Five Guys

Eaten there twice, once in house and once as take out. Mentioned my “allergy” and got a lettuce bun with my burger. I am extremely sensitive and felt perfectly fine after both meals.

Celiac friendly?

Yes

So-so. Order taker has horrible but cook on the grill was awesome when I asked him if he could switch gloves for my daughters meal. Food was good - esp the fries. Bunless burger and fries are the only option for celiac.

Celiac friendly?

Yes

Excellent best fries ever 5

Celiac friendly?

Yes

Once I asked about gluten free items, the cashier asked if it’s for a gluten allergy. He immediately informed the kitchen and reminded them to change gloves. I got my burger in a lettuce wrap. I was handed my burger in a separate bag. The worker made sure I knew which bag was for the allergy. All staff seemed well informed about allergies and were proactive in taking precautions. Felt very safe.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

I had a really good experience. They were very careful about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Definite cross contamination even though I tried to order it gluten free. Went to the museum after, constant stomach aches.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Every time I have eaten at Five Guys I have always had problems. Stinks too cause it looks good but for some reason I get too much cross containmination

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I had a good experience here and did not get sick. They were very aware of what needed to be done to take precautions for cross contamination. I ordered a burger without a bun and fries. I will return but I would love if they sold a gluten free bun option!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout

Frequent diner to this Five Guys location and has always been okay! Celiac friendly. Employees are knowledgeable about gluten free and cross contamination. You can watch the employees clean the food preparation area and prepare your meal. I always stress the importance of not cross contaminating and they understand. Love the fries, only fries go in the fryer. I don’t do the shakes because they have gluten in the Oreo shake. No GF buns available but I do the hamburgers or hotdogs wrapped in lettuce. Very thankful to have this restaurant to go to!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers online ordering

I have only ever ordered fries. They mark it as an allergy, change gloves, and have a dedicated frier. Love stopping in here for some fries.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I asked if they could accommodate me due to celiac. Was told I can get it wrapped in lettuce or just no bun. Only fries are cooked in the fryer. The guy who took my order shouted...”gluten/wheat allergy! Change gloves and make on safe clean area!”

I was amazed! Just traveling through the Pittsburgh area and was so happy to have gone here!!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering
• Offers outdoor seating

I had a reaction with my lettuce wrapped bacon cheeseburger about a week ago. I don’t usually have a problem there. Probably cross contamination. It was an on-line contact free delivery in their parking lot. My suggestion is to emphasize that your order involves an allergy.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

No bun but can get lettuce wrapped or in a bowl. Still very delicious and the only thing in their fryers are french fries. They use peanut oil and have loose peanuts. Never had an issue here. They call out there's an allergy and most times the person who takes your order, makes it. In the few times when they don't, you can see where your order is at in the line when you see the gloves change!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

Always change gloves and prepare away from where the buns are !

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery

Fries may have a separate fryer but the burgers even without a bun still are cross contaminated from the grill.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Fries are GF (Dedicated fryer) and burgers without the bun. You can get your burger wrapped in lettuce.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I've eaten at Five Guy's for years all over the country. They are usually very careful and let the staff know when there's an allergy, but this crew was clueless! I asked multiple times for the cashier to let the kitchen staff know about the allergy, then had to watch them closely while they made it. Several times we had to tell different staff to move the lettuce wrap away from the buns and to not touch it with their gloves that they've already used on buns. The fries are the only thing in their fryers, so at least they are always GF!

Celiac friendly?

No

This restaurant is celiac friendly

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ordered it. Asked to change gloves and have a safe space to work but didn’t do any of that. This location isn’t a safe place for celiacs

Celiac friendly?

No

I have ordered twice from here without issue. Each time I ordered, the staff was careful to note "gluten allergy" on my order and change their gloves. Be sure to order the lettuce wrapped burger instead of a bun. The staff also repeats back your order in detail so you can catch if something is off. I also saw that the burgers and buns are cooked/heated on seperate areas of the grill. The only items cooked in the fryers are the fries, so it is a dedicated fryer by default. To be dairy-free, just order the plain patty without cheese. I am pleased with this location.

Celiac friendly?

Yes

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

First off, I had no reaction, so I’m grateful. But, they definitely could have used more precautions while handling my food. The same gloves were used to wrap up glutinous burgers and my gluten free bowl and fries. I was pretty nervous while eating, so I probably wouldn’t go back.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

grate for for glute free people

Celiac friendly?

Yes

After already having a very poor experience at a nearby drive thru listed as celiac friendly, I read the raving reviews about 5 guys and their gluten free options. I cancelled my order and rushed to five guys because I was so excited for a burger in a lettuce wrap and fries (I swear they are like gold to a Celiac). I walked in and asked the man who addressed me about their amazing gluten free menu and he tells me that not only do theu not have a gluten free menu, but that they dont even ANY gluten free options.

Celiac friendly?

No

Great service! I ordered the bacon cheeseburger in a lettuce wrap with fries and it was very good. Right after I placed the order, the cashier announced my allergy and order to the rest of the staff. I then saw them all change gloves and clean their prep areas.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Fries are always GF, fried in peanut oil. Order a lettuce wrap or bowl (say no bun and they ask if it is an allergy or a preference). Last time I was there the cook asked me this and then explained to a new employee how to change his gloves and take the necessary precautions. Very nice of them!

Celiac friendly?

Yes

Manager asked it it was an allergy and personally saw to the preparation of my meal. My lettuce wrap burger came in a separate bag. I felt confident that they knew how to deal with my allergy.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good with other allergies
• Offers outdoor seating

I have celiac disease. This is the first location I have had an issue with. Our receipt even states "allergy". As usual I order cajun fries and a lettuce wrapped burger. Previously (before COVID, a couple years ago) we noticed that they didn't change their gloves and had to ask them to restart the order. So, I guess this location does not take Celiac or an allergy seriously!! Please be aware!!! We have had good luck with numerous other Five Guys locations.

