Five Guys

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Popular gluten-free menu items: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

10000 Research Blvd., #142
Austin, TX 78759

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


When we need a burger, we go here. A LOT. They don’t have GF buns but they’ll make any burger in a bowl, and they don’t use their fryers for anything other than French fries so no worries about cross contamination. Our Celiac kid loves it, hasn’t gotten sick from eating here even once.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Overall Rating

Review


We asked the register person about gluten free and she confirmed there is a dedicated fryer for French fries. However after paying my daughter saw a cook grab fries with his hands and touching the buns, so the chances of getting cross contamination were too high for her to eat there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Get a burger in a lettuce wrap and request change of gloves. Fries are safe and amazing

Celiac friendly?

Yes

Updated 5 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

Photos


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More Reviews


Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Always feel safe when I eat here. I get a lettuce wrapped burger with fries and have never had issues. Great quick option!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Husband and I (both celiac - he’s symptomatic, I’m not) ate just one order of fries together. We told the employee about having a gluten allergy and asked them to change their gloves. Unfortunately husband was glutened, so we won’t be going back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Halal friendly
Symptomatic Celiac

Overall Rating

Review


The Plattsburgh crew is attentive and diligent when it comes to precautions. Both lettuce wraps or burger-in-bowl options are available and the fries are completely gluten free -- the fryer is for fries exclusively. I was told they assume celiac or a gluten allergy whenever a lettuce wrap or bowl option is ordered. The same holds true for ordering online or through their app. As an added precaution when ordering online, I always add "Gluten Free" to my first name so it's obvious: Gluten Free Mary, Gluten Free Bob, etc. I've never had an issue here, thankfully.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


When I mentioned I was gluten free they assured me the burgers are cooked on a dedicated grill and fries in a dedicated fryer. They washed their hands and changed their gloves often while making my order and put the fries in their own bag, just in case the bottom of the burger foil had cross contamination on it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They had some familiarity with gluten restrictions. I told them I had an allergy and asked them to prep the burger on a separate surface. She also said she’d change her gloves before prepping.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

More Info