Five Guys
$ • Fast Food Restaurant
Most Recent Reviews
Awesome and careful staff. I always get a burger in a bowl and they ask about allergies and mark it so and place in a separate bag from the rest of the order. The best fries and an awesome bun-free burger
Staff is very aware of gluten allergies, as soon as you request a burger with no bun they will ask if it's due to a gluten allergy and once done with your order turns around and tells the kitchen staff your order as gluten free. Got my burger to go and out it on gluten free bun when I got home, delicious!! Fried are also gluten free!!
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Reviews of this Chain
Not celiac, but very gluten sensitive. Got lettuce wrapped burger and fires and had no issues.
I have never gotten sick from Five Guys over 10+ years, about 6 times year including this month. Only fresh potatoes in fryer so GF . They take allergy seriously and provide separate bag for GF items. No GF buns but all toppings GF and can have burger in bowl or lettuce wrap. Their hot dogs are GF. I avoid the shakes as they do oreo cookie though other ingredients GF, as risk of cross contamination.
Not celiac safe/ gluten free anymore. I got sick the last 2 times eating here :( I think they started coating their food with something
Very kind, caring, & took extra care with my order. I have a severe gluten allergy and had no issues.
So, I was excited to try this place after reading the reviews here & accessing the menu in this app. It was not a great experience. While ordering, I only asked a few questions & the guy looked rudely at me and acted irritated that I even asked. He knew nothing and answered vaguely. I was unsure and so stepped out of the line to not hold it up. After letting everyone else go, I came back to the counter to order last. I’d never been to this chain before so I asked pretty basic questions about the menu items, which he treated me with the same disregard, but told me the fries were the only thing fried and they only had salt or the Cajun seasoning. Seeing down the cooking station at the crumbs EVERYWHERE, I errored on the side of caution and just order a fry with salt. My daughter got a regular burger and the guy knew by this point that I needed gluten free. Well the order was made and they threw it all in the same bag, literally shoveled together. They scooped fries into the bag right on top the burger. So there lay my fries over wrapping that’s been all over that crumby table. Not wanting to chance it, I just picked a few off the top of the pile that weren’t touching. The fries had some salt/sugar blend (despite what the guy told me) and I have no idea what I ate. So ya, the employees didn’t care, were rude, and now I have a stomach ache already starting. Oh and did I mention I paid $6 for those fries?! OUCH! I won’t be back. Please be careful.
