Crazy Otto's Empire Diner

4 recent ratings
$ • Diner
Reported to have a gluten-free menu
Reported GF menu options: Pancakes
Safety Rating
4 ratings

As rated by the community

100 West Albany Street
Herkimer, NY 13350

Most Recent Reviews


Celiac

Overall Rating

Review


I had the GF Hobo Scramble with GF toast. It took a little longer due to precautions taken to prepare.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Road tripping from Michigan. Always difficult to find Celiac friendly restaurants. Was pleasantly surprised with all of the GF options clearly marked on the menu. I had the GF pancake stack with eggs and bacon. It was fantastic and I felt fine after. Staff was very attentive and friendly. Great atmosphere! Highly recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Overall Rating

Review


Used separate cooking pans. Came out separate with GF marker.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pancakes

Categories

  • Breakfast
  • Brunch
  • Diner
  • Healthy
  • Kid Friendly
  • Lunch

Photos


Gluten free chef salad.
Huge gf pancakes!
Gf pancakes
John Wayne Smothered Prime Rib!  Amazing.
Gluten Free pancakes of delight!
Crazy Chicken with a side of hash browns!
Stack of 3 GF Pancakes and in the background the absolutely silly hotdog chili omlette with hash bro
gluten free menu
Add a photo View all photos

More Reviews


Symptomatic Celiac

Overall Rating

Review


Many GF items on the menu. Very knowledgeable. Prices are high.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Very fast service, amazing customer service, Celiac Safe!! Food is DEVINE!!!! Will come back to visit!! A must when in the area!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


No dedicated fryer. Ordered steak and salad and told them I'm allergic and my salad came with a roll. Was afraid to try and order much.

Updated 4 years ago read full review

Overall Rating

Review


The staff was amazing and knowledgeable on celiac disease and they take gluten free preparation very seriously

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The gluten free menu is integrated in the regular menu now, but very clearly labeled. The pancakes were fantastic!

Updated 5 years ago read full review

Overall Rating

Review


Excellent service, wait staff was very friendly and knowledgeable about GF, they explained the precautions taken in the kitchen. Menu was clearly marked, many good options. Would definitely eat there again if we pass through Herkimer in the future!

Updated 5 years ago read full review

Overall Rating

Review


Lots of GF options, including bread and pancakes! Classic diner atmosphere!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Extremely friendly staff, generous potions and delicious gluten free food.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I was a bit disappointed. They had a nice big gf menu. Unfortunately my blueberry pancakes were undercooked. Eggs and bacon were good and the service was great! Maybe it was an off day but I would still recommend giving it a try

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Awesome food, good service, large portions. And safe - they clean a grill special for gf and don't butter anything in the kitchen to reduce cross-contamination. Definitely recommend.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


What a gem! They are very knowledgeable and accommodating. They have a separate griddle for gf items that is continually cleaned. Had breakfast; pancakes, hash-browns and bacon. The portions were huge and delicious. No reaction and I am highly sensitive. Most importantly, however, the service and attentiveness in this traditional diner was second to none. This 50's styled diner is traditionally decorated and clean! They had a good sized gf menu for breakfast, lunch and dinner!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


so incredibly gluten free celiac friendly! why? Because the owner's dearest friend is ultra sensitive celiac and they just wanted her to be able to eat out. the celiac friend taught them & made the menu. bless you all for making me feel normal & getting to eat at a diner! Great food I had eggs bacon hash browns toast, took egg salad tuna platter to go. can't say enough good things about this place!

Updated 7 years ago read full review

Gluten Intolerant

Overall Rating

Review


Best gluten-free pancakes I've ever had. They are very concerned about providing safe and tasty food. They are also eager to learn and expand. Very friendly 😀

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Good food. Big portions. They clean the area to prep gf food

Updated 7 years ago read full review

Overall Rating

Review


Great gf menu, staff was helpful and listened - enjoyed our food and defiantly would go back

Updated 8 years ago read full review

Overall Rating

Review


Good food, friendly service. Awesome gluten free pancakes. Reasonable prices. Breakfast available all day.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great breakfast for lunch! Breakfast anytime! Fun atmosphere and knowledgable staff. Separate prep space too! Don't miss it!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Amazing menus with amazing food! A little piece of heaven here on earth, complete with wonderful biscuits and gravy for all you Southerners at heart, plus gluten free pancakes to die for!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


We were on the road from Rochester to Albany and we knew we'd be looking for something to eat around Herkimer and Crazy Otto's popped up when I searched for GF in the area, so we tried it out. The service was fantastic and friendly. When I said I needed gluten free, the waitress explained that they use different prep space for cooking the gluten free items, so I felt really secure ordering. I asked for specific information about the bread, and she went back to find out what brand it was for me. The portions were huge, and I brought half home for breakfast which I'm really looking forward to. If I'm on the road I will definitely stop in again.

Updated 8 years ago read full review

Overall Rating

Review


Another great GF meal. Large menu.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Great menu with great prices. The omelets and hash browns are fantastic!

Updated 9 years ago read full review

Celiac

Overall Rating

Review


wow! it's been over 30 years since I've eaten here. Crazy Otto has really stepped up the game. now I will be making excuses to make the trek it's worth it.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Absolutely well thought out gf restaurant. The waitress took her time and explained the precautions they take. I will defnitely go again. I was not worried about cross contamination.

Updated 9 years ago read full review

Overall Rating

Review


Excellent GF menu, outstanding service and very reasonable prices. Yes, it's a diner, but it's the best I've tried in the area!

Updated 11 years ago read full review

Celiac

Overall Rating

Review


another great omelet & hash browns! Yum. Many omelets & fancy salads. you will be happy to go there!

Updated 11 years ago read full review

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