Five Guys

2 recent ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Popular gluten-free menu items: Fries, Hot Dogs

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1881 Monroe Ave
Rochester, NY 14618

Most Recent Reviews


Celiac

Overall Rating

Review


Great place to get a hot dog fries and a milkshake , they mark the order with allergy and take precautions seriously , a place I frequent often as a celiac !

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Symptomatic Celiac

Overall Rating

Review


They don’t sell other fried foods, the fries are safe/gluten free and they understand allergies verse preferences. I am a celiac and have never gotten sick at the two local five guys locations near my house.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Every time I have eaten at Five Guys I have always had problems. Stinks too cause it looks good but for some reason I get too much cross containmination

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

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More Reviews


Overall Rating

Review


The staff is clueless when it's busy! Screwed up my order and cross contaminated it, watched them do it and waited until they were ready to serve me to call them out on it and the lady tried to just take it off the bun and give me it on a bed of lettuce...never again

Updated 6 years ago read full review

Overall Rating

Review


Great food and some really nice people! When I asked for the lettuce bun the girl asked if it was for an allergy. Then she hollered it back to the kitchen folks. They were very careful the whole time.

Updated 7 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Simple but they really do understand it. Can't get enough of it! No Buns but lettuce wraps make up for it.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


A very nice staff, changed gloves upon request

Updated 11 years ago read full review

Overall Rating

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I told him I had a “gluten allergy” he yelled out to everyone to have it cooked separately and even bagged it separately from everyone else’s order

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


When we need a burger, we go here. A LOT. They don’t have GF buns but they’ll make any burger in a bowl, and they don’t use their fryers for anything other than French fries so no worries about cross contamination. Our Celiac kid loves it, hasn’t gotten sick from eating here even once.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Only went to order fries. Fryer is only for fries and they are so good. No reaction.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They only put fries in the fryer, so it's safe!

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer
Gluten Intolerant

Overall Rating

Review


The food tasted good, did not have gluten free buns like other five guys locations I’ve been to but had the option of a bowl or a lettuce wrap for the burger. As always the fries are delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info