75% of 4 votes say it's Celiac friendly

12421 Tennessee Plaza, Midlothian, VA 23112 Directions

Top Reviews


1 week ago
Not celiac friendly

Pretty sure they glutened me with the shake I ordered.

Celiac
2 months ago
Celiac friendly

They weren't aware about celiac so we explained and they went to great lengths to reference their allergy guide and accommodate me. Did not get sick.

Celiac
2 years ago
Celiac friendly

I have celiac's and I have yet to get sick here, despite it being a burger place. They are really cautious when preparing your food, and you can watch them prepare it, so if you see cross contamination, you can ask them to redo the burger again. Also... tip from one of the employees: make you specify what allergy they're catering too... just so the can be extra cautious :)

Gluten Free Features

  • Allergen List
  • Burgers
  • Celiac Friendly
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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Reviews of this Chain

Celiac
16 hours ago
Celiac friendly

I have celiac and ordered a lettuce burger and small fries. Told them about my allergy and they were super nice about changing gloves and making sure there was no CC. Will definitely be returning more!

Celiac
4 days ago
Celiac friendly

Five Guys is always a good back up. No buns but they only fry fries in their fryer and you can get burger or Hot Dog in a bowl or lettuce wrap.

Celiac
4 days ago
Celiac friendly

This place is celiac friendly :)

5 days ago

Had an issue with the staff not understanding that my food need to not be kept with the other gluten items. They ended up tossing everything into one bag with the wrap not fully covering everything. When this was brought up to the manger the did remake it and took the mistake very seriously. But i still didn’t get fries. Oh well.

Celiac
6 days ago
Not celiac friendly

Got sick. The guy up front was great told everyone in back did everything he was supposed to - told them gluten allergy Should of known when I heard the people in back complaining about the “entire order” being gluten free. Should have walked out at that point but stayed, ate and got sick had to drive 8 more hours to get home- not fun policy is only good as the employees following it

Celiac
6 days ago
Celiac friendly

Super nice and great for someone who wants fast gluten free fries!

1 week ago
Celiac friendly

You can get a lettuce wrapped burger or burger bowl. They take allergen precautions and the fries are the only thing fried in their fryer! Great option at the beach for a Celiac!

Celiac
1 week ago
Celiac friendly

Fantastic! They will serve the burger in a lettuce wrap or bowl for you.

Celiac
1 week ago
Celiac friendly

I’ve eaten there several times without getting sick. They change gloves and are always very friendly about it. It’s so nice to have French fries and not have to worry about cross contamination!

Celiac
1 week ago
Celiac friendly

Staff is knowledgeable! Best burger hands down, tasty lettuce wrap and knowledgeable of allergies. Separate prep area!

Celiac
1 week ago
Celiac friendly

Changed gloves and cooked on a safe surface. Lettuce wrapped hamburger and had the plain fries. No reaction afterward.

Celiac
1 week ago
Not celiac friendly

NOT CELIAC FRIENDLY. Had cheeseburger no bun and fries. While very good - I was Doubled over after 20 minutes of eating. Cross contamination?! Be careful. The person taking my order seemed confused about Celiac and gluten free.

Celiac
1 week ago
Celiac friendly

Eaten there twice, once in house and once as take out. Mentioned my “allergy” and got a lettuce bun with my burger. I am extremely sensitive and felt perfectly fine after both meals.

1 week ago
Celiac friendly

I love this place. The fries are amazing. And I get my hamburger the way I like it with all the toppings with no bun or lettuce wrap. You tell them it’s a allergy and they let everyone know right away.

Celiac
1 week ago
Celiac friendly

Aug 4, 2019- Another great 5 Guys experience. This chain has become my go to when I travel for work or play. This location suggested that I get my allergy burger (lettuce wrap) in a bowl. They constructed my wrap on a bed of additional lettuce so that it could be picked up and eaten or eaten like a salad. I will order this way at all 5 Guys locations in the future. Fantastic!

Celiac
1 week ago
Celiac friendly

No gluten free buns BUT staff is super knowledgeable and they flag as an allergy, can get your burger in a bowl or a lettuce wrap. Fries are in peanut oil in a dedicated frier. My new go-to for sure.

Celiac
1 week ago
Celiac friendly

Never had an issue here! And it’s one of the few places you can get fries that are made in a separate fryer!

Celiac
2 weeks ago
Celiac friendly

You can order a burger in a bowl or lettuce wrap. They will ask if it’s an allergy and yell back letting them know. They change gloves. Fries are safe to eat as it’s the only thing they use their fryers for. Have eaten here several times.

Celiac
2 weeks ago
Celiac friendly

Great experience! I have celiac and they accommodated to my needs by switching gloves for preparing the lettuce wrapped burger!

Celiac
2 weeks ago
Celiac friendly

Staff are highly trained with cross contamination protocol, glove changes etc. One of the only places I feel 100% safe eating. Highly recommend!

Celiac
2 weeks ago
Celiac friendly

The only thing they fry is fries, nothing else is fried there. Let them know you have an allergy and they take precautions for your burger. It'll take a little longer, but worth it. Everything is fried in peanut oil, so not peanut allergy safe at all and if you're not used to peanut oil you may find yourself gassy/bloated but it's not from gluten since they only fry fries. I have celiac and wheat allergy and I've never gotten sick there.

Celiac
2 weeks ago
Celiac friendly

Second visit Aug 2, 2019. This is the best 5 guys Allergy burger, any location. They don't skimp on the lettuce for your wrap like other locations do when you order. They also give you your burger wrap with a bowl for the inevitable falling apart. My only complaint is they don't have peanuts, but I am sympathetic to those with food allergies. :-) ATL C41 terminal location. Excellent 'Allergy burger', ie, burger wrap. Also offered it in bowl form. Very knowledgeable staff and food was safe for Celiac's (as always at Five Guys).

