Five Guys

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

12421 Tennessee Plaza
Midlothian, VA 23112

Most Recent Reviews


Wheat Allergy

Overall Rating

Review


They don't have gluten free bread...lettuce wraps are gross and co way of cheaping out

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Wonderful experience! The gentleman that took my order immediately notified those working the prep line an allergy is coming back. After taking my order the gentleman went and changed his gloves then prepared my lettuce bed and followed my whole order from start to finish ensuring gluten free items were bagged separate from the regular food ordered by those with me. Great job!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Overall Rating

Review


Pretty sure they glutened me with the shake I ordered.

Celiac friendly?

No

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


They weren't aware about celiac so we explained and they went to great lengths to reference their allergy guide and accommodate me. Did not get sick.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


I have celiac's and I have yet to get sick here, despite it being a burger place. They are really cautious when preparing your food, and you can watch them prepare it, so if you see cross contamination, you can ask them to redo the burger again. Also... tip from one of the employees: make you specify what allergy they're catering too... just so the can be extra cautious :)

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Ordered a lettuce wrapped burger with bacon, Cajun fries a chocolate milkshake and a strawberry milkshake.

In the past we have not had issues.... But we were glutened this time. Don't take the chance.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


In general Five Guys is great with allergies, but check your bag before you leave. The cashier today was new and didn't realize he needed to check "gluten allergy," he only put "separate bag," so they accidentally served it with the bread. But they were very happy to remake it when we pointed it out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


We communicated with the staff per usual, as Five Guys is a place we visit all the time. We’ve been to the one in Coral Gables, Jupiter, Boulder, Longmont, Montreal, Miami, New York, Mt. Tremblant. It always tested safe. Well, not in Castle Rock. Portable gluten tester flagged heavy gluten. They simply didn’t do a good job. Didn’t eat it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


We always order the burger without bread and use a GF bread roll at home

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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