Flatbread Company

9 recent ratings
$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pizza
88% of 9 votes say it's celiac friendly
2760 White Mountain Hwy
North Conway, NH 03860

Top Reviews


Celiac

Overall Rating

Review


NOT ALLERGY FRIENDLY!! 9 of us went to flatbread pizza at the start of my sisters bachelorette as she has a severe gluten and dairy allergy and the server assured us and explained their practices to keep cross contamination to a minimum. 3 of our 9 orders were wrong. They almost served my sister a gluten crust but she (my sister) realized the mistake and asked them to fix it. They did but forget she also ordered dairy free. She got extremely Ill shortly after from the dairy causing the party to be cut short. You only get one bachelorette and hers was ruined because of their lack of understanding how serious food allergies are. I think it should be noted the business was not that busy at the time. I know the dinner time rush can be stressful and things can be overlooked but this was not the case. They need a better system for allergies or reeducation. In fairness If you don’t have allergies the pizzas are pretty tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


One of the best gluten free pizzas I’ve ever had. They have a separate room to prep the gluten free pizzas. Didn’t get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


The staff is very knowledgeable about cross-contamination and celiac disease. We have been here many times and love it. The food is delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pizza

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Healthy
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

Photos


Gluten free pepperoni and mushroom! Delicious, prepared with care and served on a tin to prevent cross contamination in the brick oven.
Pepperoni and mushroom, ready for its close up.
Add a photo View all photos

More Reviews


Gluten Sensitive

Overall Rating

Review


We have been coming here for years. They are very accommodating with GF and their pizza is amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Celiac

Overall Rating

Review


Had another great experience at Flatbread! The server confirmed that it was a gluten allergy so they would take extra precautions to prepare it separately. I love that the GF crust is thin and delicious and comes out in the pan it was baked in.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Celiac

Overall Rating

Review


Ugh, my favorite gf pizza!!! Unfortunately they do cook the pizzas in the same oven (though gf pizzas are prepared in a separate work station and cooked in their own pan), so I have had mild upset on a few occasions but usually it goes down smoothly!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Celiac

Overall Rating

Review


GF flatbread pizza.

Got take out. Served in the same tray it was cooked in. Felt very good about precautions that were taken.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Everything is prepared separately and safely, the food is delicious, and most toppings are gluten free, which provides a ton of variety when ordering! Service is wonderful and the staff is very conscientious.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Very tasty, and alot of options for those with celiac. On their menu they have a disclaimer, saying they can't 100% guarantee gluten free - because they make pizzas and have flour in the air. But I had no problem

Celiac friendly?

Yes

Updated 1 year ago read full review

Celiac

Overall Rating

Review


They understand when you tell them allergy when ordering a gluten free pizza. Make sure to mention it is an allergy so they know to put it on a safe aluminum pan to bake. They prepare the gluten free pizzas in a separate area away from the regular ones. When I asked for a box the server first boxed up the regular pizzas and said she would go wash her hands and be back to do mine. Good pizza as well! They are up front on the menu about potential for cross contamination because it is a pizza place and they are trying to cover themselves but they are the safest pizza place I have eaten at both at this location, in Portsmouth and Portland.

Celiac friendly?

Yes

Updated 2 years ago read full review

Not celiac

Overall Rating

Review


I am not celiac, just gluten intolerant, but I was impressed with the care that they took with my GF pizza. It was prepared in a separate area, away from the regular pizzas, and was cooked on a disposable aluminum pan. I had the BBQ pizza with pork, pineapple, and goat cheese. It was delicious!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Acted like they do this all the time with GF. Got sick within 10 mins of finishing my part of a GF pizza. So cross contamination likely. Add to that... it didn’t even taste good going down. Dry dry dry ingredients and bland flavor. I wouldn’t return there.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Had a GF BBQ Pulled Pork Pizza with Pineapple and Goat Cheese . . . DELICIOUS!!!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Staff is great here! Gf pizza is made in a separate pan and prepared in the back. Eat here all the time and have never had any issues! Even their bbq sauce for the pizza is gf.

