Five Guys

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1278 New York 300
Newburgh, NY 12550
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


Never been sick here. The GM José always makes sure the staff is educated on the procedure for allergy to gluten. They always switch gloves and use separate grills for me here. Plus they’re super nice about it. Love this staff! (:

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Had a burger and fries here with my own bun. The manager came to the register and wrapped it in foil and packed my food separate from everyone else. I had no reaction at all. Plus it was delicious.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Delivery
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout

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More Reviews


Celiac

Overall Rating

Review


Always depend on Five Guys...for safe, GF options. According to guidelines, fries never come in contact with bread/gluten. Rolls are toasted on separate grill.... advise them of gluten allergy and this location took great care,..thank you!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Decided to try because I heard they make burgers with lettuce “buns”. As soon as I told the person ringing us up that I wanted lettuce instead of a bun she said “preference or allergy?” It was on the receipt, she told everyone cooking, and they were just so great. It was pretty delicious. I didn’t have a single reaction of any kind. Excited!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


We stopped by to use the restroom and kids wanted some fries. we asked the staff about GF options. The first employee had no information/idea about it. But then a second employee came to give us the allergens list and explained that their fries are always GF. We ordered fries and everything was fine

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Closed. Not open

Overall Rating

Review


I had a craving for fries and found this place in the FMGF app. Seriously some good fries! I asked the person behind the counter if they had gluten free fries, she looked at me as she didn’t understand what I was asking. Then I rephrased, asking if they had a fries-dedicated fryer, and she confirmed yes. I like that they have an open kitchen so we’re able to watch they prepare the food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We decided to try 5 Guys on Eagle Rd again on a non busy evening. Unfortunately the order taking cashier was literally as uneducated as I’ve seen a human in YEARS! When his manager came over to help place the order after a brief scary moment of deer in the headlights, she ended up helping him place the order correctly in the computer. Unfortunately, I don’t think the staff is trained for celiac safe because of the stomachache I have this morning. I rate 5 Guys NOT safe for celiac unless you have proper order protocol memorized and a staff educated in protocol. Eating out lately in Idaho is proving unsafe.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


Great experience we have four people with celiac disease felt safe eating here. They ask if it’s an allergy and do everything separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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