Five Guys
$ • Fast Food Restaurant
Most Recent Reviews
Great burger bowls and killer boardwalk style fries. They are very careful here about cross contact, and even though this is a fast food chain this location knows what it is doing-
I’ve always had good luck with the Five Guys in California. I ate French fries and a chocolate shake which I’ve never had an issue with before but I had a really bad allergic reaction ~2 hours later. Would not recommend for celiacs
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Asked the girl at the register to mark down that I had a gluten allergy, never put it on the receipt. Asked the gentleman cooking if he would change his gloves, he didn’t said he doesn’t touch bread, and gave me a hard time. The store manager gave me a hard time also, laughed at me and said everything will be fine. I had to raise my voice a little and make sure she knew that it isn’t just “fine” and I’m allergic. No sympathy, acted like I was a trouble, and didn’t take care of the situation. Only 5 guys I’ve ever been to that I got treated like this, or that allergies are a joke.
Usually they are pretty good. They don't always have the staff as well versed and it means we have to step by step all the proper precautions but they make it work and the food is consistent for my picky GF eater.
Reviews of this Chain
I get my hamburger in a bowel so if I bring my own roll I can add it. The French fries are in a dedicated frier. They always say it’s an allergy which I don’t mind. Sometimes people understand that better than saying celiac.
I order from this location weekly and the staff have always been great about customizing our burgers to keep me from getting “glutened”. They are one of the few places I can get “safe” fries. My usual order is a burger bowl with a ton of toppings and a small order of Cajun fries. They are my go-to in Westchester Commons for an allergy aware, quick dinner.
I love this place. Super good burger with a lettuce wrap and fries made in a dedicated fryer. These are some of the best fries I’ve ever had. I have never ordered a milkshake due to concerns of cross-contamination.
I eat here about once a month and feel fine afterwards. I always call them after placing my order to let them know I have an allergy and I’ve watched them change their gloves before preparing my food.
What’s happened to Five Guys allergen protocols? This location had always been great but just witnessed a person making burgers touch the fries. No bueno.