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Great and safe GF pizza! The waitress took all of my concerns seriously. They use a pizza crust that's in its own aluminum tray, they use completely separate toppings, and cut it in a different area that's above where they cut the gluten-full pizzas. I'm writing this review 24 hours after eating and I'm feeling great!

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


This is my favorite pizza. Safe, delicious and fresh! We go here every time we take our daughter to Story Land and it is one of the highlights of our day.

Updated 3 years ago read full review

Celiac

Overall Rating

Review


One of many flatbread companies I’ve been to! Gf pizza is cooked and served on its own foil tray

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Excellent pizza and super safe, they definitely know their stuff!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Best pizza I've ever had. I got the sausage pizza with vegan cheese. Our waitress was really responsive and happy to talk through their precautions to keep the pizza safe. For gluten free pizza they make it in the back room so it's not prepared near the gluten pizza, and they use toppings that haven't been used for gluten pizza, either. Then they carry it out on a special tray so it doesn't touch anything. I also watched the person putting pizzas in the oven and he was very careful about placing it in a way that he wouldn't be putting the floured paddle over top of it. These folks really go above and beyond to make gluten free pizza as safe as it could possibly be in this type of restaurant. They also made a mistake on my pizza and cut it using the wrong (gf but not df) cutter, so they immediately made a new one. I appreciated that they caught the mistake and corrected it right away.

That said, the seating area is in a large room where the gluten pizzas are being made and cooked. The ovens have hoods and we saw the smoke being sucked into the hoods, so any flour in the air stays away from the seating area. I'm very sensitive and didn't get glutened.

Celiac friendly?

Yes

Updated 3 years ago read full review

Not celiac

Overall Rating

Review


Great pizza - both gf and normal - great atmosphere and very pleasant staff. $5 extra for any gf pizza base but my daughter reckons best pizza she’s had since being gf. As others have said - cooked on separate tray and used different cutter etc - seemed very aware of cross contamination

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


Amazing pizza and staff. Expensive pizza but you have to expect that when you have celiac

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Always love Flatbread, first time at this location. Staff was knowledgeable and can pretty much have any pizza on their gf crust which is delicious!!

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


Most all pizzas available on GF crust. Cooked on separate tray (shared oven space but on separate disposable tray so not touching oven). Server very friendly and knowledgeable about both GF and peanut allergies. I have a wheat allergy so always very careful. Would eat there again

Updated 4 years ago read full review

Overall Rating

Review


I have been to other Flatbread Co locations but not this before the other day. I always have great gf pizza and have never had a reaction. Waitstaff are extremely pleasant and each location has a wonderful relaxed feel.

Updated 4 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The pizza here is amazing! The staff was very knowledgeable. I had a plain cheese pizza and the pizza crust was delicious, the waitress gave me a pamphlet about the person who made the crust. I love Flatbread!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Knowledgeable staff and separate preparation for GF pizza made this feel like a safe choice. My son ate the pizza and did not complain but honestly I didn't think it was very good.The toppings were delicious but the GF dough not so much. It seemed like the bottom (either the dough itself or because it is cooked in a pan) was undercooked but the crust was really dark. I'm not sure how they could avoid it given that they are going out of their way to make it safe, but I guess upon reading all the reviews I had set expectations higher. Great service, salad, fresh lemonade and toppings.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Staff seemed very knowledgeable about Celiac. Informed me that they take as many precautions as possible but there is plenty of "airborne flour, etc." so I'm taking a risk eating there. I ordered a cheese and herb flatbread which apparently came out without herbs because the waitress asked afterwards if I wanted herbs on the side? I declined because it was very tasty without. Picky family loved their non-gf pizza. I waited a few days to make sure I didn't get sick and so far so good. The pizza was however extremely greasy and maybe I'm weird but the amount of smoke from the ovens inside kind of bugged me while eating, haha. I'd go back though.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


They not only cooked the pizza on a disposable tray but they prepare the pizza where they prepare the salads to help with any cross-contamination. The gf pizza was very good and my son had no issues after eating it. The staff is super friendly and the atmosphere was great. It's family friendly but also a good place to go without kids. We will definitely be returning when we are in the area again.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


This might have been the best pizza I have ever had. They catered perfectly to my gluten allergy, with an amazing pizza and a gluten free whoopee pie for desert. Everything is farm to table, healthy and delicious. I might come back to North Conway just for more Flatbread Company, I would very highly recommend it to anyone and everyone, especially those with food allergies.

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The best GF pizza we have ever had!! Staff very knowledgeable!!

Updated 5 years ago read full review

Overall Rating

Review


This place was great!! GF crust was amazing and pizza is cooked in a disposable aluminum tray. They also offer dairy free cheese and free range, nitrate free meats. Food was very good and loved the atmosphere! Will definitely be back here.

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


We are here visiting from RI and Stacy was awesome explaining everything!! Thanks a bunch!!

Updated 6 years ago read full review

Not celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Delicious, separate "gluten free prep area", disposable aluminum tray, separate oven.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Always great. I've been going here for years as celiac

Updated 6 years ago read full review

Overall Rating

Review


We let be this place. My son and I have Celiac. Never had a problem.

Updated 6 years ago read full review

Overall Rating

Review


excellent

Updated 6 years ago read full review

Overall Rating

Review


Great service! The server said she was so concerned about making sure my gluten free request was followed exactly that she forgot to put in my boyfriend's order, but we then got that flatbread for free! Overall really good experience! One of the better gf crusts I have had. Would definitely come back.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


The gluten pizza was delicious but the GF was not. My 4 year barely ate anything.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Definitely not gluten free. My wife has celiac to the extreme. 2 emergency surgeries from it before being diagnosed. She threw up within 30 minutes of eating. My youngest daughter had green, loose stools the following day. I should have suspected a problem when the order taker asked if the reason for gluten free was a food allergy, or a fad diet. BTW. On top of not being gluten free, this was the worst pizza that I, my wife, or my children have ever had. We ordered 2 different GF pizzas and one that was not GF. I don't know where all of the 5 star ratings are from. ??? I did notice that some of the eaters said that they had celiacs. A true celiac knows that there is no s in celiac disease.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Go Here.

Amazing gluten-free pizza in a super nice restaurant.

I've had celiacs for 4 years and this is one of the two or three best pizza places I have found.

Updated 7 years ago read full review

Overall Rating

Review


Went here while on vacation we had a great time! the atmosphere was cute and very nice staff who were very nice about showing me GF options if in the area again I would return!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The gf crust was very soft and larger than most gf pizza. The selection of nitrate free meats and organic ingredients is impressive. My pizza was not hot and there was no crisp on the crust except for browned edges. I sent it back to be cooked longer with little improvement. The manger and wait staff were very friendly and apologetic. I might return, and would try ordering it well done, but I've had better GF pizza other places.

Updated 7 years ago read full review

Not celiac

Overall Rating

Review


The best gluten free pizza I have ever had by far!

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Great GF pizza !!!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The staff were amazing and very thoughtful. The gluten free pizza is probably one of the best I have ever had. The brownie was a perfect way to finish the meal.

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Felt safe with separate pan for cooking, but was not the most satisfying/tasty flatbread/pizza. I got the classic cheese. The crust was floppy and the cheese slid off making it difficult to eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


My gluten free flatbread was great- made on a separate tray. It was so nice to have gluten free desserts and the waitress was great about checking on things when I had questions.

Overall Rating

Review


We had 3 Celiacs with us. Regular 12" pizza was about $15 and they charged an additional $5.50 for a premade frozen 12" crust, so a personal pizza is a 37% upcharge. The place looked great and the service was fast and friendly, but we can't 'stomach' that kind of gouge.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We ordered drinks, local ciders and local beer for my non-gluten free husband while waiting for our outdoor seats on the water. When we sat down we ordered a gluten free pepperoni pizza for the kids. It was ready within 20 minutes. They asked if it was allergy or intolerance. Came on a separate sheet pan to protect against cross contamination. I ordered the chicken bacon ranch gluten free flatbread pizza. It was delicious. For dessert we had the gluten free Whoopi pie and gluten free warm brownie sundae. Both came with vanilla ice cream and whipped cream. Both were child approved.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


This restaurant was amazing and very gluten free friendly. The waiters were super nice and had a good understanding about allergies. I highly recommend this place for great pizza on maui.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

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