Five Guys
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Not celiac
1 month ago
Not celiac friendly Asked the girl at the register to mark down that I had a gluten allergy, never put it on the receipt. Asked the gentleman cooking if he would change his gloves, he didn’t said he doesn’t touch bread, and gave me a hard time. The store manager gave me a hard time also, laughed at me and said everything will be fine. I had to raise my voice a little and make sure she knew that it isn’t just “fine” and I’m allergic. No sympathy, acted like I was a trouble, and didn’t take care of the situation. Only 5 guys I’ve ever been to that I got treated like this, or that allergies are a joke.
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Celiac
2 years ago
Usually they are pretty good. They don't always have the staff as well versed and it means we have to step by step all the proper precautions but they make it work and the food is consistent for my picky GF eater.
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Celiac
2 days ago
8240 Preston Road, Plano, TX 75024
Staff was helpful. Fries are GF, only thing fried in the fryer. Burgers can be wrapped in lettuce. Will change gloves to prepare gf meal
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Celiac
3 days agoCeliac friendly 3266 Gateway Street, Springfield, OR 97477
Never had an issue with reactions.
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Not celiac
6 days agoCeliac friendly 622 George Washington Hwy, Lincoln, RI 02865
I eat here all the time. The manager makes sure to change gloves before touching my lettuce wrap and watches my burger down the line. Only fries go in the fryer so these are safe also.
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Celiac
1 week ago
864 West Street Road, Warminster, PA 18974
Staff was knowledgeable about cross contamination and they have separate grills for buns and patties, but the staff still used the same spatulas and gloves to handle our order and other people’s buns.
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Celiac
1 week agoNot celiac friendly 104 Providence Highway, Walpole, MA 02081
They lie to you online. There gluten free options are really limited and the entire time they cross contaminated my food. Did not feel safe eating there
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Celiac
1 week ago12025 Metcalf Avenue, Overland Park, KS 66213
The staff was extremely knowledgeable and helpful. They changed their gloves each time they touched my daughters food and even thought to bag her French fries separately. It was a very positive experience for my family.
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Celiac
1 week agoCeliac friendly 1203 S. Croatan Highway, Kill Devil Hills, NC 27948
Ate here on vacation without any reaction. Ask for lettuce wrapped hamburger. Fries are a-ok to eat since nothing else goes in fryer.
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Celiac
1 week agoNot celiac friendly 2944 Main St, Glastonbury, CT 06033
I've been to 5 Guys many times, in other locations. I've always stood by and watched my food get made and have had to ask them to redo things if I saw them forget to change their gloves. Today, I went to this 5 guys. I only ordered a Little Fry. Told them I had Celiac and to make sure they know. Well I've been in pain / committing / diarrhea for the last 4 hours. This is my Gluten reaction. The only thing that I can tie this to is the fries.
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Celiac
1 week agoNot celiac friendly 601 Veteran's Highway, Hauppauge, NY 11788
Not Celiac Friendly! Cooks on the line insisted they pulled fresh everything but we watched them and they never put a fresh patty on the grill after they changed their gloves! And they didn't pull fresh bacon instead they shook up the bacon holder that was there and pulled from it. When we tried to tell them that's not safe the entire cooking line caught an attitude. And this was after we had spent $75 in food there! Not going back ever!
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1 week agoCeliac friendly 2883 Oneida Street, Unit 300, Ashwaubenon, WI 54304
This place is expensive but as a treat I love to order from here. They seem to be super accommodating to GF and I have never gotten sick from their food. I like to order a burger in a bowl and then bring it home and put it on my own GF bun. Love that the fries are GF too!
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Celiac
1 week ago5353 Almaden Expy, San Jose, CA 95118
The staff were told we had a need for gluten free. The cashier responded back that we meant allergy and that did the trick. The cooks were very careful with changing gloves and not handling anything that would contaminate. They cook their buns on a separate part of the grill and used clean utensils to prepare the meat. Fries are dedicated fryer, so no concerns there. Both daughters have celiac and definitely react when contaminated. Very pleased and will definitely return.
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Celiac
2 weeks agoCeliac friendly 6000 N Terminal Parkway, Atlanta, GA 30320
Located at C41. No issues with celiac.
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Celiac
2 weeks ago1442 E Hillside Dr, Broken Arrow, OK 74012
The fries are absolutely gf because that's all they use the fryer for. Order a lettuce wrap burger, tell them you have an allergy, and you'll be fine. ***However: Their pump-style ketchup might have gluten. Use their available Heinz ketchup packets to be on the safe side.
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Celiac
2 weeks agoCeliac friendly 6546 Jericho Turnpike, Commack, NY 11725
I stop by this particular Five Guys all the time. As soon as I tell them I have a gluten allergy they usually seem to be familiar. You can ask them to change gloves. NO gf buns, however, fries are gluten free! I usually get my burger wrapped in lettuce. Only complaint is that fries can become soggy fairly quickly. Still, overall this five guys is a great option to grab a bite to eat!
