Friendly's

1 rating
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Ice Cream
408 Queen St
Southington, CT 06489

Most Recent Reviews


Overall Rating

Review


Not sure what to expect however their menu lists what is gluten free. When I told the waitress I had an allergy she specifically when into the kitchen to check on a particular product. When I asked about gluten with dessert she gave me the book they have on hand listing any potential allergies with all the food items they sell. I was impressed and appreciative she took my allergy so seriously. I would go back again with the kids.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Ice Cream

Categories

  • Dinner
  • Kid Friendly
  • Restaurant

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Reviews of this Chain

Celiac

Overall Rating

Review


Probably okay for ice cream, but not for eating.

I was cautiously optimistic, having read that other locations had GF items noted on the menu, but that wasn’t the case here; there isn’t a GF menu nor (to her credit) would the waitress try to guess what might work. The regular fries looked okay, but the waffle fries were battered. Another issue is that the menu overall doesn’t seem to be as large as at other locations.

In retrospect, the salads looked okay, but nearly everything else was fried and either breaded or on actual bread.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Gluten Sensitive

Overall Rating

Review


Do not visit this location! When I asked the waitress about a gluten free/gluten sensitive menu she looked at me as if I had 2 heads! She mumbled something about “that” allergy paper we don’t have anymore. Like really!? Very disgusted with Friendly’s and I now realize that “Friendly’s” IS NOT GLUTEN FRIENDLY!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Wheat Allergy

Overall Rating

Review


The staff is kind but not capable of safely serving gluten free food. This location is severely understaffed, and the employees I’ve been served by aren’t aware/trained to help those with allergies.

I feel bad leaving a low review, because the staff that is present are working their butts off and barely holding it together for a minimum wage paying chain. But I can’t trust them to serve gf…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They do not have gluten free options and cannot easily make alterations to make things gluten free. The server and staff on when I went with family seemed uncertain. The only option they felt comfortable giving was a very bare salad. They werent even sure about the dressings so I did not feel safe trying anything.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating

Overall Rating

Review


Just a few gluten free options like salads.

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