My partner and I are celiac. We arrived later in the evening and our order was taken by the assistant manager. We let him know that we could not have gluten and he explained what exactly we could have. He also informed us that the fries were in a dedicated fryer separated from the other fryers (at this location). After we completed our order he called the attention to all the kitchen staff to let them know to be extra careful to not cross contaminate our order. Everything came out hot, fresh and tasted great.
I look up the menu online, since it's easier to see what is gluten free and what is not. They normally have paper menus with allergen charts if you ask.
I normally always get the burger with a gluten free bun. The bun comes out steamed, in a plastic wrapper. The burger insides come in a paper box.
For sides, the fryer is shared, so I get the seasonal vegetable, slaw, or chili. I like the chili the best as a side (small up charge).
For ice cream, I get the pre-packed pints. The ingredients are. The packed pints.
It is a shared kitchen, but they did a good job with the handling of my food and I didn't get sick.
I read on the local page that this location was going to have a dedicated fryer, but I waited a few months after opening before going just to see if that would change. I’m so happy to report that the staff informed me that they still have a dedicated fryer for their fries here! I was able to get a combo with the deluxe burger and fries and had no issues afterwards. The cashier seemed knowledgeable about the protocols they had in place and made sure to make that I had a gluten allergy.