East Side Mario's

5 ratings
$ • Italian Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
Safety Rating
3 ratings

As rated by the community

370 Stone Road West, Guelph, ON, Canada N1G 4V9

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


First time eating out after being told I’m gluten intolerant and they were very understanding and good. The cauliflower pizza crust tasted very good

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago read full review

Celiac

Overall Rating

Review


I told the waiter I have celiac and asked him if they had a protocol for cross-contamination. He said yes, we are very careful. I ordered the strawberry spinach salad thinking it was one of the lower risk choices. When I received the salad it had 4 pieces of bread on it. I asked another waiter passing by if it was GF bread and he said no. I thought he was joking, but he said "no it's normal bread". He said he would bring a new salad. I made sure he understood he can't just take the bread off and he promised he would get a new one. I got the salad 2 minutes after... I trusted him and ate it and..... I was very sick the next day. If you have celiac, DON'T GO! They don't take this seriously AT ALL.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


I don't know what it is but whenever I go to Eastside Mario's I always have tummy troubles even though it says gluten free

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pasta
  • Pizza

Categories

  • Dinner
  • Italian
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


This is one of my favourite restaurants and today was my first time there since finding out I have celiac.. I had the build your own pasta and everything that was gluten free was clearly labelled.. I had gf pene with rose sauce and spicy sausage, along with a ceasar salad with no croutons of course. it was delicious and I'm not sick at all! I will definitely be back!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I've eaten off of their GF menu twice in the past month. The first time, they couldn't find the GF menu at all. When they did find it, I ordered a GF pasta option. Their cream/white sauces are not GF so I went with the simple red sauce. The food took over 30 minutes to arrive, and when it did - GF noodles, yes, but covered in Alfredo sauce (not GF). I had to send it back and ask them to remake it. By this point my dining partner (a child) had finished her meal. Given the typical attention span of a child, this was not a fun dining adventure. I asked for a takeout container right away and ended up throwing most of my meal out. We all know how well GF noodles, especially when overlooked, hold their shape and texture - yuck! My second experience was a little better. The GF menu I was handed was completely different (no pasta, just salad, salmon or steak). I asked and received the other GF menu (after our server verified that pasta was even available). I opted for the spicy red sauce this time - much better. The food was pretty good but I didn't feel very comfortable with the knowledge of our server regarding gluten in general (although she was better than some!).

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Gluten free items listed on regular menu, server told me the gluten free pasta is cooked separate from the regular pasta!

I had carbonara and garden salad! Basic food but at least we have options here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for peanut-free
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Stopped in for a quick meal after a day of travelling. Found our server to be very knowledgeable about celiac, gluten and cross contamination. She mentioned that all staff receive training on the subject

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Have eaten here twice. 1st time got rosé gf pasta and didn’t feel great. 2nd time got the bruschetta cauliflower crust—delicious and felt great. The second time I was there my server said the Alfredo and Rosé sauces were not gf as they were made with pasta water and yet they are marked as gf on the menu. I will eat there again and will ask again about the sauces and the pasta water.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Not too many options but their GF pasta is good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Food was good. Staff take gluten sensitivities/ allergies serious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info