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Celiac
2 weeks agoNot celiac friendly 6410 N. Point Parkway, Alpharetta, GA 30022
Ate here twice, the second time I was literally sick for 7 days. I am done with Five Guys
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Celiac
2 weeks agoCeliac friendly 20 Rosebrook Pl, Wareham, MA 02571
Fast food before going over the bridge to the Cape. Fries and burgers are GF like the rest of the chain.
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Celiac
3 weeks agoCeliac friendly 175 W. Bay St., Savannah, GA 31401
Closed for renovations until sometime in August
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Celiac
3 weeks agoCeliac friendly 1002 N Meridian Ave, Puyallup, WA 98371
Great service. Well educated staff
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Not celiac
3 weeks ago
4510 S Broadway Ave, Tyler, TX 75703
Burger was just OK. Bland. I went here excited about getting to have a real burger. Little did I realize that I needed to bring my own bread or I’d have to get it in a bowl or a lettuce wrap. -Sonic does that for me, so nothing spectacular for me here. Fries were amazing!! However, I do not feel that a bacon burger -no cheese and fries with a regular drink was worth over $13.
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Celiac
3 weeks agoCeliac friendly 3117 S McKenzie St, Foley, AL 36535
While the person taking our order politely asked me to repeat myself when I said “gluten allergy (I know celiac isn’t an allergy, it’s just easier to say sometimes),” another person nodded knowingly and started changing his gloves. He took charge and made sure the other workers knew what to do. He bagged my daughter’s burger separately, the fries in their own bag, and burgers with buns on their own. It was a great experience; the food was yummy and we felt safe. My daughter didn’t have any reaction.
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Celiac
3 weeks ago993 Fir St, Sherwood Park, AB T8A 4M2, Canada T8A 4M2
I would give this a zero stars. But I can't. I did watch as the the chef use the same gloves to handle all the Buns the cheese and the burgers on the grill there is absolutely no way that this is not fully cross-contaminated food. Needless to say I didn't stop to eat here, I was hopeful as I walked in but once I saw that, I just turned around and left.
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Not celiac
3 weeks agoNot celiac friendly 993 Fir St, Sherwood Park, AB T8A 4M2, Canada T8A 4M2
We watched as a cross-contaminated everything. Didn't change gloves to serve one food to the other.
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Celiac
3 weeks agoCeliac friendly 2300 S. Parker Rd, Aurora, CO 80231
Manager made sure our food stayed Uncontaminated Be sure to specify celiac, they have gluten preference and gluten “allergy”. Lifesaver when we were traveling on a Sunday.
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Celiac
4 weeks agoCeliac friendly 2800 41st Street NW, Rochester, MN 55901
I've eaten hear many times and never felt sick. They fry the burgers on a separate flat top from the buns, and have a dedicated fryer for the fries. I order a mushroom cheese burger with no bun.....i get it in a basket.
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Celiac
4 weeks ago255 North 500 West, Ste. A, Bountiful, UT 84010
I felt completely safe eating here. I do wish they had gluten free buns, although it’s just as good as a wrap and so filling, especially with fries.
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Celiac
1 month ago573 Grand Army Hwy, Swansea, MA 02777
i went there and we asked if the fries were gluten free and they said no when they do
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Celiac
1 month agoCeliac friendly 274 Western Ave, Augusta, ME 04330
Tell them you have an allergy. They will make your burger in a lettuce wrap or bowl. Fries are gfree, cooked in peanut oil.
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Celiac
1 month ago3124 Kathleen Avenue, Greensboro, NC 27408
Don’t get me wrong I love five guys, but I would appreciate if they could use gluten free buns, sometimes I don’t want a lettuce burger. But either than that food is great!!
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Celiac
1 month agoCeliac friendly 1002 N Meridian Ave, Puyallup, WA 98371
Fries are good and safe to eat. They will change gloves and someone will make yours separate from other burgers if you ask. You can get burger as lettuce wrap. I just have them make burger without bun and I bring in my own GF bun and assemble my own.
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Celiac
1 month agoCeliac friendly 1329 Eglin Street #100, Rapid City, SD 57701
While traveling we ate here twice and our daughter with celiac did great. Staff was friendly and careful to prepare her food safely.
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1 month agoCeliac friendly 1675 N National Rd, Columbus, IN 47201
Went to 5 Guys for the first time recently. I was excited to see how easily they can adjust for our GF and allergy needs.
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Celiac
1 month ago4025 Richmond Road, Unit H, Warrensville Heights, OH 44122
I love this place for fast food and never got sick!
