Don't pay attention to the old reviews! We've ordered from Figaro's probably twice a month for the last 3+ years and only once has my celiac husband felt like he may have had a little bit of cross contamination. Just make sure to tell them it's an allergen issue when you order the GF pizza and they will take extra precautions (separate pan, clean cutter etc.) to make sure it's safe.
The pizza was delicious, and they were careful to avoid using the same cutters and surfaces as the regular pizzas.
customer service was ok. But they told us no precaution will be taken to prevent cross contamination.