I've been to dinner here twice, the first time was before covid and staff were attentive and knowledgeable. The food delicious and even offered GF options for dessert. The most recent dinner was summer of 2023, staff were stressed and clearly didn't know what was gluten really is, what ingredients contained it, and what dishes were safe. Brought me a salad with croutons even after specifically asking for no croutons. I felt sick afterward. I won't go back to this establishment.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Below Average
Food was incredible! The side I had ordered had flour in it, and the waitress came out and immediately notified me. She assisted in picking a safe option. I cannot rave enough about the food!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The first time I went it was really great. The second time I went they brought me out my chicken on a sandwich I had to send it back so they made me more but brought it out with fries which are also not gluten free.
May 22, 2019. Ate here for lunch. Excellent GF menu choices and kitchen/servers were well trained. Interestingly, our server also had Celiac's disease. She was a great resource for what was safe to eat. Highly recommend!
Yes
Yes
Gluten free options are clearly marked on the menu. Meal was delivered with mention of it being gluten free & that clean gloves and tongs were used in its preparation. This was a first for me!
Yes
The staff was very knowledgeable. Our waitress actually is a Celiac, so she explained the gluten free precautions taken by the staff. When another girl brought the food out, she reiterated that gloves and tongs had been changed and that our food had been on its own clean section on the grill, and reassured us that it was safe.
Yes
Gluten free menu available. The wait staff is knowledgeable regarding cross contamination. Bread was only offered to non-celiac diners at my table. Good food was well presented.
Yes
Great meal here, friendly waitstaff, quick service, and AMAZING ribs. Plenty of gluten-free options.
Amazing food, amazing atmosphere, amazing service. Always have great experiences here. Very good!
Yes
Limited Gf menu. Lots of salad and steaks. Meal was well cooked. Similar prices to steak house
Had the Colorado Chicken Salad. Superbly made, just the right amount of spice and flavors.
Expensive depending what you get but amazing food and excellent service! Very attentive to celiacs and they have a whole menu to choose from!
Sensitive Celiac. Ate there in February to celebrate 3 birthday’s, with a large group, on a Saturday. The manager went over the top accommodating my gluten intolerance. Very knowledgeable about gluten free. Many options. My food was amazing, as was everyone else’s. No issues. Headed back again, with same group, Sunday after church to celebrate another birthday!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Ordered filet and baked potato. Options were marked on the menu. Server was knowledgeable and said he would mark allergy in the computer. My food was brought separately from my friends who were with me. I don’t know if that was due to allergy or not. No sickness and sensitive celiac.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great experience at Firebirds in Surprise! Manager was very attentive. He talked to me before the meal was served. He delivered my meal. Staff checked in with us several times during the meal. Food was delicious, even for gluten eaters. Nice patio. A little noisy due to so much construction nearby.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Firebirds has been good with answering questions or marking the menu- haven't been contaminated here over the last few years. I usually get the Colorado Chicken Salad or filet mignon wrapped in bacon.
— Somewhat
— Some
— Average
Ordered Chicken Cobb salad. Very good and seasoning was just right. The service was very good. GF selections are marked on the menu, staff was helpful and knowledgeable. Will go back.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent