FiRE+iCE

6 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
6 ratings

As rated by the community

4100 Lake Tahoe Blvd
South Lake Tahoe, CA 96150

Most Recent Reviews


Symptomatic Celiac
2 years ago

They were super accommodating and were willing to cook my food separately in the back and even get my items from the back instead of the buffet to prevent cross contamination, but unfortunately I somehow got glutened. Not 100% sure how - even wondering if it was somehow from my glass of Coca-Cola or something? But unfortunately wouldn’t return because something somehow had some gluten.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — Staff accommodates
  • — Knowledgeable staff
  • — No dedicated fryer
Other
  • — Outdoor seating
  • — Good for dairy-free
  • — Dinner
  • — Vegetarian options
2 years ago

They were very accommodating, cooked my food on a separate grill. No issues! Very yummy! If you’re celiac highly recommend!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
2 years ago

A good variety of choices… several gluten free sauces and they cooked my food in a clean pan in the back not the main grill to avoid contamination. It is make your own bowls but the gluten items are pretty much groups together so I was able to make a few choices. I loved their sweet chili sauce.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Other
  • — Outdoor seating
  • — Vegan options
  • — Good for dairy-free
  • — Dinner

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Collections
In 1 Public Collection

Photos


Add a photo

More Reviews


Celiac
3 years ago

Had a good dinner here. Service was a little slow. They were understaffed but still good. Food was excellent. Mongolian bowl style but I’m asymptotic so I’ll neverknow but if you can handle these types of places go for it. They cooked both my bowls in the back which made me a whole lot more comfortable. 2 sauces were clearly marked gluten free. Glad I went.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — Knowledgeable staff
  • — No dedicated fryer
Other
  • — Outdoor seating
  • — Lunch
  • — Healthy options
Symptomatic Celiac
5 years ago

Server was very helpful. Walked me through what was gf and what sauces I could have. Cooked my food in separate part of the kitchen! Excellent service and food!

Safety
Celiac
5 years ago

Very knowledgeable staff. Rosa the hostess understood my condition and reassured me that they had gluten free options and a dedicated cooking area in the back to prevent cross contamination. She was extremely helpful and would highly recommend if in the Tahoe area. Great food and excellent survive and vibe.

Safety

Reviews of this Chain

Celiac
7 months ago

called in advance to ask about protocols. was told they have a list of allergens for each item, and they can provide that to me as well as getting items from the back so that they are not contaminated by the buffett. also told me they will cook my food separately.

when i arrived that couldn’t have been further from the truth. no server seemed to be able to help me, and just pointed in the direction of a gentleman with a fancy apron who was probably kitchen manager. not sure if there was a language barrier or what, but when i told him i have a gluten allergy he said “gluten… that is egg, right?”. i was immediately off put and should have known then it wasn’t safe to eat there. he asked what specific buffet items i wanted to know were gluten free. obvious items like the raw vegetables i knew were fine, so i specified the sauces and the marinades for some of the meats, etc. nobody could provide me a list of the allergens or tell me what was in the marinade. he just advised me to get the unseasoned meats and handed me a card that denoted my allergen for when my meal was ready to be cooked. i gathered what i could (from the buffet) and they took my plate to the back to be cooked. the food came out over cooked, soggy, and flavorless (probably because there was a total of two gluten free sauces). on top of that, i got sick

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — No dedicated fryer
Gluten Intolerant
1 year ago

My family went here for a birthday celebration. This is a unique place-a buffet where you choose your food and then bring it to a huge “wok” where it gets cooked. After reading reviews, I figured all I’d be able to have would be a salad with oil and vinegar. After we were seated, I told the hostess that I had a gluten allergy . She honestly said they weren’t many choices, but that I would be able to find something. She then passed on to our server that I had a gluten allergy. The procedure is you get a ticket marked with your allergy, get a stainless steel bowl, and you choose the foods that you want cooked. There were actually quite a few choices-unmarinated chicken and steak which were on the top row so that they didn’t get contaminated by the marinated meats below them. Each item had its own serving utensil. There was also a whole section of fish that wasn’t marinated-shrimp, cod, salmon, oysters. Plenty of vegetables. There were only a couple sauces that were gluten-free, but they were clearly marked. There were also several sauces that were free of many allergens. The gf peach bourbon barbecue sauce was soo good! Once I had chosen my food, I handed it and my ticket to a person at the wok, and they took it into a separate space in the kitchen to cook, instead of taking a chance it would be contaminated by other foods that were cooking. It was then delivered to my table with my allergy ticket, and they checked to make sure I was the right person. Every staff member I spoke to was aware of the protocol and were very helpful. My server offered to bring me white rice which was perfect. I had a delicious meal and a great time with my family. Best part was I didn’t get sick. I was so surprised I was able to have a great meal, plus a yummy blood orange margarita. I felt very safe and would definitely go back

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Safety
  • — Dedicated kitchen space
  • — Knowledgeable staff
  • — No dedicated fryer
Other
  • — Vegan options
  • — Dinner
  • — Reservations recommended
  • — Good with other allergies
Wheat Allergy
1 year ago

Told them I had a gluten intolerance and they gave me a card for my food to be cooked in the back. They claimed everything is marked but it really wasn’t. She told me I couldn’t have the fried rice but could have the rice noodles. I saw the worker filling it back up after touching the other things and she packed it in with her gloved hands so I would be worried for those who can’t have cross contamination. Was a little overwhelming for me.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Celiac
2 years ago

None of the sauces are safe except marinara. Cross contamination from the bowls of food, super high risk. But they will cook your food separately not in the main grill if you ask. Friendly enough staff. Would not recommend.

Safety
Variety
Is there a gluten-free menu?
  • — No gluten-free information on the menu
Other
  • — Breakfast/Brunch
  • — Vegan options
  • — Good for dairy-free
  • — Dinner
6 years ago

Staff was very knowledgeable, my food was cooked separately in the back and everything was labeled.

More Info