Review of El Chaparral Mexican Restaurant

15103 Bandera Rd, Helotes, TX 78023

Overall Rating

Review


We’ve visited here twice with completely opposite experiences. Separate GF menu.

First visit in July 2021: Their rice is now GF. I had the tacos and a ranch water. Waitress was super helpful and knowledgeable. Felt very safe.

Second visit in December 2021: Waiter had no idea what was GF. I asked for the manager and he didn’t want to help. I asked him to put our order in and instead he just turned around and told our waiter, didn’t specify that I have gluten and dairy allergies. He was just rude and clearly didn’t care. He also told me the rice isn’t GF. Then the waiter brought us flour tortillas.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago

Celiac