Five Guys

5 recent ratings
$ • Fast Food Restaurant
80% of 5 votes say it's celiac friendly
2525 Parkway
Pigeon Forge, TN 37863

Top Reviews


Celiac

Overall Rating

Review


Went to Five Guys in Pigeon Forge. Not Celiac friendly at all. Could not answer questions to my satisfaction-so we decided not to eat there!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 days ago read full review

Celiac

Overall Rating

Review


We eat here regularly and they are always awesome. They verbally communicate to the whole line about an allergy and always bag everything separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


I always look for a five guys when I travel because they are always super good about changing gloved and only working with your food. This one by far was the nicest and cleanest I've been too. Highly recommend. Staff was very knowledgeable and nice.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Burgers
  • Dedicated Fryer
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


I had a cheeseburger with the lettuce wrap and the Cajun fries. Both were delicious, and I did not get sick after eating them! I felt as though they were very cautious with my order and even packaged it separately from my husband's non-GF food. I was very impressed!

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


My husband has celiac disease and when we ordered they immediately notified the staff that he had it. One cook said they'd handle our order, we watched her change her gloves and take every precaution not to cross contaminate. I would definitely recommend 5 guys. They take celiac serious. My husband didn't get sick at all.

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Always, always amazing...so careful, you can see them prepare everything. They are my go-to place!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The staff said they routinely get customers with celiac disease and they know what to do regarding changing gloves, etc. The burgers can be served without a bun in a bowl or lettuce wrap and the fries are safe because they don’t cook anything but fries in the fryer. We ate there twice during our week in Pigeon Forge and had no problems.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


It is gluten free, but the meat is SO thin that it's not worth it. Good place if you only want French fries.

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


Fries and burgers were gluten free. However, the toppings were highly processed and the fries were really greasy. This might be in some people's liking but I am a health nut and frankly, prefer all organic foods.

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


they didn't even know what gluten free was. no gluten free buns or fries

Updated 4 years ago read full review

Celiac

Overall Rating

Review


90% of the time we have no problems but we do have to explain and watch. They have laid the lettuce to wrap the burgers on the prep area where there were bread crumbs. Dedicated fryer and it's one of only 2 places in the area that have a dedicated fryer. Expensive though when you have a teenage boy who wants 2 cheeseburgers and fries!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


great service with knowledgeable staff. Dedicated fryers.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Staff was very careful not to contaminate food. Fries cooked separately from burgers.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Staff didn't have a clue about gluten free!!! They were also rude when you questioned them about it!

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Meat and buns cooked on different grills. Fries are gluten free and staff was very knowledgable about celiac. Great food too!

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Really impressed. If you mention a burger lettuce wrapped they asked if it was an allergy or preference. Did not notice the gloves but have never had an issue. Put my order in a separate bag than my friends gluten order. Fries have there own fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Got their “burger in a bowl” - they even put it in a separate bag. Their fries are in their own fryer - no other fried things, no breading. Website spells out what is gluten - and it’s only the buns and mayonnaise and some of the milkshake mix-ins.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Manager at least was super great about celiac!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


I had a cheeseburger lettuce wrapped it was amazing! Fries don't have any cross contamination and they are so good. I also had a strawberry milkshake and it was amazing. No side effects or reactions.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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