Manager didn't seem to know what celiac was. Therefore, I didn't feel like I had a productive conversation when asking about separate fryers/cooking surfaces. My daughter was able to eat the fries since they are the only thing prepared in the fryer. One employee told me there is a gluten free bun, but the manager said there isn't.

Celiac friendly?

No

This location has always taken good care of me...announcing to the workers that mine is an allergy order and changing gloves and keeping my order separate from the rest of my party.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I asked for gluten free/ lettuce wrapped burger and they put my burger in a bowl and wrapped a bun on the side. I asked the lady if it was gluten free and she insisted the bun was on the side. Big sad

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

They will make any burger gluten free with either a lettuce bun or in a burger bowl. They only fry potatoes in the friers so the fries are GF. This is the best place in town for a great burger and fries!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have celiacs, this is pretty much the only place i can eat at without getting sick. gloves changed, cleaned and covered surfaces for “gluten allergy” as they call it, and the fries have no cross contamination either! i can see every move they make so i know that my food wasn’t cross contaminated.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Offers outdoor seating

Staff is super accommodating. Asked for my burger without a bun and asked if it was a preference or allergy. When I said allergy everyone changed gloves and cleaned all the surfaces down. One employee even reminded a newer employee not to touch any buns or he would have to change his gloves again. Gave me my food in a separate bag from my husbands regular burger.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

Such great customer service and friendly people, whether in person or over the phone. I barely have to say anything when I ask them to change their gloves when making my lettuce-wrapped burger - they immediately ask if it is for a gluten allergy. Plus, they are obviously delicious lol. Never had a reaction as far as I'm aware. It's a regular joint for me!

Celiac friendly?

Yes

I've eaten here at least a dozen times, and never been glutened. Just be sure to tell them you have an allergy.

Celiac friendly?

Yes

This Five Guys restaurant is celiac safe and I personally got no reaction to the gluten free burger that they offered as a person with celiac disease. The food was great and they took precautions to make sure I was completely safe. Thank you Five Guys!

Celiac friendly?

Yes

Very knowledgeable staff!!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

No gluten free buns but can have lettuce wrap or no bun. Burgers are delicious fries even better! Dedicated fryer for fries

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

As with all Five Guys, the Fries are GF and so are the burgers (except for the bun). I believe most (maybe all) of the toppings are GF but personally I stick with only the ones I believe have less risk of CC. On the note of CC, I don’t consider all Five Guys locations safe for me. Bun crumbs can be notoriously dangerous and all it takes is one person to CC everything. The safety of a place like this is very much dependent on the staff. Because of that, I tend to avoid them except when I’m out options. This one I ended up going to because I get out of work late and it’s the only thing open at 9:45pm with any GF food. I found that the staff at this location are particularly understanding and caring. The kitchen is always kept very clean and organized (at least it is that late :). I appreciate having a late night option and I appreciate their diligence for my safety even more.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

They were really good about looking up what was gluten free. They changed gloves and went out of their way to help me. I really wish their fries were gluten free. I miss them. The bunless burger was good.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

This location is not very good in Service at all. Uninterested answeres no ideas for solving this issue. Was totally ok, that I went out without any Burger or ordering. Never ever I will try this Location again!!!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Delicious Burgers and fries! I would give it 5 stars if they had a gluten free bun. They are super kind and catered all my needs

Celiac friendly?

Yes

They change gloves and are extremely careful and helpful with ordering. I am new to celiac disease but very impressed with their procedures.

You can get the burger in a bowl and fries are gluten free as well as some shakes.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wish they had gluten free buns, but the fries are delicious and safe, and the burgers are great on a lettuce wrap. They seemTo always change gloves for my order, and take allergy precautions.

Changed gloves, wrapped burger in lettuce, dedicated fryer for fries. I did not get sick and it tasted great!

Good food, was hesitant at first but didn’t get sick. Happy overall

Staff made it seem like it wasn’t a big deal which was nice

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

The drier is only used for fries. They take celiac/allergy requests seriously. Items are prepared and bagged separately.

All burgers can be ordered wrapped in lettuce or in a container. There are lots of topping options available.

Great customer service.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout
• Good with other allergies
• Offers online ordering

They don’t have a GF bun but I prefer lettuce wrapped burgers anyways! Staff were very knowledgeable regarding the difference between choosing to eat GF and actually having an allergy to gluten like myself (celiac). I feel safe eating here and have never gotten sick!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lettuce wrapped hamburger and fries are always good. I just ask them to change gloves, and have not had any problems.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lettuce wrap or no bun is an option when ordering. Staff changes gloves frequently and will change if asked/notified of a food allergy. Only plain potatoes go into the fryer = dedicated and safe for celiac’s. The Cajun fry seasoning is also safe. Shakes are safe (with the exception of 1 or 2 flavors and toppings- refer to your local five guys website’s nutrition info).

Almost all, If not all, burger toppings are safe. Fries are safe in a dedicated fryer. Most milkshakes are safe. This is a very easy place to order at, and there’s a lot of variety (versus other establishments where GF is a very small and limited menu)

Food is ready quickly and fries are always fresh

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

What is the point of asking me if it is for an allergy but continuously touching buns then the drawer with the meat in it and not changing gloves in between or having a espérate meat spot for GF. I have eaten at a lot of 5Guys and this is the most careless one ever. And don’t complain out loud in a small space about having to change your gloves it is tacky! And handling my lettuce wrap and changing gloves after makes no sense.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent