Flatbread Company
72 Commercial St, Portland, ME Directions
Top Reviews
Very good pizza crust and tomato sauce but I can’t recommend Flatbread because we were not informed by our server that GF pizzas take 50+ minutes as compared to non GF. Our server was very attentive until she got our order than we didn’t see her again until the check came over an hour and a half later. Never offered refills on drinks or advised us on the increase wait time for GF. We saw another family come in, eat and leave all in 50 minutes! Do not bring children here! I should mention the restaurant was only ⅔ full and it was 1:30 on a Saturday.
My daughter’s gf pizza was prepared in its own sheet pan to avoid cross-contamination. She loved it. The server was very knowledgeable and understanding.
I normally don't do pizza places because of flour/cross contamination risks, but I tried this place on our last day of vacation based off of the reviews. While they do offer gf pizza, separate prep area and it's cooked on it's own tray in the oven, I still got very sick. There's flour everywhere in here and I'm also wondering if maybe they used the same pizza cutter despite all the other precautions. Either way...it was not a pleasant road trip home.
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More Reviews
Great experience! Gluten free pizza made in a separate disposable tin. Crust was from “A Peace of Mind” bakery...delicious. Dairy free was available, too!
Delicious GF pizzas available, not sure what crust they use but it's great! You still get the stone oven taste but they cook it on its own single-use tray so it's safe. Been here several times now without issue.
Excellent gluten free pizza! Knowledgeable server, our pizza was made on disposable pans, separate prep area and ingredients. Crusts are made by “A piece of mind” bakery in NH. My 8 year old with celiac was in heaven. Salads were yummy too!
Good selection of GF options (including dessert), asked if it was a preference or allergy, and didn't make me sick. They prepared the pizza in a separate area and cooked it on a safe pan. I went here based on the good reviews here on Find Me GF--after my server gave me all the disclaimers about how they can't guarantee anything is GF, told me the precautions they take, and came just short of recommending that someone with celiac shouldn't eat there, I went ahead and ate here based on their good reviews and had no issues, but the server nearly had me too scared to eat there.
Amazing flatbread and the tables outside in the back are awesome on a nice summer night! I had the brownie sundae as well and didn't get sick. Would definitely go back!
Great pizza and they had a couple of dessert options too (not just ice cream)!
Pizza is great! Each waiter that I’ve had is knowledgeable about gluten free options and ask if the pizza needs to be cooked on a separate stone. Highly recommended
Incredible gf flatbread - the best crust I've ever had! Also a gf lemon whoopie pie, Ah-mazing!!!!
That brownie Sunday was the death of me. (In a good way) btw pizza was good too!
Great spot for gf pizza, the dough is below average, but the gf brownie sundae is to die for.
When you order the gluten free pizza the server should ask if it's an intolerance or celiac- ie if they should put it in a safe pan- if they don't make sure to mention celiac! They can prepare the pizza in a separate area the server informed me. Good to have this option when going out with people. I am not a huge fan of the crust as I think it's a little soggy but still good toppings and great to have the option of safe pizza in downtown Portland.
Awesome! Finally a GF crust that isn't like hard and crispy. Sat outside and had great views of the harbor. Service was really good.
We ordered the flatbread special with prosciutto, red onions, cranberries, and I believe three different types of cheeses... Drizzled with a balsamic reduction! It was so tasty! The dough is by far the best I've ever had! It was a perfect size to share. I also had a bottle lavender lemonade mead wine -- I highly recommend it! Great quality ingredients! The only downfall to this place is the service took soooo long.
Great pizza. Know about celiac. Will go back
Best GF pizza ever. I made mine a meat lovers All organic sausage, bacon, pepperoni, and chicken. Great place, staff, and located right by the cruise ship dock.
Great options, awesome staff, and their gf pizza crust is delicious.
Best GF pizza I've had! Usually a little bit of a wait, and a tad pricey, but it's well worth it!
Always a great experience with delicious food. Often a wait for a table, but I prefer the bar anyway. Great options for GF pizza, delicious, fresh ingredients, and the specials are always interesting and worth trying. Good selection of GF beer and cider. The staff is always friendly.
The best GF pizza in the area! I've literally tried all of the other options and this crust is fantastic! We always get the special because they have a more creative topping - both a veggie special and a meat special are offered.
Reviews of this Chain
I'm very sensitive and did not get sick. The sausage tasted great! The brownie was average for gluten free.
I have been to other flatbreads without issue. Last night was the second time I was glutened at this particular location. Never happens at the other ones. For some reason, they always remove the pizza from the aluminum tray they bake it in, and serve it on the ones they serve everyone else’s pizza on. Why? none of the other locations do this. Those trays may be washed, but transferring to other surfaces is not safe in a place like this. I watched them cut and transfer pizza without washing, changing, or soaking a single hand, board, or pizza cutter (looked like the cutters were color coded by vegetarian, vegan, and meaty). Honestly, it wasn’t even busy this time and I still had issues.
