If I could give zero stars to this place I would. DO NOT COME HERE IF YOU HAVE ANY TYPE OF EATING RESTRICTION!! My family came here last night after attending the Alameda County Fair for a late dinner. This was the only place one of my younger sisters wanted to go to, which I said from the start would be a mistake, even before coming here based on the menu. This place was on the findmeglutenfree.com website as being gluten free friendly for celiacs. 3/6 of us in my family has celiac disease, which is an autoimmune disease that cannot metabolize gluten. I personally believe if you are going to advertise as having gluten free options that are safe is to have a gluten free menu or at least have it labeled on the menu as being able to have it made gluten free. I am also 9 months pregnant woman and at 8:00pm at night to have dinner. We had the worst waiter who was not knowledgeable whatsoever. It took having a complete meltdown for him to do his job and tell us what could be made gluten free besides a damn burger. I wanted a sandwich but told it was not possible. However, later learning they could of made a sandwich for me. I ended up having a gluten free fish and chips. It was awful! The only thing edible on my plate was the gluten free french fries or the 'chips' part of it. There was no seasoning on the fries, no seasoning on the fish (not even salt or pepper). I could not eat the cole slaw because there was tomatoes in it. My mom and sister both had a burger, both asked for it to be lettuce wrapped. One came out lettuce wrapped with fries and the other had a gluten free bread on it with fries. Both prepared the same way, despite it being order differently. Also, my mom did not order hers with fries, she ordered a side salad and a slaw with her. She did not ever receive it. My husband, dad and other sister who do not have eating restrictions got their food and were greatly disappointed. Our waiter never informed us that they would not cook their burger meat to the way they like it to be prepared because they will not serve it with pink, which is fine, but should of not been asked on how they wanted it prepared (medium-rare and medium) for my dad and sister. My husband likes it without pink, so he was fine with it. In the end, we paid for our food and left hungry and a bit disgusted. We will never be returning, we prefer to go to the Chili's across the parking lot, and we cannot in good faith recommend this place to anyone.
Deep menu, phenomenal food, amazing service. I stopped in for a quick lunch between doctor appointments, starving after a fasted blood draw, and was immediately seated (actually, the hostess let me choose my table). Within a minute, the server took my drink order and advised most things on the menu could be made gluten free. Everything was fresh and flavorful from the iced tea (blackberry pineapple?) to the buffalo cauliflower and roasted corn chipotle pasta. I am curious about the dessert menu, but was pleasantly surprised when the server brought a bag of fresh cotton candy with the check! I'll definitely be back!
For the most part this place was good. They have dedicated fryers and average diner foods. There was a mistake on the salad, it came with croutons and the waiter apologized took it back took off the croutons and brought it back (we could see the crumbs on the lettuce). Other than that issue the place is kinda expensive for the quality of the food.
This is one of the few places I can return to again & again with never a concern for a gluten reaction. And the special regional menu is always changing, with the regular standards remaining the same, so you can stick with a well-loved favorite or get adventurous. And, yes, they have a dedicated fryer for your regular or sweet potato fries. :-)
I had really high expectations since this place has gotten great reviews on here in terms of being celiac safe. When I spoke w the manager on the phone ahead of time, she assured me they had many safe items, but in person I learned that they don't have separate cooking supplies (like not even a designated gluten free colander for the "celiac safe" pasta) and she basically pushed me off onto our "premiere server" (her words) to ask questions. Then as others have mentioned, the gluten free items are not identified on the long menu, and although the server responded that "many things" were gf, it was like pulling teeth to get info about which meals are gf (the corn dogs are not, that I know) and how things are cooked. Glad to see others have had good experiences, and my celiac daughter didn't get sick so id be willing to try it again, but my experience (and they were not busy at all) was not at all like other reviewers' experiences in terms of feeling assured that they knew what they were doing. And the food was just okay at best.
service was accommodating, but while the gf choices were vast, the quality was lacking both times i went here. I really wanted to enjoy the experience because of the positive reviews i saw, but the dishes were under seasoned, overcooked, and nothing tasted fresh. Perhaps i just chose the wrong dishes (jambalaya & sonoran Chipotle chicken pasta), but beyond the initial surprise of the variety of gluten free options nothing left me wanting to go back.
The food was good and the service excellent. I felt comfortable that they knew what they were doing. And, they have a separate fryer! 😃 The restaurant is getting tired looking and the decor could use updating, but I'll be back for the excellent gf choices.
Eddie Papa's is always great. I have gotten sick there 1 time in the many times I've eaten there, and I'm not really sure how it happened because they are always so careful, but every other time I've been has been excellent. It's great to be able to eat fries and grilled cheese and everything I could possibly ever want, and the food is so great! I've actually had the manager personally speak to me about hot fudge they left off a Grasshopper Sundae I ordered because it was thickened with flour; he let me know that they substituted the regular chocolate sauce instead. The staff always seems very knowledgeable and I feel safe eating there. Highly recommend this restaurant!