I asked for a gluten free bun and they gave me a regular one. I explained that they had to remake the whole sandwich and had to break down how I usually get my order with the gluten free bun in the wrapper and burger in the separate box. They were very confused but remade it correctly after a couple tries.
No
Offers Udi’s GF bun in its own package so cross contamination on that end doesn’t happen. Unsure if they have dedicated fryer, so I just don’t order fries. Milk shakes and frozen custards are amazing. I always ask to wipe down the mixing machine to be safe. Great burgers!
— Gluten-free items are marked on the main menu
— Some
— Excellent
Best fast food restaurant in the Clermont area! Hands down!
— Very
— Separate gluten-free menu
— Some
— Excellent
Terrible. A week ago they put glutinous gravy on the mashed potatoes of my son’s gluten-free order. This week they gave him a gluten free bun for his hamburger BUT put his patty on a glutinous bun. My son has Down Syndrome... but he was smart enough to recognize their error... too bad they weren’t.
— Not at all
— Separate gluten-free menu
— Some
— Average
— Somewhat
— Not Much
— Good
Awful experience, multiple employees lied about having a dedicated fryer for fries, finally an employee knowledgeable on celiac told me. Left a poor review to them manager called me and told me it wasn't that big of a deal and cross contamination shouldn't be an issue for me. Tried to offer me a coupon for fries... And got glutened from their burgers multiple times as they clearly do not clean the grill well enough.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average