Dedicated line for ciders on tap! Never had any cross-contamimatoon issues with flat breads, either. Come 2nd and 4th Mondays 7-10 for Rhode Island Pub Sing!
They understand when you tell them allergy when ordering a gluten free pizza. Make sure to mention it is an allergy so they know to put it on a safe aluminum pan to bake. They prepare the gluten free pizzas in a separate area away from the regular ones. When I asked for a box the server first boxed up the regular pizzas and said she would go wash her hands and be back to do mine. Good pizza as well! They are up front on the menu about potential for cross contamination because it is a pizza place and they are trying to cover themselves but they are the safest pizza place I have eaten at both at this location, in Portsmouth and Portland.
Amazing pizza, the best I have ever had. They took serious precautions. My waiter was awesome.
Great food and I was able to order any pizza I wanted on a small GF crust. I used to love going to Flatbread prior to going gluten free and was so excited to have success with this pizza.
Had a delicious pizza and did not get sick! Menu even had a section for gluten free drinks! There is a risk of cross contamination due to flour being in the air however they prepped my pizza in the back from ingredients straight out of the walk in fridge to minimize that risk.
I am not celiac, just gluten intolerant, but I was impressed with the care that they took with my GF pizza. It was prepared in a separate area, away from the regular pizzas, and was cooked on a disposable aluminum pan. I had the BBQ pizza with pork, pineapple, and goat cheese. It was delicious!
I came here for lunch today and had the BEST gluten free pizza I’ve ever eaten. Normally I hate GF pizza because I don’t like the standard crust that most restaurants use, but after reading a few reviews I decided to give this one a try. I was extremely pleased!! The crust reminded me of regular pizza; it was the perfect texture. The sauce and cheese on the pizza were delicious too. The pizza was also cooked on a separate, disposable aluminum tray to reduce the risk of cross contamination. I would definitely recommend this place and would come back here again for sure!!
I love the pizza here but have reacted at least three times. I finally got it through my head that it isn’t safe to eat.
Celiac and wheat intolerant. The pizza was really good. They make it in a "gluten free only" area of the restaurant and even have a stone oven only for gluten free food. Will be back if ever in Providence again.
Best staff! They have a separate area that they prepare the gf pizzas with gloves and put them carefully on a tin foil basket before baking. The BEST gf pizza around ❤🍕
Acted like they do this all the time with GF. Got sick within 10 mins of finishing my part of a GF pizza. So cross contamination likely. Add to that... it didn’t even taste good going down. Dry dry dry ingredients and bland flavor. I wouldn’t return there.
Flour flies through the air here! Be careful! Seated near where dough being rolled out watching them toss flour. Dough was undercooked, had to be sent back. Still very doughy in center. Will not return here.
I have been diagnosed for 3 years and this is the best pizza crust i have had. The outer crust had a bit of fluff to it and that is the first time i had fluff on the outer edge. Service was great. Totally recommend. Bit more pricey but so worth it.
The food was great!! I was able to watch them make the pizza from where I was sitting. When they made the dough, they washed their hands and changed their gloves. When they were about to cook it, they put it in foil as to not contaminate it. The staff was also very knowledgeable and knew what to do right away. If you are near Flatbread Company, I highly suggest you eat there.
Had a GF BBQ Pulled Pork Pizza with Pineapple and Goat Cheese . . . DELICIOUS!!!
Delicious pizza made in front of you in big oven, no problem getting gluten free.
Staff is great here! Gf pizza is made in a separate pan and prepared in the back. Eat here all the time and have never had any issues! Even their bbq sauce for the pizza is gf.
Always super friendly wait staff! However, do not eat here if you have celiacs... they said it would be safe but I had a severe allergic reaction twice (I was stupid enough to do it again) and was sick for days (I have a wheat allergy on top of celiacs). Now whenever I go there with friends and family I just have a glass of rosé 😂
Delicious pizza prepared & served on a disposable pan.
Pizza here is amazing and I've never had any issues! I definitely recommend the white pizza.
Great and safe GF pizza! The waitress took all of my concerns seriously. They use a pizza crust that's in its own aluminum tray, they use completely separate toppings, and cut it in a different area that's above where they cut the gluten-full pizzas. I'm writing this review 24 hours after eating and I'm feeling great!
Amazing ambience and great flatbread. They have 2 different kinds of gluten free crusts - one has honey and the other one is vegan. I had the vegan one. We ordered 2 different pizzas each time and ate their twice. Tested it with Nima and came back gluten free. They know about cross contamination and their gluten free kitchen area is completely separate. However, they have only one wood fired oven but take precautions and place gluten free pizzas on a foil. That takes care of cross contamination. And proven by Nima. Happy to find this place. Also, my wife is vegan and they let us buy vegan cheese from outside (they don’t carry it) for our pizzas. Very accommodating. Do try their house Cabernet. It’s worth the $14/glass. Gluten free crust is $7 extra but so much worth it. Would go back here again if I’m here again.
This is my favorite pizza. Safe, delicious and fresh! We go here every time we take our daughter to Story Land and it is one of the highlights of our day.
