We went to Fuse and I was excited for the dedicated fryer and gf buns. I asked about several items being gf and server nonchalantly told me everything was, except that the burger had cheese, so don’t get cheese. I explained that cheese is gluten free. My husband and I got our burgers (he is not gf), and the buns were identical. I tried pointing out that they were both the same and so they went back and switched my roll. I am assuming with the same burger since it was only 3 minutes later. I did not eat it, but did have the fries and did not get sick. My main issue was pretending to know Celiac/ GF and not actually having a clue. I could not trust anything they said or did.
Had a very good experience here! There are multiple restaurants I dined at during my stay here, so I’ll elaborate on each place I visited.
Sound waves: separate gluten free area. Ate a GF veggie pizza with no issues.
Stax: chips come with Lawry’s seasoning which some are sensitive to (including me) and they weren’t super kind or understanding when I said I couldn’t eat it. Proceed with caution.
Wasabi’s: Very informed about gluten allergies. Came to eat here three times. Even had gluten free ponzu sauce. No reaction, and it was delicious.
Ravello: Had a good amount of GF options. The chicken piccata was very tasty.
Definitely ask questions, because not everything that comes with every meal is listed in the menu. And definitely have a glass of sweet tea!
I was here for a conference and they did pretty well in taking care of me. The individual restaurants were far better in terms of options and knowledgeable wait staff. Group breakfasts and lunches were pretty good although really limited. One lunch experience wasn't so great - they brought me a sandwich on gluten free bread but couldn't answer my questions about prep surfaces or cross contamination so I wouldn't eat it. No gluten free desserts and very few gluten free snacks during the conference day. Be sure to also look at the reviews for specific restaurants.
Had a mixed experience during our stay. Cascades had a few options but it was pricey and wait was long. Both times we ate here the waiter laughed when I told him all four of us eat gluten free. Ate at Fuse twice. First time waitress had no idea about gluten free. She checked with chef and said only option was salad. Second time the waiter brought the chef out and he offered gf buns and French fries from dedicated fryer. Staff at Soundwave snack bar had no clue so we left even though guest services told us all places would have gf options. Overall frustrating with kids because you can't make reservations at most places and you don't know what choices you will have when you get there.
Got glutened by catered food for a conference after informing staff of celiac disease.
Froyo stand staff had no clue.
You would probably be OK if you only ate at the restaurants and were blessed with informed staff. Had one positive experience overall.
Ate at Jack Daniels. Did not have a separate gf menu but had gf rolls. Got pulled pork on gf roll. Was not bad, but wasnt toasted so it fell apart
Ate at several of the restaurants. Had to ask for Gluten free at each. All had options available. Some staff was knowledgeable. Others had to ask.
Great! Stayed here for a 3 day conference, everything was clearly labeled and I found the GF items were first in the buffet then gluten items! You can also ask anyone and mention allergy and they will go get you a safe plate!
Cascades.....Gluten free options. Had salmon with asparagus....full of flavor, seasoned well and very careful with noting order, and preparation. Varied variety of menu options! Staff knowledgeable & helpful. Highly recommend!!
Are at both Fuse and Jack Daniels. Seemed very knowledgeable and did not get sick. Food was good.
Stax was great. They took celiac seriously. Great burgers and gf fries. Glad I stopped there.
I ate at Fuse on one occasion. Cheesesteak sandwich on a gluten free roll with French fries from dedicated fryer. Nothing spectacular, but had options and understanding of gluten free. Also ate at Italian restaurant there where they had gluten free pasta for 3-4 dishes and brought me gluten free bread.
Jack Daniels Restaurant inside the Gaylord Palms hotel. This restaurant is on the expensive side (because it is in the Gaylord Palms, but the one of the least expensive restaurants in the Gaylord).They had GF menu. The waitress seemed GF menu knowledgeable. I ordered BBQ sandwich on a GF bun with fries. The BBQ was good, but they did not toast the bread, and the fries were good. So far so good with no adverse effects.
They did have gluten free bread and pasta for kids; however, no dedicated fryer. While I realize we were in a hotel and a tourist area, $9 for a turkey sandwich (with woefully little turkey) and fruit for a kid's meal is too steep for more than three stars
Ask for a chef to explain what they can do. Not all the servers are informed but i was lucky to have a chef come out and happily accommodate my needs for gluten, dairy and egg free dining. Everything made to order so they should help you out. Food was fantastic!
Went to Cascade's last night for dinner. My server was very familiar with Celiac and double checked everything with the chefs. I ordered the surf and turf with mashed potatoes and asparagus. The actual food wasn't good or bad but as a super sensitive celiac, I was satisfied with a full belly and no bad reaction.
We ate at the Cascade Restaurant for dinner with the kids. They were extremely wonderful and knowledgable about celiac! The staff went out of their way to help us. My daughter wanted a meal from the kids menu so they made her a grilled cheese on gluten free bread. The fries weren't allowed since not a dedicated fryer. Apple slices were a good side though.
I had dinner at Cascades. Beautiful setting, superb service, very GF knowledgable. Even brought me hot GF bread! But def a $$$+ not a $$. Worth it!
Was disappointed. We did not receive great service. The server seemed knowledgeable. He rushed our order. Did not over us any alternatives for our GF children. Didn't know there was a Children's menu until after I ordered. Had to order off adult menu for them. So far no one has gotten sick. Definitely expected more
I have never had a better experience with staff being knowledgable on all things GF. They took care of me so well, and best of all the food was amazing!
GF menus and options in all restaurants with dedicated fryers.