It’s pretty good! They are accommodating.
— Somewhat
— No gluten-free information on the menu
— Not Much/None
— Good
They used to work really hard to keep cross-contamination to a minimum. They have stopped caring now. The last three times I have gone (yes I keep trying because I love their food stupid me, but not any more) I have watched them touch the buns and then touch the lettuce that I needed for my lettuce wrap. Twice I threw the food away. I should have thrown it away all three times.
No
Very knowledgeable of gluten allergy’s and cross contamination. I have Celiacs and never get sick at this location ๐
Yes
Fries, yumm! One person was new, but fetched the ingredients list for allergens. Another stepped in to confirm. He changed gloves before scooping up my fries. I thanked him and he felt good about it,too. ๐ Thank you Five Guys! And team.
Yes
They've done great for me thus far!! They are super diligent on changing gloves and not cross handling. Great to be able to have a good lettuce wrapped burger nearby!
Yes
they put special instructions on your order. share verbally with the staff. able to choose lettuce wrap or in a bowl. nothing but fries go in the fryer. yummy. I have Celiac with a severe reaction and never been sick.
Yes
The employees were so nice! I told them I had a Gluten Allergy and they were more than happy to accommodate me! My lettuce wrap came in a separate bag and they wiped down the counters before making my burger. Love that the fries have their own fryer too!!!
Ordered a lettuce wrapped burger with bacon, Cajun fries a chocolate milkshake and a strawberry milkshake.
In the past we have not had issues.... But we were glutened this time. Don't take the chance.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good
In general Five Guys is great with allergies, but check your bag before you leave. The cashier today was new and didn't realize he needed to check "gluten allergy," he only put "separate bag," so they accidentally served it with the bread. But they were very happy to remake it when we pointed it out.
— Somewhat
— No gluten-free information on the menu
— Excellent
— Somewhat
— No gluten-free information on the menu
— Some
— Good
We communicated with the staff per usual, as Five Guys is a place we visit all the time. We’ve been to the one in Coral Gables, Jupiter, Boulder, Longmont, Montreal, Miami, New York, Mt. Tremblant. It always tested safe. Well, not in Castle Rock. Portable gluten tester flagged heavy gluten. They simply didn’t do a good job. Didn’t eat it.
— Not at all
— Not Much/None
— Poor
We always order the burger without bread and use a GF bread roll at home
— Very
— Some
— Excellent