Five Guys
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March 03, 2016I asked the girl taking my order if the milkshakes were gluten free. She didn't know. Either did her coworker who told me "no, they have egg in them." Then I asked if their fries were gluten free and I was told "no, they fried in peanut oil." We left with nothing. Employees are not trained at this location.
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August 03, 2015Staff was knowledgeable about cross contamination. No GF buns, but burger can be served in a container or wrapped in lettuce. Our son loved it and had the fries.
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April 07, 2013
Knowledgable and courteous staff. Had 2 burgers with pickle, fried onions and french fries! They are aware of cross contamination and took extra precaution with our meals. It was wonderful!!
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July 03, 2012
Manager made my burger (no bun) himself. Cleaned area, new gloves etc. Great service at a busy location.
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September 19, 2017
1051 South 750 East, Orem, UT 84097
They do NOT have buns. They do NOT have fries. They do NOT change their gloves. She tried to sell me fries even after saying gf burger, so I'm glad I asked if those were gluten free. No one seemed to care. You can get lettuce-wrapped.
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September 18, 2017
1603 N. High Street, Columbus, OH 43201
Bring in your own gluten free bun. They'll toast it for you on foil and change their gloves. They have FRIES that are not contaminated with gluten !!!!! I love this place. They're so sweet !
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September 16, 20174234 Veterans Memorial Dr, Batavia, NY 14020
Eat here at your own risk or watch them like a hawk. I was assured when I gave my order that all necessary precautions wd be made. I watch in horror as a worker pokes at the fillings in my wrap after she's slid & pounded her fists on the surface where all the unwrapped burgers are lined-up & where my gf lettuce wrap are sitting. Then, she grabs it & carefully wraps it. Yes, she had changed her gloves prior but... how many crumbs did she pick-up aft?! The only redeeming quality of this experience was the professional way in which the manager handled the situation. Fries were also over done & just warm.
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September 16, 2017
3300 16th St SW, Minot, ND 58701
Great burgers (sans bun) and fries for a GF meal. Bring your appetite the portions are big. The atmosphere is classic burger joint and the music is unique. From Jonny Cash to U2 they play it all. Awesome!!!
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September 15, 2017
820 E Broadway St, Missoula, Mt 59802
I've always had great luck eating here. They have a solid protocol and I feel safe eating my bunless burger and fries.
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September 15, 2017
1207 Washington St, Hanover, MA 02339
The person who helped me was knowledgeable about celiac. They served the burger in a paper basket.
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September 15, 2017
1001 West Interstate Avenue, Bismarck, ND 58503
I was thrilled to find their fries that my daughter can eat. Only potatoes with salt fried in 100% peanut oil with no shared fryer. I ordered her hot dog with no bun due to allergy and it came in its own bag and little tinfoil container.
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September 14, 2017
2223 N Lorraine St, Hutchinson, KS 67502
A delicious lettuce wrapped burger and fries with no cross contamination! update: they are now closed
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September 08, 2017
3090 44th Street Southwest, Grandville, MI 49418
Nope... no gluten free buns available here! They offered bunless, but no gf buns here. :-(
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September 07, 20171909 Whiskey Rd, Aiken, SC 29803
Two visits here- one time I had to keep an eye on staff and remind them of my needs, second time different staff they were fabulous. Five Guys in general never gives me issues, they change gloves, lettuce bun is delicious and they are generally knowledgeable. Plus you can watch them.
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September 06, 2017
1146 East Fort Union Blvd., Midvale, UT 84047
Got gluten cross contamination today!
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September 06, 2017
6000 N Terminal Parkway, Atlanta, GA 30320
As always, five guys rises to the top. No bun with allergy option. Vegetarian? No sweat. I got a really nice grilled veg sandwich... Which is actually grilled veg in a container. Fries get their own fries. Love it.
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September 06, 2017
3305 W. Central Avenue, Toledo, OH 43606
They have a very well trained staff that knows exactly what to do to avoid cross contamination.
