Horrible severs didn't even know what celiacs is wouldn't even check with the w the chef to see if items were really gf what's the point of offering items if you don't have education about a disease I miss NEW YORK!!!! Sick and tired of every down south state being in the dark about actually diseases !! Disgusting!!!
The waitress was knowledgeable and careful. Kitchen accidentally put an English muffin on the plate with the rest of the food and she made them cook the entire meal over, without prompting from us. All in all, a better experience than I have ever had at a Denny’s.
Wife very ill within 2 hours of eating here, lots on the menu marked as gluten free but cross contamination must be an issue so no good for coeliacs. Service poor and not helpful in making sure food was suitable.
This was a nice surprise. My breakfast was great and I had no issues. The menu is marked with what is gluten free and the staff member we called to talk to ahead of time was confident in explaining how they protect against cross contamination. They even had tips under some entrees like “make this gluten free by substituting etc”. Who would’ve thought.
The first time we ate here, I ordered a gf English muffin before realizing it’s toasted in a common toaster & the butter tub is used for everything. I didn’t eat it, because I’m so sensitive. Making my own Grand Slam with naturally gf food the second time ended up being the best option. In both cases, service was VERY slow, which isn’t a big deal if you’re not in a rush.
Surprisingly Denny’s has some great Gluten Free options that are well marked on the menu including a delicious GF English Muffin. Their hash browns, omelets, etc are GF. They have GF fries and the burgers with no bun are very good. The staff was very friendly and the restaurant was very clean even though it is attached to a truck stop.
DO NOT eat here!! Before we were even sat I asked for a GF menu and was told all the GF items are identified on the menu. When my food came my plate was covered in gravy, not the food just the plate. Since my food came back in less than 2 minutes, on a cold plate, I was sure it was the same food. I had decided not to risk it but since we were traveling and it would be a while before I could eat again, my husband asked them to completely remake the food he was told it was but they would do it again. This time it took 10 minutes and came on a warm plate. The waitress told me the GF muffin was cooked in the regular toaster would that be a problem? As she is setting the plate down in front of me; the English muffin was also placed on top of the hash browns. She apologized and told me “it’s just so rare that someone has a gluten issue”. I wanted ask why they went through the trouble of identifying GF items on the menu if it is rare but did not. She was also so happy to tell me I would not be charged for my meal. When we went to pay for the rest of the ticket, I asked for the manager. Though I received gluten 3 times I did not raise my voice nor did I cuss, I kept my cool and treated him with respect, he did not return it but he did tell me there was no reason to be upset about any of it and especially with him as he has nothing to do with it. He voided the entire ticket not caring that he is responsible for the restaurant he manages and food it serves. I would hope he would have take me seriously as I told him reactions can last months and be deadly for some, but he told me I no reason to be upset. I told him I wanted to pay for the other food that the purpose for speaking to him was to make him aware of cross contamination. He completely felt free food was the solution. I have never ate at Denny’s and never will again. If you put GF on the menu, be responsible to find out what that means!
I was four times in a Denny‘s restaurant on my roadtrip in west USA and I got sick two times after I ate there. The only thing that is really GF are the 3 types of „Sizzlin Skillet“. The fries are marked GF but are not or not always. Once I had a Caesar salad and they brougt it with croutons. On the menu the salad is marked GF! I also mentiond that I am celiac and after I told the stuff about the croutons they just pickt them away and returnd me the salad, cause it came back after less than one minute.