One of many flatbread companies I’ve been to! Gf pizza is cooked and served on its own foil tray
I’ve been to many flatbread companies in New England and they’re all great! Love the toppings, and the gf pizza is cooked and served on its own foil tray. Been to this location multiple times and have never had an issue. All of the waitresses I’ve had were knowledgeable as well.
I’ve been to a few flatbread companies in New England and they’re all delicious! Always serve the gf pizza on its own foil tray and I’ve never had an issue
I’ve been to many flatbread companies in New England and have never had a problem! Upcharge for the gf crust, but it comes on it’s own foil pan and the toppings are great
This is our favorite pizza! We love the variety of organic and local toppings. Gourmet pizza is pricey and add on another $20ish for gf crusts and my family of four never gets out of there for under $100. Even if we do takeaway. Not a weekly thing but good to quell a pizza craving!
Excellent pizza and super safe, they definitely know their stuff!
I used to go to Flatbread when I was taking a summer course at Umass Lowell and was blown away by the quality of their crust - make sure you pay extra for the house made crust! It’s totally worth it. Needless to say, I’m very glad there’s one here in Providence! You can’t beat the atmosphere and the pizza. The drinks are good too!
Great toppings and atmosphere! They cook the the GF pizzas in separate trays to protect against cross contamination. I've eaten here multiple times without a problem. Good cider selection too!
Just okay. There is a pretty sizable up-charge for the gf crust. So the much higher price just isn’t worth it for not so good pizza. We did have a very good gf dessert that they get brought in from a local gf bakery.
No problem for this celiac. Precautions taken using designated prep area for my pizza, special one-use tray to go in oven. Knowledgeable staff. Will definitely be back!
Told them I was celiac and got a vegan pizza. They remade it but I was sick shortly after and for the next several days. I was told that they also cook gluten products in the same gluten free oven. So skip the place.
Had GF crust cheese and herb. Was sooo good. They made the pizza on a tinfoil base so it wouldn't touch the other pies. Absolutely delish!
Had a reaction after eating here last night. Had eaten here once or twice after finding out i was celiac, and was fine, but after last night likely won’t be returning.
Great pizza options for GF eaters!
The staff was incredibly knowledgeable about celiac and cross-contamination. Ate a delicious, safe meal while visiting the area - so very grateful for awesome places like this!
Excellent GF crust, convenient to EV charger. Friendly service.
The pizza tastes amazing, but is insanely expensive. I am not so sure it is safe either, but I could have been reacting to something else I ate.
It's a pizza place with an open kitchen so there is definitely flour around, but they have a totally separate oven for the gf pizza, waitress seemed knowledgeable, I didn't get sick, and it tasted good!
Excellent gf pizza baked in tinfoil tray. Edited 1/5/19: we both got sick several months ago and now don’t eat at Flatbread. I think there’s just too much gluten in the air. The staff is very upfront about this which I appreciate, and we still think this is a wonderful local business, but sadly we don’t eat there anymore.
Best pizza I've ever had. I got the sausage pizza with vegan cheese. Our waitress was really responsive and happy to talk through their precautions to keep the pizza safe. For gluten free pizza they make it in the back room so it's not prepared near the gluten pizza, and they use toppings that haven't been used for gluten pizza, either. Then they carry it out on a special tray so it doesn't touch anything. I also watched the person putting pizzas in the oven and he was very careful about placing it in a way that he wouldn't be putting the floured paddle over top of it. These folks really go above and beyond to make gluten free pizza as safe as it could possibly be in this type of restaurant. They also made a mistake on my pizza and cut it using the wrong (gf but not df) cutter, so they immediately made a new one. I appreciated that they caught the mistake and corrected it right away. That said, the seating area is in a large room where the gluten pizzas are being made and cooked. The ovens have hoods and we saw the smoke being sucked into the hoods, so any flour in the air stays away from the seating area. I'm very sensitive and didn't get glutened.
$5 upcharge for a small gf pizza— seems a bit much. Pizza is good, though.
I was assured that they had a separate prep area for GF pizzas and that it would be safe for me to eat there, but clearly there was cross contamination. Was sick within a half hour of eating here.
Great pizza - both gf and normal - great atmosphere and very pleasant staff. $5 extra for any gf pizza base but my daughter reckons best pizza she’s had since being gf. As others have said - cooked on separate tray and used different cutter etc - seemed very aware of cross contamination
Found this place by chance. Walked in with my mom, thinking I wouldn’t be able to eat here as well. Noticed gluten free options on the menu, talked with the waitress and the manager and found out they have a completely separate area to prepare their pizza and cook it for the gluten pizzas! They also cook all pizzas in an aluminum pan so if you have a dairy allergy as well as a gluten allergy, you can rest easy knowing they take the time to significantly lower the risk of cross contamination for us dairy free customers! Had the pizza and it was amazing! Would definitely go there again!
I just got so sick there. Pretty sure the waitstaff knew it because she comped the bill without my asking.
