Gibsons Italia

3 recent ratings
$$$ • Italian Restaurant
Reported to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

233 N Canal St
Chicago, IL 60606
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In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


EXCEPTIONAL experience with multiple food allergies (gluten, eggs, shellfish, all nuts, legumes, sesame)! Manager and staff are all knowledgeable. They have a separate gluten free menu. The regular chicken parmesan is gluten-free, egg-free and always cooked in the gluten-free fryer. (Of course, confirm this when you go, but this was the case when we dined there.) We could also have the risotto which was gluten-free and egg-free. The gluten free pasta contains eggs. We also had the fried brussel sprouts which were made in the gluten free fryer. The food was absolutely amazing. All of the servers and staff were so kind and conscientious about food allergies. I wish there were more locations; we will definitely be back! (The ambiance is exceptional also!)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good with other allergies
  • Reservations recommended
Updated 3 weeks ago read full review

Celiac

Overall Rating

Review


I spoke with the manager before deciding to stay to ask if they could accommodate celiac. The manager communicated with my server who knew from the start that I needed everything to be gluten free. She was great and checked with the chef about several items for me. I enjoyed a perfectly cooked filet with charred asparagus and truffle butter- all delicious. The flourless chocolate cake for dessert was fabulous. No symptoms after eating; I am moderately sensitive and can usually tell I’ve been glutened within the hour.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good selection of healthy options
  • Paleo friendly
Updated 10 months ago read full review

Celiac

Overall Rating

Review


Good the whole meal until dessert and then they gave me a dessert with gluten. Very frustrating! The person serving the dessert made an error (they had a list with food allergen info and I believe what happened was he said an item was gluten free when it actually contained gluten). They otherwise did a great job and food was great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Italian
  • Late Night
  • Lunch
  • Paleo Friendly
  • Restaurant

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Gluten Intolerant

Overall Rating

Review


I will start by saying I was dining with a group of 8 at lunch. However, the number of people in my group should not excuse the poor service received. Especially by a restaurant of this caliber. Many of these issues stem from poor training of wait staff (management take note). I ordered the strip steak salad entree and my server confirmed it was gluten free. So far so good. The group ordered the arancini (individual cheese balls) as an app and I declined my order with her only because I don’t care for cheese. She entered our orders with the kitchen and returned to see if anyone would like to order side dishes because entrees do not come with anything. The group put in several side orders to share for the table and I asked her which ones are gluten free. She asked if I had an allergy (not sure why this is just being questioned now and not when I asked her if the salad is gluten free) and said she would double check with the kitchen to be sure. She returned and began explaining all the components of the dish which contained cheese (???). I stopped her and told her I don’t have a cheese allergy, I have a gluten allergy which is why I asked her specifically if the sides and salad contain gluten. She brushed off my questions (shared fryer, etc) and said I should be fine. But that I just can’t have the meatballs. The food comes out a bit later and she proceeds to try to serve me meat balls on my plate. I told her she just told me they weren’t gluten free?? Further, when her and the bus-boy would refill the water glasses, they would then place my glass down in front of the person to my left or right. So I drank out of the wrong water glass several times during the meal. Again, all completely inexcusable. And to top it off I don’t feel great now, which is very upsetting because I eat out at restaurants in Chicago all the time which are far more progressive, educated and service oriented. So this rarely happens. It will take a lot to convince me to return here.

Celiac friendly?

No

Updated 5 years ago read full review

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