Five Guys
4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
1527 Chestnut St.
Philadelphia, PA 19102
Most Recent Reviews
Review
Told them my daughter was celiac, asked if they changed gloves and such. They told me they do, but after watching them prepare and constantly touch buns and then go back to the burgers, fries, line work. It definitely wasn’t the safest.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
since theu do not fry anything but french fries in their oil, its safe to order the fries !
Review
Awesome!!!! We happened to be in the City and decided to eat here since the one closer to our house has been decent and we've never gotten sick due to cross contamination. This location was even better! They quickly informed everyone of the allergies related to the order and they designated one person to handle start to fiinish. he changed gloves, cleaned the surfaces, then changed the gloves again. They packaged the bugers so the cheese didn't stick to the aluminum foil cover. They've raised my expectations going forward.
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More Reviews
Review
Great burgers and gluten free fries (for those that couldn't figure it out, just look on their website). My only complaint is that they don't have plates. It would make eating a bunless burger a million times easier.
Reviews of this Chain
Review
I've eaten here several times and never had a problem. This Branch consistently makes my food separately and make sure that it is handled properly.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Great! I called ahead to ask about GF options and was told the whole restaurant is GF except buns. Yes you can bring your own. No they will not toast or assemble your burger with your GF buns. When we arrived and I said the word “Celiac”, the manager told each worker to change their gloves. They were very nice and clearly knew what they were doing .
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers online ordering
Review
Ordered a lettuce wrapped burger with bacon, Cajun fries a chocolate milkshake and a strawberry milkshake.
In the past we have not had issues.... But we were glutened this time. Don't take the chance.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
In general Five Guys is great with allergies, but check your bag before you leave. The cashier today was new and didn't realize he needed to check "gluten allergy," he only put "separate bag," so they accidentally served it with the bread. But they were very happy to remake it when we pointed it out.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
More Info