Five Guys

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

3267 Hodges Blvd #6
Jacksonville, FL 32224

Most Recent Reviews


Overall Rating

Review


Their burgers are good. They have no bun or lettuce wrap option. Their fries are just potatoes, no flour. Very tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Great experience, if you’re hungry for a burger! It is definitely the messiest burger I have eaten (because it’s wrapped in lettuce) BUT it was delicious. Also they’re fries are GF :)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Delicious Burgers and fries! I would give it 5 stars if they had a gluten free bun. They are super kind and catered all my needs

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Can I give a negative star?! Went for lunch specifically stated GLUTEN FREE, cashier had no idea what that was...that's ok she asks a manager. I order I received my burger on a bun--NOT GLUTENFREE AT ALL! I explain and was told another 10 minutes to remake...2 minutes later they hand me my GLUTENFREE food. No way in heck so I spent over 12$ on zip! Tossed it in the trash. The manager was not helpful at all. First and last visit

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


They have always been great when dealing with my gluten allergy. They always ask before hand if it is an allergy & always change gloves.

Updated 8 years ago read full review

Overall Rating

Review


Burger in lettuce wrap or bowl with toppings and French fries.

Celiac friendly?

Yes

Updated 9 years ago read full review

Reviews of this Chain

Asymptomatic Celiac

Overall Rating

Review


They marked my order as allergy and changed gloves. Got the bunless burger and Cajun fries. Fries are fried in their own dedicated fryer. They even put a fork, knife and napkins in the bag for me from the back to help minimize contamination even more

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout

Overall Rating

Review


Not great. Told them I was allergic to gluten and wanted to confirm they were gluten free and fried separately. No one knew and no effort was made to find out. Needless to say I wouldn’t have felt comfortable ordering after that.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Gluten Intolerant

Overall Rating

Review


Definitely my favorite place to stop and feel safe! They always change gloves. I use all condiments except Mayo because I have seen bread crumbs. Other than that it's the best!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We had dinner there with no complications. The manager went to the grill and helped prepare the gf burger specifically asking all staff to change gloves. Did not get condiments on burger but they can give you packets. We asked for the gf meal to be bagged separately. No problem. They were really nice to work with us. No bun but you can take a gf bun with you.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Okay, did I feel a little guilty taking my family to an American chain while in Montreal? Well yeah, but our pre-dinner rooftop bar experience had felt very authentic (and expensive) and we just wanted a quick and easy dinner option without having to stress my celiac daughter too much!

This place is a fantastic GF option. The guy behind the counter spoke English perfectly and as soon as we requested a lettuce wrapped burger was shouting "allergy" at the cooks. They don't serve anything breaded so my daughter could actually eat the fries without cross contamination worries and they're good fries! The only thing that seemed to confuse the guy was when I asked if there was flour in the poutine gravy. I still haven't figured that one out so we avoided it....

Really good milkshakes as well and a nice location ok the fringe of old Montreal. They even have a small patio and there's tons of outdoor seating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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