Five Guys

They acknowledge on the order you have an allergy and will make everything in a separate area for you. DONT order a milkshake though because I got sick from contamination.

Please look at my letter response from the company regarding a request for gluten free buns. This can be found on the Highpoint Blvd location in Harrisburg, PA. I eat at this location, and want to say kudos to the staff for always providing superb customer service, and being super attentive to our gluten free allergies. Blessings to you and enjoy your next burger and fries!

Very cooperative about preventing cross contamination during food prep.

Everything on the menu is GF except for the bun. Never had a problem with their fries.

I was there last June and got glutened by their fries 😕

I go here for burgers. Just get it wrapped in lettuce. The fries are amazing too and GF. They always cater to allergies.

As a celiac, I get a cheeseburger on a lettuce bun, and their fries. Staff always asks if I need special preparation with new gloves, etc which I find comforting. Have never been glutened after eating here.

Good for a fast food burger and fries. They are careful about cross-contamination.

This is one of the better five guys I've been to. The shift manager reminds employees to change gloves and not touch other orders until mine was completed. I never usually have a problem but another location closer to the strip gave me a lettuce wrap with bun crumbs all over it (they fixed it and were nice about it, but I had to explain CC to them). I usually order a burger with lettuce wrap and Cajun fries. Love that five guys is always available as a safe option when travelling

Staff is knowledgeable. Fries are only thing fried. The staff is always nice and the food is always hot and never have had any symptoms following.

The staff was knowledgeable, restaurant was clean and they had great communication about my daughter’s celiac disease. We told them she had a Gluten allergy and she has eaten successfully here twice now!

This location asks allergy or dietary when you order a lettuce wrap or bowl (without bun) for your burger. One person prepared my burger bowl start to finish without touching anything else. (They also changed their gloves before starting.) My husband was with me who eats gluten. They put his burger in a separate bag from mine. We also got a large fry to share and they put those in a separate bag too so his burger would not contaminate them. (Five Guys only fries fries, so there is no cross contamination in the fryer which is a nice treat!) I was very impressed with their food handling and my lunch was delicious!

When asking for a burger wrapped in lettuce they ask you if it’s preference or allergy. They sanitize the counter, change gloves, put your meal in separate bag, and hold the bag until you pick it up to ensure no cross contamination occurs. Has been great every time. I don’t know why, but it’s so nice to be able to just say yes when they ask if it’s an allergy and they make it celiac safe rather than having to explain celiac to someone.

The staff was so wonderful!! They changed gloves and asked if it was an allergie or just diet!!

Be sure to tell them you are allergic to gluten and they take the appropriate precautions

My husband has celiac disease and when we ordered they immediately notified the staff that he had it. One cook said they'd handle our order, we watched her change her gloves and take every precaution not to cross contaminate. I would definitely recommend 5 guys. They take celiac serious. My husband didn't get sick at all.

No gluten free buns but they do have lettuce wrapped buns and burger bowls. Fries are GF and when i ordered they marked it as an allergen which means they used a separate grill and changed their gloves.

UPDATE: I have returned here numerous times and ordered lettuce wrapped little bacon burger w/tomatoes, pickles, mushrooms and green bell peppers. Haven't ordered fries due to nut allergen, and I have not gotten sick at all. They are very aware of how to prepare gluten-free orders at this location. Told the cashier I can't eat gluten, and my meal needs to be prepared with safe handling. She told me she never heard of this allergen and asked her manager who happened to be nearby. The manager was knowledgeable and told me who will be preparing my meal. The cook changed her gloves as the cashier took my order. I ordered a lettuce wrapped little burger and little fries. Since I'm also dairy-free and nut-free, I really wanted fries and I know they use peanut oil to cook their fries, I won't order the fries again eventhough they were fresh and soooooo good. The only reaction I did notice, I was a little bloated after the meal which I know was the peanut oil. Overall I felt fine.

Easy to order a burger as a “bowl” or in lettuce wrap. Their French fries are safe even for celiac since they don’t have any other wheat products on their menu that get fried.... so 100% dedicated fryer. They keep the burger and bread areas separate but if you’re celiac I’d specify they change gloves and are careful. Peanut allergies be warned though!!! They have peanuts to snack on and use peanut oil for frying.

They have gluten free options. They are hot dogs with no bun in a bowl and a Burger with no bun. They fries are 100 percent gluten free. The only thing they cook in there fryer is the French fries. When I place my order I say I have a gluten allergy. So I will get the bacon dog or bacon cheeseburger no bun in the bowl. On the side catchup, mustard,mayo, pickles and jalapeño peppers. Little fry and a large drink :)

They changed their gloves and used a separate station to make my lettuce wrapped burger

Very knowledgeable about gluten free/celiac. Dedicated fryer. Hamburger buns are grilled on a separate grill from hamburger patties, so cross contamination is not an issue. They offer lettuce wrap burgers, and the lettuce was fresh and crisp!

Just walked out of Five Guys after they told us nothing was gluten free 😖

The Five Guys near us didn’t have anything gluten free, and they couldn’t offer anything

When you order a burger specify a bowl or a lettuce wrap with a gluten allergy. The fries are safe too. I love eating here.

