Five Guys

4 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

5240 Fairfield Shopping Center
Virginia Beach, VA 23464

Most Recent Reviews


Overall Rating

Review


The staff was not very knowledgable about what is and is not gluten free on the menu, however they were kind, were able to locate a allergen menu for me to order off of and did not cross contaminate my food. I had a burger wrapped in lettuce and a side of fries. Great food and I did not get sick from eating here.

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Menu of course is very slim, but it's easy! They don't make it complicated! Great gf knowledge. They yell allergy when you are ordering and it's done! I find it best to order the burger in a bowl and fries! They give you plenty! Add the sides/toppings to the burger bowl of you like! One tip- don't eat the mayo if gluten sensitive. I have found bread crumbs in it a few times. Food is great!

Celiac friendly?

Yes

Updated 8 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The burger was good, however I was extremely sick shortly after eating. Looking back Im wondering if it was the sides. If they touch mushrooms and cheese with gloves put on regular rolls and then go back even changing gloves the sides are contaminated. So Im very weary of eating here. Its expensive and I love the fries but not sure about eating here.

Updated 10 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

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More Reviews


Celiac

Overall Rating

Review


Very nice staff and delicious food! You can have your burger in a lettuce wrap or put in a box. It was really yummy since its fast food

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Big fan of Five Guys because they have a gluten free fryer (they don't make any fried items with gluten) and their fries are deliciously fresh. I've been asked if I had any food allergies here before I could declare my celiac and I feel good about their kitchen handling. Burgers are gluten free as a lettuce wrap, a little drippy here but worth it. Great food!

It says there hasn't been a review in two years so I'm updating this one 4/15/24! Still haven't gotten cross contaminated here through the years! Grab a burger!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


When I asked for a lettuce wrap burger they immediately asked if I had a gluten allergy, I could even hear them talking about allergy while preparing the food. Dedicated fry fryer too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have severe celiac disease. I’ve eaten here multiple times and have never had a reaction. I always get the Bacon Cheeseburger with the lettuce wrap (since there’s no GF bun option) and an order of fries and they’re both DELICIOUS! As far as I know, the fries are the only thing fried in the fryers since there’s no other fried menu item offered; they’re fried in peanut oil though if anyone has a peanut allergy too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I’m glad others seem to have had a good experience but I had quite the opposite.

Upon ordering, the guy at the cash register was less than caring about my situation and told me “we always change our gloves.” When I ask was the protocols were. I tried to advocate for myself.

Then, I watched the cook and she did change her gloves and then immediately touched a bun and then my lettuce wrap. I knew instantly that this was not a safe place for me.

After all that, they put the one burger we ordered with a bun (for my non-gf husband) into the fries- like seriously? I’ve never had that happen ever. Always a dedicated fry bag.

The current staff is NOT allergy/celiac knowledgable and I would not recommend going here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Asymptomatic Celiac

Overall Rating

Review


There was only partial knowledge here of allergy procedures. Cashier knew somewhat but had to walk cook through process to avoid cross contamination. Probably wouldn’t trust here all the time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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