Merchants Drive location staff informed me that they fry gluten free products in the same fryer with gluten products. This contaminates everything.
The staff was very friendly and helpful, but didn't really know about precautions in the kitchen (i.e. if fryers were contaminated etc.)
The restaurant is a real find in Muskogee because there are not many places you can eat where the staff even know what gluten is let alone eat a meal that is truly GF. I have eaten there three times in the last two weeks and every meal has been very tasty. The general manager is very knowledgeable about about Celiac Disease, takes your order and oversees the meal preparation. The GF item are identified on the regular menu. I ate the avocado, corn tortilla enchiladas with a green chilies sauce and black beans as a side. Some of the faitas are GF and tasty. The portions are adequate, service is good and prices are moderate with lunch and dinner specials. A good find in Muskogee, OK.
Before you sit down, make sure to let the server know you have Celiac or a gluten intolerance. The manager meets with any guest that has a food allergy to explain the menu options and answer any questions you may have. Be aware that food you may not expect may contain gluten, such as the red salsa and table tortilla chips that are brought out to you. The tortilla chips are NOT GF as they share a frier, but the manager will tell you his opinion that they'd be safe to eat due to the temperature they are fried in. Many of the items on the menu can be modified to be GF. I had the chicken fajita enchiladas with Verde sauce, which was super delicious. Several days later and I have not experienced any symptoms of gluten contamination so I'd say El Chico is a safe bet. Overall a good dining experience. I'd definitely be back for more.
Lots of gluten free items and manager came to table to answer any questions regarding menu. Server was very nice and seemed very concerned regarding making sure they did everything right. Not my normal place to go for Mexican but it will be from now on after my diagnosis. I felt very comfortable eating here. Plus, the Mexican martinis are gluten free. Win! Win!
service was awful! Manager refused to come to the table and the server wasn't familiar with the menu or gf. I wanted enchiladas, but the only option was for avocado. Not even chicken. All beef products had gluten. My family was hungry so we stayed and i ordered chicken fajitas. Chicken was served hot,but the small side plate of guacamole and toppings was contaminated. It included shredded cheddar cheese and the cheese was covered in a white powder that looked like flour. I asked the server, but she just gave me the deer in the headlights look, took the plate and walked away. Aside from the gluten issue, she said, twice, she would be back with it, but never did. when we were finished eating and my Margarita still had not come, we cancelled it.
The restaurant was dirty to start. When asked about a gluten free menu he asked what I wanted. He said the rice was obviously not gf(?). And they have no dedicated fryer. He said it was font to fry with the flour tortillas it makes no difference. Only got a 1 because 0 wasn't an option. We left and did not eat there.
Called ahead to see if my Killeen TX location had a GF menu. The reply was yes. My husband and I headed on over. When we came in we asked for one regular menu and one GF menu. She said oh okay, ummm hold on I'll have to check. We were left standing there, then she peaked around the corner and said come on, we were sat with NO menus. The servers didn't know who's table we were. After 2 servers (who ended up not being our actual server) came to tend to us and we finally had regular menus I asked again about the GF menu. She said she needed to go ask the manager. So she left and he came with a binder. Apparently, "the company opted to away with the GF menu since people who eat already know what they can and can't eat. So you just order what is reasonable and then we tweak things accordingly. Like the rice is made with soy sauce so we substitute vegetables for it." I said okay, so your seasoning doesn't contain wheat? He barely glanced at his binder and said No it doesn't. I said, "Is that the allergy list, can I just look at that since you don't have a menu." He replied, "No, that's not allowed, it's kinda for our eyes only. I'm sorry" I ended up having to search for GF listing for is on a 3rd party cite. Ended up getting fajitas just to safe- how boring! The service was TERRIBLE She didn't substitute my rice for vegetables, didn't refill salsa/ chips, NEVER checked on us unless she was bringing something we ordered or the bill, my husband had to get up and ask a different server for assistance b/c our server was in the kitchen the ENTIRE time, also didn't bring me my box I asked for. Even had someone else to drop the check off. She had 1 other table besides us, that came 1/2 way through; when we were done her 3rd table came. She was not double sat. The man that gave extra assistance was double sat. There were 3 servers on staff 1 manager/bar.
They didn't have a gluten-free menu but the manager brought out the allergen list and we went through everything together. He did make sure my food was separate from everyone else's. I felt like they cared and I didn't get sick. Would have given 5 Stars if they actually had a separate menu. Food was good.
No GF menu, manager had a guide that he read to me. With that being said, they treated my meal with care, and I did not end up sick...which is a positive in my book. Manager brought my meal out separate, and service was very good. Probably better Mexican in town, but close to our hotel--and it was late and they were open.
I wish there was a none star option. This place is gross. The most disgusting place I've ever been to. I went with my hubby two weeks ago. I ordered fajitas and they were gross. The place is dirty. The food was old. The services horrible. The prices very high. We spend $50 dollars and I felt like having old leftovers. No gluten free of course. I was sick for a week after going there. I tried to send an email to the restaurant manager and their website is so cheapy that it didn't allow me to send it. Don't go there.
The hostess did not seem interested in seating us at noon. After that, the waitress had no knowledge about gluten-free. After 10 minutes, we got the gluten-free menu that basically said gluten-free offerings were minimal. No beef or shredded chicken gluten-free.
They do have a piece of paper with their gluten free menu. (insist because sometimes their staff is ignorant of it) It is not extensive but the food is good. I frequently get the beans and cheese nachos. I've never gotten sick and I've eaten there probably 5 times. I can't remember if the chips are gf, I think they are, but I always eat them.
Hubby and I shared a mixed grill fajitas for two with corn tortillas. This location usually isn't as good as the 41st & Yale location, but the food this evening was quite good. They have a limited GF menu. I didn't ask about their kitchen procedures for a GF customer, so I can't rule out cross-contamination. Rated 4 stars because this one good dining experience was out of the ordinary.
Fairly decent GF choices which excited me. Not a good DF place. Although I requested they ensure there was no cheese on my chicken fajita plate (my husband had a fajita plate smothered with cheese) mine still had a couple of cheese slivers on it. It took too long to get the food to start off with so I didn't bother and just ate the rest of my food instead of the chicken. It's not a place we will visit again.
Great gluten free menu to choose from. Spices are a gluten issue and they have a great chipotle sauce. Get on the side. I totally recommend them. If your server is not familiar just ask for manager, not everyone is familiar with gluten :::))) they have a separate gluten menu
This isn't your standard Tex Mex restaurant. They had a printed gluten allergy menu from 2011. The list was small and did not seem to be current with their regular menu. My meal (fajitas) came with rice and beans but they didn't mention if they were safe. I didn't attempt to eat it. The place was slow for a Friday night.. which is worrisome if no one is there!
I don't like that I had to go in to ask about GF options. They don't have the GF menu on the web site, but were happy to print one out for me. The options are limited, but I almost always had the fajitas or the fajita salad before I went GF anyway. My son likes the nachos, even though he'd rather go to a burger place. The chips and salsa are safe. I grab lunch to go about once a week and it is now one of our go to places when no one wants to cook. I think some of the wait staff have figured out that my tip size is directly related to how much salsa they give me on to go orders.
they have a gf menu once they find it. they are one of the few places that will do gf fajitas! !!!! no dessert option but normally to full anyway. waiters are confused about if the cheese on their set up is gf. I have eatten it and never had a problem and I am pretty sensitive to even cross contamination.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm
This gluten free menu information is provided by El Chico Restaurants as a service to our customers. El Chico assumes no responsibility for its use. Patrons are encouraged to their own satisfaction, to consider this information in light of their individual requirements and needs.