This Dave & Busters night was not an awesome experience but I think it was serious bad luck. I ended up having to get my food to go (I'm the only celiac in the family) bc it took three tries to get my allergy-friendly meal correct and my little ones really wanted to play the games. The manager really made a huge effort to make it right so I personally would feel comfortable to try this restaurant again. My reheated meal is good and no reaction which is the most important thing. When they brought my food out incorrectly twice (before I just got it to go the third time) it was still served separately in a covered dish. It was just the wrong order. It did still seem gluten-free, just not what I ordered.
I've been here to play many times, but ate in restaurant once, the gf menu was very boring, came in a large group, everyone's food looked amazing , while I had one boring salad. Did not get sick, but not a great menu, so prob wont eat here again.
They provide a gluten free menu with three options, lettuce wrap cheeseburger (no sides), grilled salmon, or grilled chicken. Above the choices it clearly states if you have a gluten allergy you should not eat any items off of the grill or fryer as there is a high risk for cross contamination. My server said she would ask a manager what my options were. She never found out and I had no dinner.
I have celiac and I went to this restaurant knowing they only had a couple of GF options. Actually, many things on the menu don’t have gluten in them, but the risk of cross-contamination is high. For example, no dedicated fryer but the fries are gluten-free according to the allergen menu.I opted for a burger without a bun and chips and guacamole. The chips were not in a dedicated fryer. But I did not get sick.The reason for two stars is because of horrible service.. Took 10 minutes to take our drink order, another 10 minutes to take our food order, and then I waited for 25 minutes for the food to come out. I had to wait a while to get refills.The server took my order without writing it down, and got it wrong.Of course, it took a while for them to correct it. Then they run up my bill incorrectly, and the person I was eating with’s bill.Not safe for celiac‘s, but I did just fine. Probably won’t return on account of the service.
Some what limited menu but good a good job.
I’m not 100% sure what rating to give them so this is tricky for me. My celiac daughter didn’t get sick from her plain grilled chicken and rice and she said it tasted good. However, the waitress wrote down the wrong food allergy even after we had a full discussion about it. The manager brought out a special allergy plate but it was French Fries and breaded chicken which both contain gluten at this restaurant. He was very kind & took the plate away, had the kitchen staff change gloves, and remake her food. He then also brought it out on a special allergy plate, was extreme apologetic & gave us $20 free in game chips. I’m not sure what rating to give because if someone had trusted the 1st meal served they definitely would have been very ill. The manager made everything right but a less aware patron or newly diagnosed celiac might not have realized the error since some restaurants are able to serve that exact meal gf. I guess my advice is to be aware & order thru a manager rather than the waitress here. I’m hesitant to put celiac friendly (even though she didn’t get sick) because of the error.
Wish I could post the picture I took of my meal. It was so good! Dairy free and gluten free! I do not have celiac so can’t attest to it being 100% safe but for my sensitive tummy it was great! I had the salmon with cherry tomatoes and spiraled veggie noodles. Highly recommend!
They only have three items in their gluten free menu and none too appealing: tomato feta soup, chicken breast or kids chicken and rice.
They have an online gluten free menu with a few options. My server wasn’t knowledgeable so she got the manager who talked to the kitchen staff. My food came out just before the rest of my table complete with a covered tray served by the manager. The food was good and I was happy I could join in the fun and food with my family at D and B. Best of all, I didn’t get sick :)
Staff were great but one of the least gluten free-friendly restaurants I've been to. Their GF menu is limited to 4 items. Very disappointing that they haven't improved their choices by now... If not for my niece (who likes the games), I wouldn't be back.
Asked for special care due to celiac (told them severe gluten allergy) and chose from one of four items on their gluten-free list. Definitely got glutened from here. Will not go back.
I had a really good experience. The have a separate allergen menu that lays out what is available for the top allergies. I had the fire grilled salmon and it was delicious. The green beans left something to be desired. The salmon was marked as a milk allergen but when I asked they said the only dairy in it is the butter so it wasn't a problem for me. I feel like I had a safe meal and the manager was very knowledgeable with any question I had. Be careful though. The French fries were marked as GF as long as they arent seasoned. However the manager said they are NOT cooked in a dedicated fryer.
Would give ZERO stars if I could... 4 items were listed on the "wheat / gluten allergy" menu, one from the kids menu. They were able to modify an existing menu salad & serve with a "clean" chicken breast, but there was about a tablespoon of chicken on top of a pound of the rawest, hardest salad I'd ever had the displeasure of eating: raw, sliced brussel sprouts, raw red cabbage, raw carrots sheedded... there was not enough dressing in the world to make this edible. But, the games were super fun!
Staff was not knowledgeable and upon asking the 3rd person, was given a gluten free menu. One soup, 2 entrees, 1 kids option available. I am gluten intolerant and do not feel well after eating here. Celiac’s stay away!!!!