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September 03, 2017
993 Fir St, Sherwood Park, AB T8A 4M2, Canada T8A 4M2
They do a really good job of keeping your GF food separate and changing gloves. It's also really nice that you can watch the kitchen prepare your food if you have any concerns. Only down side is that sometimes when they bag up the fries they occasionally place them in with my partners gluten meal and not the GF bag, so I would mention that the fries are supposed to go with the GF meal when you order.
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September 03, 2017
420 Westport Ave, Norwalk, CT 06851
No issues from eating bunless hamburgers or fries here. They are very careful.
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September 03, 2017
6401 Coastal Highway, Ocean City, MD 21842
Guy taking our order was knowledgeable about Celiacs. We had our burgers in lettuce wraps and they looked beautiful! Delish!
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September 02, 2017
623 East Main Street, Kent, OH 44240
I haven't had an issue, just make sure you stress that you need everything gf and watch carefully. They have always been very helpful and careful when making my food.
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September 01, 2017
6022 Winthrop Town Centre Avenue, Riverview, FL 33578
This location seems to be really aware of following correct procedures to avoid cross contamination, staff are good about asking if celiac or allergic if you order a lettuce wrap/tray, and they do wrap the lettuce burgers nicely.
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September 01, 2017
600 North Greenbush Road, Rensselaer, NY 12144
Could get a sandwich wrapped in a lettuce leaf or would put sandwich insides into a bowl!
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September 01, 20174300 W. Waco Drive, Bldg B, Ste C, Waco, TX 76710
They can make a lettuce wrap out of any of their burgers, BLT and veggie sandwich. Their fries are fried in peanut oil and they do not understand gluten free- no glove changing or contamination free area. Heck I even ordered a bun free sandwich once and got a bun and blank stare from the server when I asked why. Eat at your own risk I've had good and bad experiences here I'm gluten free due to IBS and my last meal there gave me issues.
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August 29, 2017
140 Kingston Road East, Ajax, ON, Canada L1Z 1E5
they had no problem with putting the burger in a lettuce wrap. They don't serve deep fried breaded items so it was fine for me. with the fries. Just would like to know about the sauces.
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August 27, 2017
3792 Creekshire Ct., Winston Salem, NC 27103
Has always been a reliable place to have a good lettuce wrap burger and fries!
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August 26, 2017
1803 Village West Pkwy M135, Kansas City, KS 66111
I have been to this location at least a dozen times. I have had one visit with a bad reaction. I always order the same: bun less burger in bowl, fries, and vanilla shake. The staff is always willing to change gloves and take extra care when preparing my meal.
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August 24, 2017
2990 Commercial St SE, Salem, OR 97302
Great service and very knowledgeable but no gf buns sadly
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August 18, 2017
2134 Polaris Parkway, Columbus, OH 43240
They are amazing as long as you know how to order your meal! You can get your sandwich in a bowl or a lettuce wrap. They always ask if it is for an allergy or preference- now if only we could get some dairy free cheese!
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August 13, 2017
720 White Horse Pike, Absecon, NJ 08201
Fries and burgers with out the bun and most employees are knowledgeable about cc
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August 12, 2017
2689 Gulf to Bay Blvd, Clearwater, FL 33764
Only fries are gluten free no buns for a sandwich. Employees are not educated 2 of them had no clue about food allergies.
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August 11, 2017
8249 W Ridgewood Dr, Parma, OH 44129
I watched a cook arrange burger buns on the flattop, then -- WITHOUT CHANGING HIS GLOVES -- walk over to the friers, lift a basket, break a French fry to test its doneness, put the broken fry back into the basket, and put the basket back down into the oil. I asked if that was normal. He said that they aren't required to change gloves to check the fries. These French fries are GLUTEN CONTAMINATED.
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August 10, 2017
9330 76th St, Pleasant Prairie, WI 53158
Designated fryers, no buns, will wrap in lettuce.
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August 08, 2017
20002 Route #19, Cranberry Township, PA 16066
We usually have pretty good luck with Five Guys but yesterday was an exception. Both me and my five year old got sick after eating there. I called later and reported it to the manager so hopefully he will educate his employees on how to eliminate cross contamination. I should have watched them the entire time my food was being prepared.
