Five Guys

6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
66% of 3 votes say it's celiac friendly
9210 Rockville Rd
Indianapolis, IN 46234

Top Reviews


Celiac

Overall Rating

Review


I have celiac disease, and I explained to them about having a very serious allergy. I asked them to please change gloves and minimize cross contamination. I went with someone who did not have a gluten free order. They threw all of our fries in the bag that was not gluten free, which cross contaminated my fries. I was disappointed, and I was just going to throw them out, but we decided to go up and explain to them that they cross contaminated the fries. We asked if we could have a new batch. They proceeded to argue with us about how the fries were fine. Ultimately, they gave us new fries, after an argument over why it was cross contamination. That situation embarrassed me, and I will not be back. They also do not have gluten free buns, so you just get a greasy burger patty with some fries -- full price. There are so many burger joints out there that are informed of allergy protocols and offer gluten free these days -- bun and all, so this would be at the bottom of my list.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for takeout
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Love that fries are safe, wish they had a GF bun option.

Celiac friendly?

Yes

Updated 3 years ago read full review

Not celiac

Overall Rating

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Overall Rating

Review


This was the FIRST place my Celiac son has been able to eat at and he had ZERO issues!! Staff was nice and the place was clean, way to go!!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The staff was understanding and friendly, but I would toss the foil for a tray the next time I order a burger. Five Guys satisfied my hunger for a juicy burger.

Updated 10 years ago read full review

Overall Rating

Review


very understanding. since they don't fry anything breaded, even the fries are g-free here!

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


These guys are ALWAYS fantastic & we rest assured that our food is handled with care! They make it so EZ, handle our celiac requests with ease & a smile. Grateful to have this as an option!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I had a great experience at this Five Guys location! It was my first time eating fast food since being diagnosed with celiac and I was initially nervous about the potential choices in the area. I ended up deciding to trust the strong reviews from past years for this Five Guys location and am so glad I did! As soon as I expressed my food allergy, one of the staff members walked me through every gluten free food option on the menu, as well as detailed each and every precaution the staff takes when a food allergy is expressed. I ended up getting a bacon cheeseburger in a lettuce wrap and a side of fries (no cross contamination because they’re the only thing fried in the restaurant) and it was DELICIOUS! So grateful for the helpful staff and tasty GF fast food.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We pick up from here once every 1-2 weeks. We get the burgers in a bowl. We let them know gluten allergy and ask for a glove change. The fries are safe and we ask them to cook them a little longer so they are not as soggy.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Just opened a week or two ago and I’m thrilled! No other safe place for me to eat in town unless I want to spend a lot of money.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Have eaten here many times since Celiac diagnosis and the location is great for us. Always get burger (no dairy, so no cheese) in a bowl with Tom, lettuce, onions, pickles etc. with Fries. Never have gotten sick. I specify Celiac so they know.

Safety


Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

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