Very accommodating to gluten free with a bunless burger in a box or wrapped in lettuce. Don’t forget to ask for extra bacon! Love the fries!

Cashier very helpful and when I told her celiac she said without hesitation "right I've got it"...I watched them clean and prep the counter by lining it with several layers of foil, open new lettuce to make my wrap and take out some condiments that were in smaller containers from the fridge in single serve ketchup containers. The even bagged my order separate from my non allergy family members order. I felt comfortable with their response and did not get sick.

Never been there but its really good and the reviews look good

Great burgers, staff take your orders and then one person stays with it right to the end to ensure your safety, haven’t been sick yet. Just across from the cinema. The burger comes wrapped in lettuce and really well wrapped too, so it doesn’t get super messy. The Large fries are HUGE. Easily the best fast food burger type restaurant I’ve eaten at in Qatar so far

They are not gluten free unless you want a hamburger on lettuce. They do not have a separate fryer.

Had a burger on lettuce with a few toppings, it was tasty. Fries are also gluten-free and really good. Staff here are super nice and helpful in general and they were careful to avoid any cross-contamination ( changed gloves, made it clear to everyone on the line that the order was gf etc) they were great! The missing star is for not yet having a gf bun option, but the lettuce wrap was substantial ( plenty of lettuce ).

They change gloves upon request and the fries are separate so can be eaten! I haven’t had any issues eating here

Their staff is well trained. I've eaten their several times and not gotten sick. It would be nice if they had gluten free buns but the lettuce wrapped burger is still really good and the fries are safe!

Five guys is always a safe option with burger on a lettuce bowl. Watched them wash hands and change gloves - only fries are cooked in peanut oil so enjoy them!

I do wish they had a gluten free bun option, but this is the only lettuce wrap burger I will eat. Still very flavorful. It’s a lot of lettuce, but it keeps everything neat (as neat as possible anyway).

I can't say enough good things about the allergy awareness of the staff. Most pleasantvdining experience I've ever had. Very knowledgeable of celiac and other food allergies/intolerance. Their cross contamination prevention was amazing, called out to other staff in communicating about taking care of the "allergy" order and never missed a beat in changing their gloves. And only non-breaded potatoe items "fries" are fried in their refined peanut oil.

Dedicated fryer for fries and lettuce wrapped burgers.

Have two kids with celiac. They seem very knowledgeable and we have never had any issues. We order the hamburger bowl and take in our own bun.

I love Five Guys. I like their burgers and fries more than In-n-Out as they are both more substantial and allow for more customization on the burgers.

I went here for lunch today and watched the person making my order change her gloves *twice* throughout the process. She was so careful to keep my order in a separate area and change her gloves before touching my food.

Although they don’t have g.f buns. They use lettuce as a substitute, so you can eat a really healthy g.f burger! I addition you can order fries without problems.

Have had fries here a few times with no issues. And super yummy!!

Staff was knowledgeable and changed gloves to prevent cross-contamination. I would recommend

They know about cross contamination and glove changes. If i went again I’d get a burger and not the lettuce wrap. I watched as she pulled the lettuce out. Set it on the counter pulled the pieces off and returned it to the bucket. I watched the rest of the process which was good. So with out the lettuce I’m sure i would have been fine.

Pristine fries. Food is kept separate from glutinous items if you make the cooks aware you are celiac.

Due to Celiac I don’t eat out much. My husband stopped by this location to surprise me with dinner. I’m very happy to hear that the workers changed their gloves, wiped down everything and even changed out the lettuce for my burger. I did not get sick and got to enjoy the fries over filling the bag!! Will be back, ty.

No gluten free! They said they could do a burger as a lettuce wrap.

Staff did not have a clue, said the fries were not gluten free.

Burgers are 100% beef with no fillers. Fries are potato only - no coating. Nothing but fries cooked in the fryer. You can get your burger in a "bowl" without the bun and server/kitchen were very conscientious and inquired if my requests were for an "allergy" and they were careful.

Big fan of Five Guys because they have a gluten free fryer (they don't make any fried items with gluten) and their fries are deliciously fresh. I've been asked if I had any food allergies here before I could declare my celiac and I feel good about their kitchen handling. Burgers are gluten free as a lettuce wrap, a little drippy here but worth it. Great food!

Maybe ok with the lettuce wrapped burger. They changed gloves & were careful but I would recommend not eating the fries. They don’t fry anything but potatoes but they don’t change gloves between handling burgers & the fries. They build regular burgers & then grab handfuls of fries to drop in the fryer. I had a mild reaction.

My niece and myself have celiac and I stressed how important it was to the employees of our “gluten allergy “ and then we both ended up extremely sick. We never go back

I have celiac and ordered a lettuce burger and small fries. Told them about my allergy and they were super nice about changing gloves and making sure there was no CC. Will definitely be returning more!

Five Guys is always a good back up. No buns but they only fry fries in their fryer and you can get burger or Hot Dog in a bowl or lettuce wrap.