Zero knowledge. They told me food was safe but I got very sick. Manager refused to verify which item made me sick so I could avoid it in the future. They repeatedly told me everything I ate was gluten free. Finally after multiple emails back and forth they admitted the items that I specifically listed had gluten in it. Never even received an apology for their total lack of knowledge. Won't ever be returning for food.
I had an AMAZING experience here. When I told the server I needed a gluten free menu, she immediately went and brought the manager over and had him explain my options. The gluten free menu is small: only about 4-5 options. However, he explained the process in the kitchen when I order: they flag my order and everyone changes their gloves. If it's something grilled, they scrub down the grill before they start cooking. When my food came, it was covered with a plastic lid to make sure nothing fell on top of it. I then asked what sort of drinks I could have, since I had just turned 21 and didn't know much yet. The server explained that Tito's is their gluten free vodka brand, but many other vodkas are not. They created a special version of a mojito for me without the flavored liquors, which was delicious. Then the manager talked with me about ordering drinks in the future (at anywhere) and which ones to be careful of. The staff was incredibly knowledgeable, understanding, and respectful. I will absolutely eat there again.
You make standard restaurant adjustments here, no bread, etc. We order the chicken breast with bbq sauce and fries or fruit for kids. manager came over to let us know fries were in same fryer as gluten items. I told him we were ok with that but I really appreciated him coming over to check. he also checked on us after food was delivered. We ate in the bowling alley.
If you're looking for a sports bar kind of atmosphere with some very good tasting GF options, this is your place. D&B currently has 8 options on their GF menu, but they add more options from time to time, so be sure to check their latest allergen menu before you go. The grilled chicken with bacon wrapped shrimp w/ lobster sauce is amazing. Be sure to tell the staff that you're GF when you order.
Gluten free menu is very limited and is a separate menu that I had to wait several minutes for my server to bring to the table. My food wasn't all that good and made me very sick. Won't be eating there again.
The menu choices are small, but the shrimp I ordered was really good and my gf 5 year old ate all of his chicken(really big deal :-)) The manager came out and made sure we ordered gluten free correctly and there were covers on our food when it came out!! I feel totally safe eating here!!
My meal was good and I felt very confident that they prepared it safely - it was brought a little after the rest of my family's non-allergy meals but mine was in a covered dish. They didn't blink an eye when I asked the hostess for a gluten allergy menu or notified the waiter (always a good sign not to feel like I'm saying something crazy when I say I have a gluten allergy). I would go back despite the limited choices- only like 5 or 6 meals and a couple were salads. Lots of fun for the whole family with the games!!!
It's a small menu but I had the salmon and it was yummy. It's also nice because some of the options are on the Buy This Get Chips Menu so you're not really missing out. They do caution that there could be cross contamination but I was ok after eating there and I'm really sensitive.
Not the best place to go to. They have a small menu, which includes salmon, grilled chicken, and salad. They clearly do not understand gluten free because you can simply make a gf steak. I ended up ordering a steak (clearly said gluten free), the manager brought it out to me saying gluten free and it had battered onion rings right on the side! Not good at all.
They have about 6 or 7 options on the gluten free menu for dinner. So it's not real extensive. However, they were great about what they do have. A manager immediately came to see me and asked what I was thinking of getting--he then told me he'd make sure it was safely prepared. Then, he brought my meal out before everyone else's and it had a cover over it which he took off before serving me. So nice! I got mango citrus shrimp with rice and veggies. It was yummy! They also have BBQ chicken and some salads.
This place is serviceable. The selection is fairly small. Be sure to ask for a manager to make sure the kitchen staff know to cook things separately. The food was good. Not great, but good. This place will do, if you're stuck and need someplace to eat. The video games were fun, but overpriced.
manager will come out and talk to you about the gluten free allergen menu. Your server will ring it up as a allergy. When the food is ready the manager will bring it out to make sure the food is OK for you to eat.
My family actually chose this over eating at the cheesecake factory simply because their menu selection we saw online. We had excellent service here. Our waitress gave us the allergens menu immediately upon request, which has a number of options. I liked how this was the same menu available online, so I could have any questions for the server prepped in advance. This has always been a place that will accommodate to any needs, wheather a person has allergies or not. Items on the gf menu can even be paired with those on the power play card deal, so this is nice if you are interested in their eat-and-arcade-play promotion.Consistantly great food quality and hosting. Also great smoothies, and free refills on the drinks. Another great thing is that most restaraunts will place you right near other parties; D&B *does* seperate parties, making it a very unique and exclusive experience. We sat in the dining room area, and I cannot guarentee this for the sports bar or arcade area, which unlike the dining area, is expected to get very crowded on any regular weekend or weeknight.The chef even made sure to not add any embellishments onto my meal to avoid cross contamination. My father even ended up ordering the same meal I had (black jack bbq chicken, even though he is not even gluten intolerant like me), and he was overly pleased with his meal just the same! We would love to see more menu options in the future.