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August 07, 2017
1442 Pleasant Valley Rd, Manchester, CT 06042
Great educated staff!!! Had my burger lettuce wrapped and they made it for me on a clean grill. They are very good if you have celiac.
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August 05, 2017
1384 W Main St, Gaylord, MI 49735
Dedicated French fry fryer. No GF buns but had it served in a bowl separate from the rest of my families order. A huge plus is you can watch the people make the food and watch them change their gloves after touching other hamburger buns.
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August 05, 2017
1991 Sproul Road, Broomall, PA 19008
No GF rolls. You can have your (greasy) burger in a lettuce wrap or in a tin. The burger prob would be good w a roll to absorb the grease, but is just greasy on its own.
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August 04, 2017
1301 W. Bakerview Road, Bellingham, WA 98226
My daughter is very sensitive and these guys have taken great care of her. They prepare the food out in the open so we are able to police them. Every once in a while we observe potential cross contamination, but they are always apologetic and make her a new burger. This is one of our go to places.
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August 01, 2017
1329 Eglin Street #100, Rapid City, SD 57701
our son has Celiac. Staff were knowledgeable and took great care to use allergy precautions to prepare his food. No GF buns available. Fryer is dedicated to fries only and GF. our son is very sensitive and did not get sick. The food was really good too. I must add that if you have peanut allergies stay away.
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July 31, 2017
1326 Central Ave, Charlotte, NC 28205
Let them know you've got an allergy and they're very accommodating. Nicest Five Guys we have been to. We keep it simple & they get ingredients from the back to limit cross contamination.
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July 31, 2017
9749 Northlake Centre Parkway, Suite E, Charlotte, NC 28216
We are very kind when it comes to asking folks to accommodate our allergy. We decided to not return to this location due to the rudeness of an employee - and we've never had to do this to any other restaurant. We finally spoke to a manager who was apologetic and asked that we always ask for him when we return but it shouldn't have come to that.
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July 31, 2017
1329 Eglin Street #100, Rapid City, SD 57701
separate foil dish for burgers and hotdogs, and a dedicated fryer. I'm in!!!
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July 31, 2017
10495 US 49, Gulfport, MS 39503
Staff will make either a lettuce wrap burger or place the burger in a bowl. they are always very attentive to gluten-free requests and change gloves and wash utensils.
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July 30, 2017
703 Route 9, Fishkill, NY 12524
Everyone is very aware of gluten cross contamination. They happily make a lettuce wrapped cheeseburger using a separate area to wrap.
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July 30, 2017
8231 Calumet Ave, Munster, IN 46321
They went out of their way to make sure no cross contamination, and they were super friendly and understanding. This is my favorite five guys location because of the excellent customer service. Good lettuce wrapped burger and fries
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July 30, 2017
4120 Main At North Hills St, Raleigh, NC 27609
Fries are gluten free, but are always soggy. Burgers, eh... No Bad Daddies...
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July 27, 2017
28 Liberty Lane, Williamsport, PA 17701
It wasn't there. We drove 10 minutes looking and found some grass
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July 26, 2017
124 Stuart Road Northeast, Cleveland, TN 37312
Twice visited & ordered hamburger in bowl. Fry guy didn't change his gloves aft handling my family's burgers. Manager was quick to apologize & they fried up a new batch for me. They r trying though. Dedicated fryer so I always enjoy their fries.
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July 23, 2017
1191 SW Wanamaker Rd, Topeka, KS 66604
Dedicated fryer is a big plus! Burgers are good, but you have to order without the bun. They do change gloves as well.
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July 22, 2017
3021 Mallory Lane, Suite 130, Franklin, TN 37067
can't go wrong here. Love their fries.
Gluten-Free Features
- Burgers
- Fries
Categories
- Fast Food
- Kid Friendly
- Late Night
- Lunch
| Monday | 8 am - 10 pm |
| Tuesday | 8 am - 10 pm |
| Wednesday | 8 am - 10 pm |
| Thursday | 8 am - 10 pm |
| Friday | 8 am - 12 am |
| Saturday | 12 am - 4 am, 8 am - 12 am |
| Sunday | 12 am - 4 am, 8 am - 10 pm |
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