ABSOLUTELY UNSAFE. I called ahead and asked all the questions. Where/how is it prepared, etc. and within and hour it was clear I had been glutened. I’m recovering now, but it’s incredibly infuriating to take such precautions and yet they didn’t care.
Before going gluten free a year ago, this was one of our fave restaurants during our visits to the Smoky Mountains. My husband (not gluten free) wanted to stop here and I agreed believing I could only have a salad. I was surprised to learn they do have a small gluten free pizza and it was delicious. Besides the small pizza, the only other item would be the salad but ask to hold the croutons. They do not guarantee cross contamination so those with Celiac's disease should heed warning. If you have others in your party not gluten free, they have some out of the world deserts.
Ordered a Gluten Free Cheese pizza, tested it with a Nima Device and it came back testing positive for Gluten. Not Celiac friendly
— Not very
— Gluten-free items are marked on the main menu
— Not Much
The place had great gluten-free pizza which you couldn’t tell that it was gluten-free. We had the Gluten-free pasta - fettuccine Alfredo, which they made by scratch and they said it just had milk, sour cream and cheese. We only eat at gluten-free places and now that the coronavirus outbreak is happening its very hard to find places that are open like this. Thanks again for the food and we will be back again to support your restaurant. God bless!
We found the Gondolier restaurant on the Find Me GF app while driving from SC to LA. The stellar 5 star rating was a definite draw for us. We typically trust these ratings - without question - because we know the GF community to be one of support and honesty not just hype (or a buddy helping out a buddy type thing). The atmosphere is good, very relaxed and family friendly. The food is pretty commonly priced and the portions are huge. The 2-star rating comes from the food and the waiter. He had no idea what GF was. None. Nada. He said he was new ( a week on the job) and he constantly went to check with the kitchen to see what was available for me (I have Celiac and am super sensitive). I couldn't ask any questions about the menu because he didn't know anything about it without having to go back and forth to the kitchen. The restaurant was not busy at all (maybe 10 people total) on a Wed night. I ordered baked ziti (GF) and my hubby ordered Veal Parm (he is not GF). As I said before, the portions are HUGE. The only caveat is there is no seasoning at all. The tomato sauce on my ziti was basically flavorless (tasted like bland cooked hamburger meat) and I wound up having to add tons of salt and pepper to even tolerate a few bites. I thought maybe it was just the GF dish but my husband said his Veal Parm had no taste at all either. So disappointing especially after the stellar reviews that this place got. I doubt we'll ever be back in Lake City, FL again but if we are, we definitely would not eat here. Nice enough place, clueless wait staff and season less food. Def thumbs down.