Celiac
2 weeks ago

Gf French fries. Didn’t have any reaction.

2 weeks ago
Not celiac friendly

Went into this five guys for the first time today. Usually Five Guys is my “go to” in my area, but I will NEVER be back to this one. My husband told the first employee that I have Celiac Disease, he obviously was clueless. Meanwhile the only other employee that was there literally stood there with both hands touching two buns. The first employee talked to her in Spanish and then she took her hands from the buns and got out our patties and slapped them on the grill. That’s horrible cross contamination right there. We paid for the meal, but ended up throwing it away without taking one bite. Too risky there. Very inexperienced with celiac disease.

Celiac
2 weeks ago

Staff is super friendly and never got sick here. I love their food. Nice to have great French fries.

Celiac
2 weeks ago
Celiac friendly

Great service. Understood my requests for handling my food. Had burger in lettuce wrap and fries. Delicious!

Celiac
2 weeks ago

It’s hit or miss with their training on procedures. My husband watches them and has had to tell them twice that something they’d done would contaminate the food. Both times they apologized, threw it out and started again. They’re not perfect but willing to learn.

Celiac
2 weeks ago

One of my go to places for a quick burger and fries. They are very careful and I have never been sick. I love that I can enjoy a lettuce wrap burger and fries!

Celiac
2 weeks ago
Celiac friendly

understood my allergy needs. had a separate grill space. only oneperson touched my food and nothing else. there fries are gluten free. good experience

Celiac
3 weeks ago
Celiac friendly

I got a burger in a bowl! I put my own gluten free bread on it. They have an allergy menu online. I go here but the staff is hit-or-miss with paying attention to your gluten issues. You have to tell the staff not to cross-contaminate and hope for the best.

Celiac
3 weeks ago
Celiac friendly

Five Guys always does me right. Even though there is no 100% guarantee I trust this chain the most.

Celiac
3 weeks ago
Celiac friendly

I have eaten here many times without issue. Current management and staff are pleasant about and attentive to gluten free requests.

Not celiac
3 weeks ago

Had a bun-less burger and fries as they assured me only French fries go in their fryers so no chance of cross contamination. They don’t have anything else they fry on their menu. I am not sure how careful they are with food prep areas though. I had no reaction but I am not celiac, just very sensitive and intolerant. But for a place you can eat the fries at that’s pretty good!

Celiac
3 weeks ago
Celiac friendly

felt very safe eating here and not one of us got sick. highly recommend

Celiac
3 weeks ago
Not celiac friendly

UPDATE: I’ve not been cross contaminated twice here. So bummed. When we ate there the cashier relayed allergy to the cook and we got 2 burger bowls and one fry and myself and 2 kids felt great after.

Celiac
3 weeks ago

Separate fryer for gluten free orders. They don’t have gluten free buns but the burgers and fries are amazing.

Not celiac
3 weeks ago

They asked if the kids meals was allergy or preference. When I told them allergies they changed gloves had one guy in charge of the order and made sure it was done right. Thankful for this place and will definitely be coming back!!

Celiac
3 weeks ago
Not celiac friendly

I watched the worker make a hamburger with a bun and then grab a handful of fries with the same gloves that touched the bun and throw a handful of fries into the fryer and therefore contaminating the fryer!!!

Celiac
3 weeks ago

They have a green option meaning lettuce for the bun. As the only thing going in the dryer are fries, the fries are gf. They'll change out gloves when making the gf burgers

Celiac
4 weeks ago
Celiac friendly

Second trip, July 2019. These guys handle the 'Allergy burger' very well. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. Excellent. Lettuce wrapped burgers and dedicated frier for French fries. Thank-you.

Celiac
4 weeks ago
Celiac friendly

Awesome allergy protocol in place! :) Staff really understood celiac disease.

Celiac
4 weeks ago
Celiac friendly

5 guys is all about advocacy. They can do it totally right and I’ve never gotten sick there but you need to make sure the folks listen to you, separate your food in a bag if you are eating with other folks. Milkshakes are not GF.

Celiac
4 weeks ago
Celiac friendly

Was asked if I had an allergy when I ordered a burger with no bun. Manager handed me my meal. Felt very safe here

Celiac
1 month ago
Not celiac friendly

Not the place it used to be! I watched them make my food and I had them remake it. After touching buns they put cheese on my burger. They gladly remade, but glad I was watching. I still think I may have been cross contained I feel awful.

Celiac
1 month ago
Not celiac friendly

We liked the food, but cross contamination was an issue as we all got sick and tried a few times before giving up.

Celiac
1 month ago

We visit frequently, my husband and my son have never been glutened!

Celiac
1 month ago
Celiac friendly

The staff was very accommodating with my needs and immediately changed gloves, told the other workers, and took all the normal necessary precautions. The food was amazing and they got it done super quick!!

Celiac
1 month ago

NO GF buns. “Lettuce wrap” was the burger and fixings between 2 big pieces of lettuce. Not even wrapped. Had to eat it with a fork and knife. When a girl wants a burger, she wants a burger not a burger salad.

Celiac
1 month ago
Celiac friendly

They are very sensitive to gluten free requests and seem to take it seriously. My daughter can safely eat the hotdog, burger no bun and their fries. No buns ever on their grill

Celiac
1 month ago
Celiac friendly

This place is celiac friendly is because they wash their hands and change your gloves. They put the hotdogs and the burgers no bun on in a bowl :)

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