Five Guys
8 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
80% of 5 votes say it's celiac friendly
12421 Tennessee Plaza
Midlothian, VA 23112
Top Reviews
Review
Wonderful experience! The gentleman that took my order immediately notified those working the prep line an allergy is coming back. After taking my order the gentleman went and changed his gloves then prepared my lettuce bed and followed my whole order from start to finish ensuring gluten free items were bagged separate from the regular food ordered by those with me. Great job!
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
Review
Pretty sure they glutened me with the shake I ordered.
Review
They weren't aware about celiac so we explained and they went to great lengths to reference their allergy guide and accommodate me. Did not get sick.
Photos
More Reviews
Review
I have celiac's and I have yet to get sick here, despite it being a burger place. They are really cautious when preparing your food, and you can watch them prepare it, so if you see cross contamination, you can ask them to redo the burger again. Also... tip from one of the employees: make you specify what allergy they're catering too... just so the can be extra cautious :)
Reviews of this Chain
Review
Fabulous service!!! I told them I had a “gluten allergy” (easier to explain than celiac) and he instantly assured me they’d change gloves and clean the surface. They have a dedicated fryer just for fries and the patty is GF. Didn’t get sick! Highly recommend.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good with other allergies
- Offers delivery
- Offers online ordering
Review
Just ask for the burger in a lettuce wrap and tell them its for an allergy. They alert the staff and you can even have the french fries!
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Confirmed fryer only used for fries. Changed gloves to handle my order and out in separate bag.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I’m extremely sensitive to gluten and grains. I eat their french fries all the time and sometimes a burger in lettuce or a bowl. I’ve also had their vanilla milkshake several times. I’ve never felt sick afterwards and I’ve been eating there for four years.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info