Permanently Closed

Flat Top Grill

3 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu
3200 North Southport Avenue
Chicago, IL 60657

Most Recent Reviews


Overall Rating

Review


This location is permanently closed.

Updated 8 years ago read full review

Overall Rating

Review


Disgusting. My family got sick immediately--BOTH times. Thought the first time was a fluke. It wasn't.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I'm really sensitive- never had a problem as long as I stick to the simple, labeled gf sauces. I also don't take anything that sits near a vegan protein to avoid cross contamination. They also will cook your food in a separate from the rest if you add a blue stick to your meal. Highly recommended for sensitive celiacs!

Updated 10 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Restaurant

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Reviews of this Chain

Celiac

Overall Rating

Review


Everything marked if GF or not Separate prep area for food allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


My friend took us here and I didn’t get sick at all—but I felt quite nervous. You make your own bowls “salad bar/buffet” style which is a recipe for cross-contamination. (And nothing is labeled for gluten at the bar or on the physical menu either). When they stir-fried my ingredients I had a small allergen stick that directed them to cook it on a clean, separate surface and I’m sure that’s what happened. The real concern is the buffet setup.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Even the manager couldn't tell me what protocol they had in place to try and prevent cross contamination, and told me it wasn't safe for me to eat there. Everything was made from a buffet, and ingredients were spilled and splashed everywhere. Would not recommend.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Symptomatic Celiac

Overall Rating

Review


I ordered the make your own bowl where you basically add ingredients to your bowl from a buffet line of ingredients. After that, if you want proteins or meats, they add an allergy tag and cook that in a separate area. I have celiac and feel pretty safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Staff was knowledgeable about what had gluten. Only one sauce contains wheat supposedly. Had a way to mark your order so it was made in a separate clean spot. Rice noodles and white rice available plusses of meats and veggies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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