Five Guys

6 ratings
$ • Fast Food Restaurant
9210 Rockville Road, Unit 1, Indianapolis, IN 46234

Top Reviews


Celiac

Overall Rating

Review


I have celiac disease, and I explained to them about having a very serious allergy. I asked them to please change gloves and minimize cross contamination. I went with someone who did not have a gluten free order. They threw all of our fries in the bag that was not gluten free, which cross contaminated my fries. I was disappointed, and I was just going to throw them out, but we decided to go up and explain to them that they cross contaminated the fries. We asked if we could have a new batch. They proceeded to argue with us about how the fries were fine. Ultimately, they gave us new fries, after an argument over why it was cross contamination. That situation embarrassed me, and I will not be back. They also do not have gluten free buns, so you just get a greasy burger patty with some fries -- full price. There are so many burger joints out there that are informed of allergy protocols and offer gluten free these days -- bun and all, so this would be at the bottom of my list.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for takeout
Updated 5 months ago read full review

Celiac

Overall Rating

Review


Love that fries are safe, wish they had a GF bun option.

Celiac friendly?

Yes

Updated 2 years ago read full review

Overall Rating

Review


This was the FIRST place my Celiac son has been able to eat at and he had ZERO issues!! Staff was nice and the place was clean, way to go!!!

Celiac friendly?

Yes

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Overall Rating

Review


The staff was understanding and friendly, but I would toss the foil for a tray the next time I order a burger. Five Guys satisfied my hunger for a juicy burger.

Updated 9 years ago read full review

Overall Rating

Review


very understanding. since they don't fry anything breaded, even the fries are g-free here!

Updated 9 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Went to Five Guys in Pigeon Forge. Not Celiac friendly at all. Could not answer questions to my satisfaction-so we decided not to eat there!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Really impressed. If you mention a burger lettuce wrapped they asked if it was an allergy or preference. Did not notice the gloves but have never had an issue. Put my order in a separate bag than my friends gluten order. Fries have there own fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Got their “burger in a bowl” - they even put it in a separate bag. Their fries are in their own fryer - no other fried things, no breading. Website spells out what is gluten - and it’s only the buns and mayonnaise and some of the milkshake mix-ins.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Manager at least was super great about celiac!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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