We arrived at this location due to the positive reviews. I asked for the gluten free menu because it is listed that they have a gluten free menu. The server said they did not have one but they had gluten free English muffins? We sat anyways and opened the menu, luckily all of the items that are gluten free are labeled in the regular menu. I'm not sure why the server did not just say that. There were 4 of us that sat down and there were only 2 placemats and silverware for 2. They never did bring over settings or silverware for the other 2 people in our party so we just took thm from another table. The server took our order and repeated it back. A few minutes later another server came over and asked us to repeat our order because they were confused. They brought the food and a English muffin that did not look gluten free. I asked and the server said it was. Not being sure I set it aside and then another worker came over and said that it k deed was not gluten free and said they would make me one that was gluten free. The whole reason we went here was because of the good gluten free reviews and the staff was not accommodating and careless on serving items given my allergies. We finally went to pay and we have AAA that says we get a 10% discount at all Denny's. It actually showed up on my AAA app for the location we went to. The cashier said they don't accept it there only AARP. I showed them the app and they just said no and ignored me and just left the bill open until I inserted my credit card and paid the full price. This by far has been the worst service I have ever received at a restaurant.
I have Refractory Celiac Disease and therefore must be extremely careful what I eat. I came here with family and was planning on not eating. However, the waitress convinced me to give their GF items a shot. The GF items/options are clearly marked on the menu. However, I was still nervous so I turned into the customer that most servers probably hate and heavily questioned their cooking and food safety practices. (But, hey - when getting glutened could potentially mean a hospital stay, you do what you gotta do.) The good news - they are supposed to use separate grills for gluten containing items (such as pancakes) and GF items (such as eggs). Now, when I pushed it they said it may or may not always happen that way. But, they would clean the grill and ensure there was no cross-contamination. BUT, here's the bad news, and where they are probably making a lot of people sick... The English Muffin is clearly labeled as GF on the menu. But, when I questioned them on how it is prepared - it goes in the SAME TOASTER as all the other bread. There is no other option for the English Muffin. So, it will be cross-contaminated 100% of the time. So, if you have Celiac Disease do NOT get the English Muffin even though it is labeled as GF. So, if you question them and make them do the right thing, and don't eat the English Muffin, you should be safe. Just don't expect to order items labeled as GF with no follow up and expect to not get glutened.
Our waiter didn’t take my friends food allergy serious and looked at her like she was stupid. She made it very clear she couldn’t eat gluten and he didn’t care and she ended up getting sick
I have done okay here as long as explain exactly what I need. The GF skillet is fine. Just ask politely for them to ensure the prep area is clean and they are careful of cross contaminating the ingredients. If you have an English muffin, make sure they grill it “clean.”
I’ve had a good experience at another Denny’s before, so I decided to give this one a try. Bad idea!!! The waiter (Jason) had no idea what I was talking about when I was trying to explain the dangers of celiacs and cross contamination. He just looked at me like I was an idiot on a gluten free diet. He was not knowledgeable at all about what went on in the kitchen and how everything is prepared. I asked him to check instead of making assumptions, but he just took my order and never reported back to me. I got an omelette and got really sick about 20 minutes afterwards. Not going back to this location.
This is a cross contamination nightmare. Dont feed your celiac kids these muffins. Its toasted on the same grill as the cheeseburgers and the pancakes, or put in the same toaster as the other breads. The staff aren't going to change their gloves or wash their hands before touching it either. If cross contamination is ok for you and your family, then go ahead.
Not celiac friendly! At all. The scrambled eggs have flour in them. They have a menu but the staff had no idea what was what. That means accidents can happen easily. They said they can never be sure its more for optional people not anyone with an actual issue.
Yes! Had the supreme sizzling’ skillet. It was quite tasty, very filling (lots of food), and more importantly, GF. Would definitely eat here again and was pleasantly surprised that their menu labeled their gluten free dishes/items.
Their menu has items labeled as gluten free, but there's no guarantee against cross contamination. When I explained my allergies, the waitress informed the chef, and he cooked my chicken on a portion of the grill that he had cleaned. I felt no ill effects after eating.
We stayed here for a week, and we ate at Denny’s almost every morning. My sister and I have celiacs, so it’s great. Most egg dishes are gluten free when you order the GF English Muffin.
Didn't get the best service, but Everything seemed alright. Let it be known however, that you have to be very specific when explaining that you have an allergy / celiac disease when ordering, as their menu is Gluten sensitive and their common staff memebers (non-managers) are not well informed.