then when trying to use it she had this look of disgust on her face. We won’t be back, but we do highly recommend her sister’s cupcakes at the shop around the corner!
Update: I don’t know if the policies have changed but I have been cross contaminated twice now from eating here. So buyer BEWARE. I called after the second time and talked to the owner and she was very rude and just blew me off about how sick I got. I will NOT GO BACK!! This is a wonderful little place! The staff was very knowledgable. The owners boyfriend is a celiac and so he helped show the staff how to prepare the food to avoid cross contamination...so the staff told me :) The most impressive thing was that my sandwich was as big as my husbands, I did not leave the restaurant hungry....the sandwich ingredients were fresh and definitely worth the cost! Highly recommend!
Everyone in the office always tease me about my food selections (or lack thereof) so I introduced to Cravings Bistro and Alicias Cravings. Now every Monday they come to me to place a to go order for our staff meetings 😂. The cook/wait time is a little longer than usual but they also let you know this in advance (for to go and sit down orders). But I would rather have them take time to create a safe and delicious meal than to suffer being Glutened and have symptoms for 48hrs afterward. I appreciate the commitment and dedication involved in keeping my food safe. Thank you Alicia and your amazing staff!
I'm a big fan of cravings Bistro. Their gluten free grilled cheeses are really out of this world. And each time I have visited, they always clearly marked and take extra precautions to make sure my sand which is gluten free. Their fries are also amazing. Yes it does take extra time to make but they do have to warm a separate fryer up that's only for gf fries, so it takes time. I have celiacs disease and have never had any problems with getting sick. I would definitely recommend!
Updated!: after going back here and trying it a few more times, the service got super sloppy and the gf options are more contaminated than anything. We won't be going back sadly. The food is good when they have what you want to order, but not worth getting sick over. The service is terrible! 😢
Best grilled cheese I've had in my life!!!! Mac 'N cheese with pot roast grilled cheese sandwich!!!! The staff puts a gf sticker on your meal paper to show you its GF- and her sister's bakery with tons of GF cupcakes is walking distance away!!!! Worth the drive for locals and out of town visitors!!
Cravings is the bomb!! We eat here all the time and never have any issues. The sandwiches are great! My favorite is the monte cristo. And, if you go around the corner on Main Street you can get divine GF treats at Cravings Bakery. They even do yummy GF rolls for Thanksgiving and GF bday cakes if you order ahead. But they have amazing GF cupcakes and sugar cookies all the time.
So, I recently tested positive for celiac on the blood test so I was used to eating here on the regular menu. I read good things here so I was happy to try the gluten free sandwich. I could not tell the difference on the Ultimate BLT sandwich. I asked about the fries and they said they can make them gluten free but it takes about 20-25 minutes to heat the fryer to not cross contaminate. I skipped the fries but wished I had waited because they are tasty. I forget it takes 15-20 minutes anyway to get your food because it is made fresh. Anyway, that's a long way of saying plan a bit of extra time if you want fries so they can heat the fryer up.