Five Guys

4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1527 Chestnut St.
Philadelphia, PA 19102

Most Recent Reviews


Overall Rating

Review


Told them my daughter was celiac, asked if they changed gloves and such. They told me they do, but after watching them prepare and constantly touch buns and then go back to the burgers, fries, line work. It definitely wasn’t the safest.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Celiac

Overall Rating

Review


since theu do not fry anything but french fries in their oil, its safe to order the fries !

Updated 7 years ago read full review

Overall Rating

Review


Awesome!!!! We happened to be in the City and decided to eat here since the one closer to our house has been decent and we've never gotten sick due to cross contamination. This location was even better! They quickly informed everyone of the allergies related to the order and they designated one person to handle start to fiinish. he changed gloves, cleaned the surfaces, then changed the gloves again. They packaged the bugers so the cheese didn't stick to the aluminum foil cover. They've raised my expectations going forward.

Celiac friendly?

Yes

Updated 10 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Overall Rating

Review


Great burgers and gluten free fries (for those that couldn't figure it out, just look on their website). My only complaint is that they don't have plates. It would make eating a bunless burger a million times easier.

Updated 11 years ago read full review

Reviews of this Chain

Overall Rating

Review


I've eaten here several times and never had a problem. This Branch consistently makes my food separately and make sure that it is handled properly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Great! I called ahead to ask about GF options and was told the whole restaurant is GF except buns. Yes you can bring your own. No they will not toast or assemble your burger with your GF buns. When we arrived and I said the word “Celiac”, the manager told each worker to change their gloves. They were very nice and clearly knew what they were doing .

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Celiac

Overall Rating

Review


Ordered a lettuce wrapped burger with bacon, Cajun fries a chocolate milkshake and a strawberry milkshake.

In the past we have not had issues.... But we were glutened this time. Don't take the chance.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


In general Five Guys is great with allergies, but check your bag before you leave. The cashier today was new and didn't realize he needed to check "gluten allergy," he only put "separate bag," so they accidentally served it with the bread. But they were very happy to remake it when we pointed it out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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