I love Freebirds, maybe even more than Chipotle. Everything is gluten free except their tortillas, of course, and their bbq sauce. Good portion size for a good price. Be sure you let the server know you need to be gluten free and ask for clean gloves etc.. A couple of things they use their hands to get, but they don't have a problem getting uncontaminated stuff from the back. I have celiac disease and have never gotten sick here.
Good about changing gloves. Food was tasteless and gross. Won't be back.
The staff made my meal and I was about to pay for it, when Patrick the manager asked me if I was gluten free because of allergies. When I told him yes, he threw the meal away because his staff did not change their gloves. He then said he would make my meal personally to make sure it was done right. He changed his gloves and got out fresh utensils to keep my food from being cross contaminated.
We ordered our food to go. I tried to plan ahead, but their website isn't very helpful for making smart gluten free choices, neither is their menu, but we worked it out. They have an allergen list, which I hate. Who has time for that? I hope they decide to simplify things in ther future. Having been my first time eating from here, I enjoyed their burrito bowl very much. It was a simple carnita with cilantro rice and pico. Very tasty and I had no issues with cross contamination. What I found most interesting is that I didn't need to add anything to the meal like a sauce or spice. The meal had lots of flavor. I'm looking forward to eating from there again.
All meats but the steak are gluten free
Can do any bowl. Only things not gluten free were the steak and of course the tortillas. They had the allergen guide readily available.
Wow I'm a Celiac and have been craving nachos, so happy that their fryer is not cross contaminated. So many topping choices, I'll be back. Next day still no reaction
GF was fine, but had to ask staff to pause when they began to place corn tortilla on same press used for flour tortillas. Shifted to a bowl and had no issues, but view it as a near-miss. Tasted better than Chipotle, but otherwise a similar dining experience.
Nachos are safe! The employees are always quick to wash their hands and change gloves for me when I tell them I have a gluten allergy.
Awesome!!! Great knowledgeable staff.
I had a grilled chicken bowl and explained that I am celiac. The employees took special care not to cross contaminate. He even changed his fresh gloves as soon as I told him just to be extra safe.
They have gf options of a bowl, salad, or corn tortillas, but the set up looks like a cross contamination nightmare if you're Celiacs.
I was feeling guilty for requesting GF. They went out of their way to check my choices before I got in line. Very appreciative.
The food was tasty but the girls working there had no idea about gluten free. And continued to insist I could eat the flour tortillas even after I explained that there was gluten in them. It's a bad idea to argue with a customer and even worse when it's over a very bad allergy. I should have left but was tired and hungry and I know my options at freebirds.
The employers have a list of ingredients that are GF, which is located behind the counter. Lots of options were available. I choose to get a burrito bowl. I liked that they did not touch the ingredients with their hands. It was a nice change from Chipotle! I plan to come again.
Just let them know you're gluten free and they will get you a clean tray and change their gloves. I always have had great experiences here and have never gotten sick. :)
The best experience, each and every time. They are soooo careful. They scrub up to their elbows, change gloves, wash a tray and have a separate gf menu. Ask for Bobby to take care of you - he knows about celiac disease and really looks out for his guests. Food is great too!
Manager was knowledgeable about what was gluten free - the rest of the staff not so much. Most everything there is gluten free. Chips are made in fryer that is not exposed to gluten so they are not cross contaminated. Had nachos and they were great. Didn't get sick!
I went when it was not crowded at all. They were very careful with my food and avoided cross contamination. I basically could have meat and lettuce though. The cross contamination on a busy day would be through the roof so I could not ever eat there on a busy day.
Would not recommend for Celiacs. Workers were not at all aware of cross contamination or contentious. Some sauces are not GF and neither is steak. Sauces are placed in a way that the can drip into each other. Looking back I think they used the same spoon for all the meats. I wish I had just left and headed to Chipotle. Now I am paying for letting myself get over hungry and making a bad decision.
On a road trip with three dogs, super accommodating of gluten allergy, put on new gloves, got new utensils and gave me an allergen menu. Very friendly staff, great for dogs for outside seating. Perfect road tip stop. Out door seating for dogs is in shade at 6 p.m
very delicious food!
I asked if the corn tortillas were just corn and gluten free and the employee asked another longer term employee who did not know for sure but said "probably." He said there are lists of ingredients somewhere but didn't know where. He did look for a bit but Wasn't successful. I wouldn't have given a two star rating with just that, but the fact that the original employee had an obvious smirk on his face the whole time and looked like he was trying really hard not to roll his eyes at me was really uncalled for.
I've always had a great experience here. As a gluten-free vegetarian I enjoy the tempeh they have in a burrito bowl. The first time I asked for it there was some confusion about my allergy but the manager went over all of the ingredients with me and we cleared up any confusion. They're very friendly & the food has a lot of flavor! Better version of Chipotle I think!
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