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1 month agoCeliac friendly 1700 Kingfisher Drive, Frederick, MD 21701
Fries good and gf. Burger in a bowl or lettuce wrap. Have always had success here, son never has gotten sick. They had new people in last time we were there that did not ask about the allergy, and they just remodeled. Hoping gf service hasnt changed. Will update review if notice a difference.
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Celiac
1 month agoNot celiac friendly 2319 Hanover Pike, Hampstead, MD 21074
No gluten free options or dedicated fryer.
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Celiac
1 month agoCeliac friendly 258 Daniel Webster Highway, Nashua, NH 03060
The staff is very friendly and helpful
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Celiac
1 month agoCeliac friendly 313 Houston St, Fort Worth, TX 76102
They have a separate grills for their regular buns and beef patties/hot dogs. They only fry fries in their fryers. When you order, tell them you need gluten free, and if an allergy, tell them and ask them to change gloves. They are very willing to do this. Sometimes they tell the cook the # of patties or dogs, so be sure he/she changes gloves before grabbing meat to cook.fries are just potatoes.
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Celiac
1 month agoCeliac friendly 1991 Sproul Road, Broomall, PA 19008
I eat here often and have a lettuce wrapped burger and fries. Never had an issue.
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Not celiac
1 month ago180 Paseo del Centro, Fresno, CA 93720
GF or not, this place is way too overpriced. $15 for a take out burger, drink and fries is a little much. Save your money and go to In n Out.
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Not celiac
1 month ago2007 S Promenade Blvd, Rogers, AR 72758
There were no GF buns at this location.
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Celiac
1 month agoNot celiac friendly 2724 Carl T Jones Drive Southeast, Huntsville, AL 35802
They seemed knowledgeable when I asked about gluten free items and changing gloves, but I got very sick after eating here, so be careful
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Celiac
1 month agoCeliac friendly 1803 Village West Pkwy M135, Kansas City, KS 66111
Dedicated fryer for the French fries, staff told me they would take extra precaution on my food and were very friendly!
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Celiac
1 month agoNot celiac friendly 4969 International Drive, Orlando, FL 32819
Not even one worker knows' what is gluten free in 5 branches I asked
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Celiac
1 month ago418 NY-3, Plattsburgh, NY 12901
I've eaten here many times as a celiac and never had an issue. I am extremely sensitive. They always change their gloves for me and even put my sandwich in a seperate bag. The lettuce wrap is the way to go! Fries are in dedicated fryer. I'd steer clear of the shakes, though.
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Celiac
1 month agoCeliac friendly 4025 Richmond Road, Unit H, Warrensville Heights, OH 44122
No gluten free bun but the fries are gluten free and the burger can be put on a lettuce wrap which I found to be delicious!
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Not celiac
1 month ago49-51 Av. des Champs-Élysées, 75008 Paris, France
Food was very good, but no glutenfree bread for hamburger. You can have burger without bread instead.
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Celiac
1 month ago1083 Edwards Ferry Rd NE, Leesburg, VA 20176
We just started eating gluten free to a new celiac diagnosis. The general manager, Gregory, was so accommodating. He was knowledgeable about celiac, and even double-checked that his workers change gloves for our order to ensure no cross-contamination. We had bun-less burgers (wrapped in lettuce), fries (cooked in a gluten-free dedicated fryer), and vanilla milkshakes. Update 7/5/18: Our daughter’s dietitian just told us the fries have malt vinegar on them, which has gluten. Very disappointed we won’t be able to have the fries anymore, but we would still go back for the bun-less burger and vanilla milkshake.
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Celiac
1 month agoCeliac friendly 7220 Eastchase Parkway, Montgomery, AL 36117
I’ve always had good experiences here. They can serve your burger in a lettuce wrap or simply in a bowl. They only thing fried on the menu is the fries, so they are safe as well.
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Celiac
1 month agoCeliac friendly 3908 Grandview Dr, Simpsonville, SC 29680
Five Guys always takes care of me. We place my order first and they notate allergy. There has been consistent communication between cashier and cook/bar staff. They change their gloves when they make my bowl (I get double patty in a bowl with lettuce & tomato), and when they put the burger in it and when they wrap it. Fries are safe too. Love these guys!
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Celiac
1 month agoCeliac friendly 3056 New Jersey 10, Denville, NJ 07834
Ask that employees change gloves and they be aware of gluten gross contam. You can watch your food being made. Order a burger without a bun, obviously. French fries are safe since they only put fries in the fryer. I’d say it’s pretty safe for Celiacs
Gluten-Free Features
- Burgers
- Fries
Categories
- Fast Food
- Kid Friendly
- Lunch
- Takeout
| Monday | 11 am - 10 pm |
| Tuesday | 11 am - 10 pm |
| Wednesday | 11 am - 10 pm |
| Thursday | 11 am - 10 pm |
| Friday | 11 am - 10 pm |
| Saturday | 11 am - 10 pm |
| Sunday | 11 am - 10 pm |
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